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VEP7 crashing when MIRPro is loaded
Last post Sat, Jun 06 2020 by Paul, 6 replies.
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Posted on Mon, May 18 2020 22:25
by iainkelso
Joined on Thu, Jul 21 2011, Posts 14

Hello,

I recently upgraded to new PCs and cannot use MIRPro without crashing my slave system.  Opening MIR is causing a bluescreen/restart.  These are the settings I have:

  • Master / MOTU PCI ASIO > Samples per buffer: 512
  • Slave / Preferences > Server > Multiprocessing 10 threads
  • Slave / Preferences > Vienna MIR Pro > Latency: 1024
  • Slave / Preferences > Vienna MIR Pro > Impulse Response Cache Size (GB): 4.0

I am in quite a bind because after a couple of weeks of work I cannot even open my projects without crashing.  When I first set up my system, I was having this issue with MIR; I thought it was corrected after talking to VSL and manufacturer by changing latency settings (above).  Things had been stable for ~2 weeks.

Now, with no changes to the system, suddenly I cannot open my work that contains MIR.

I have narrowed this down to MIRPro with an empty project, with 1 track, will crash within a few moments (or sometimes immediately) of MIRPro being added either to VIPro or Kontakt in VEP.

Has anyone else experienced this, or have suggestions?

Is there a way to disable MIR from opening in VEP (without unistalling)?

Slave

  • Windows 10
  • Intel Core i9-10900X 3.7 GHz
  • 128 GB RAM
  • VEP 7.0.1048

Master

  • Windows 10
  • Intel Core i9-10900X 3.7 GHz
  • 128 GB RAM
  • Cubase 10.5.12
  • MOTU 2408MK3
Posted on Mon, May 18 2020 23:03
by Jason T. Shannon
Joined on Mon, Feb 11 2013, Posts 32


By chance, are accessing the slave system using Microsoft RDP? There is a known issue with RDP/OpenGL and MirPro that crashes the system. I was also having issues, and I had to switch to VNC for remote access to the slave. My problems went away entirely after that. Good luck.

Regards,
Jason Todd Shannon

Posted on Mon, May 18 2020 23:23
by iainkelso
Joined on Thu, Jul 21 2011, Posts 14

Hi Jason - thanks for the reply.  No, I have the slave with a monitor, etc to access directly.

Posted on Tue, May 19 2020 13:01
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1748

Originally Posted by: iainkelso Go to Quoted Post

Opening MIR is causing a bluescreen/restart.

This usually indicates a hardware / BIOS / driver error. My guess is that the AVX-512 code used in MIR triggers it - Intel has had several issues related to this lately.

To be able to tell more, please provide a minidump from the BSOD event.

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/bsod-finding-and-fixing-them/1939df35-283f-4830-a4dd-e95ee5d8669d

Thanks,

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
Posted on Tue, Jun 02 2020 13:03
by iainkelso
Joined on Thu, Jul 21 2011, Posts 14

Does anyone know if there is a way to disable the integrated MIR in VEP 7?

Posted on Sat, Jun 06 2020 10:33
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12106

Hi, 

If the license is not available, MIR Pro will not be shown. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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