Vienna Symphonic Library Forum
Forum Statistics

180,757 users have contributed to 42,140 threads and 254,362 posts.

In the past 24 hours, we have 3 new thread(s), 15 new post(s) and 47 new user(s).

  • Broken plugins with latest Vienna Ensemble update

    Hi all,

    Just installed 7.0.1045 (64 bit) this morning and the master FX plugins I use (your new compressor, limiter and EQ) are no longer showing up - instead there is a read exclamation mark. They are no longer listed as integrated in the drop down. I can still find the "old" Vienna Suite ones though. What should I do?

    Best,

    Nick

    Image


  • Hi Nick, 

    Weird. Looking into this right now, thanks for reporting!

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • Thanks for the speedy reply Paul. Let me know what you find. Best, Nick

  • Hi, 

    Quick update: We just pulled this version (7.0.1045), but if you install it once again, it should work fine (seems to be an installation bug of sorts. 

    This should be sorted out by the end of the day, hopefully sooner. 

    Sorry for the inconvenience!

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul. Reinstalling now. Will keep you posted. BTW do you have an email or PM address? I wanted to discuss another topic... you have my email I believe. Best, Nick

  • OK. Roll back to 7.0.973 solves the problem. Thanks.

    Best,

    Nick


  • Ah crap. Yeah I have this issue too. i got a notification update for the new ensemble, clicked to update and then updated all the VSL plugins also...turns out ensemble didn't update but everything else did: Now I can't load any of the newer updated Vienna Instruments PRO/Synch Pianos/Synch player in the older version of Ensemble though. How do I roll back the instruments btw? [img]https://www.vsl.co.at/community/resource.ashx?a=4074[/img]

    Image


  • Please update to v 7.0.1048, this addresses this problem.

    Sorry for the inconvenience.


  • Hello Martin,

    It does not work for me.

    I re-installed the 1048 version twice without success. Same symptoms.

    Thank you in advanced for your answer.

    Eric


  • Hi Eric,

    Make sure to update ALL our Players and VEP to the latest version from today (exception: Vienna Imperial)!

    Best, Ben


    Ben@VSL | IT & Product Specialist
  • Hi Ben,

    You were right. It is working fine now !

    Maybe, it would be nice to indicate somewhere the right sequence of the updates in the future...

    Because the update message received only mentioned the VE Pro update.

    Anyhow, thank you for your efficient support, even late tonight.

    Best regards.

    Eric


  • last edited
    last edited

    @bbelius said:

    Hi Eric, Make sure to update ALL our Players and VEP to the latest version from today (exception: Vienna Imperial)! Best, Ben
    Thanks. Installing now.

  • There is an auto-updater in the Standalone version of the players (I know many are using it only as plugin).
    We are working on a better solution for this, but it will take some more time.
    In the meantime you can also check the changelogs here:

    https://www.vsl.info/manuals/changelogs/synchron-player


    Ben@VSL | IT & Product Specialist