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  4. Vm1 app discontinued ?

  • Vm1 app discontinued ?

    B
    B

    Hi,

    I have tried to buy the mentionned app and il seems like it is no longer available. 

    Can anyone confirm?

    Thanks,

    B. 
  • B
    B

    Anyone? VSL team?
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Checking with MML, I also answered your mail to support@vsl.co.at

    Regarding response time: It is monday, you posted yesterday evening.... 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • M
    M

    Hi Everyone,

    To clarify, we have just 'frozen' sales of the current version of VM1 because a brand-new version is set to release very soon.  We've been hard at work on the new VM1 version for a while now and it will include much improved stability and some pretty cool new features. 

    For existing VM1 users we are fully supporting the current version until the new one is released.  Also, we are going to add a 'pre-order' option to our webstore today so that anyone interested in VM1 can grab it at a discounted price before it is re-released. 

    We sincerely appreciate everyone's interest and will make sure to update this thread when we get closer to the release date!

    Also, we apologize for the delayed reply and any confusion this may have caused. 

    Stay Safe,

    MML Support Team
  • T
    T

    well can i get my refund product does not work at all. I got it a week ago.
  • M
    M

    Hi, Not sure who this is but we never deny a request for a refund.  Please PM us and we'll gladly take care of you, if we haven't already. 

    Sincerely,

    MML Support Team
  • EgME
    EgME

    Hi MML, I bought VM1 a while back but I can't find anywhere on your website's "My Account" where I can deauthorize a computer...

    I had hoped I could manage this myself rather than contact you everytime I format a machine which is not uncommon.

    Eric E. Hache
  • M
    M

    Hi Eric,

    Thanks for the feedback.  You are right, you should be able to manage auths on your own without having to contact us.  We are working to improve our licensing system and with any luck those improvements will be included in the VM1 Version 2 update. 

    Also, we'll reach out to you directly to help with this one. 

    - MML Support Team
  • O
    O

    Hello

    . What is happening with the VM1 App v2?

    It Seems like MML site is down? Nothing happens there anymore. Their Articulate app is not comming as they said.
  • M
    M

    Hi Olenga,

    Thanks for the inquiry.  As you might imagine, there are many factors stacking up in 2020 that are causing a delay in the release of VM1 v2.   However, we can assure you that we are still working hard on this release and hope to have it out by late September 2020.  

    As for Articulate, we also have that on our development roadmap and should have version one out sometime in Q1, 2021. 

    We appreciate your patience and look forward to releasing soon.

    Stay Safe Everyone,

    - MML Support Team
  • O
    O
    last edited
    last edited

    @MML Support said:

    Hi Olenga,

    Thanks for the inquiry.  As you might imagine, there are many factors stacking up in 2020 that are causing a delay in the release of VM1 v2.   However, we can assure you that we are still working hard on this release and hope to have it out by late September 2020.  

    As for Articulate, we also have that on our development roadmap and should have version one out sometime in Q1, 2021. 

    We appreciate your patience and look forward to releasing soon.

    Stay Safe Everyone,

    - MML Support Team

     

    Ohhh that's good news. Iam really looking forward to the Articulate app and the Vm1 v2.

    Thank you.