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Last post Fri, May 22 2020 by Paul, 6 replies.
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Posted on Wed, May 20 2020 21:19
by Jason Brandt
Joined on Mon, Nov 18 2013, Posts 3

Hi! I recently opened my Digital Performer (9.13) session & none of my (VEP6) instances came up. I have 4 Mac Minis that usually load up but none have.  I've tried rebooting each computer & still nothing.  Did I accidentally hit something that would stop it from loading all of my instances on each computer? Thanks!

Posted on Wed, May 20 2020 21:54
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12191

Hi Jason, 

That's a known bug in the current build. The best idea is to roll back to the previous version

Simply uninstall the current version and install the older version for now. A fix is in the pipeline. 

Sorry for the inconvenience!

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, May 20 2020 23:03
by Jason Brandt
Joined on Mon, Nov 18 2013, Posts 3

Hi Paul,

Would it help if I went to 6.5.18932?  I'm currently on 6.0.17226 on each of my Mac Minis.  Also, if I install the older version or newer version will I be able to get my instances back?  (Also I'm currently on OSX 10.11.6)

Thanks Paul!

-Jason

Posted on Wed, May 20 2020 23:36
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12191

Hi Jason, 

You'll have to try... definitely worth a quick check. You cannot ruin anything. 

Are you sure your network settins didn't change for some reason?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, May 21 2020 06:41
by Jason Brandt
Joined on Mon, Nov 18 2013, Posts 3

Hi Paul,

 

It's interesting you mention network settings as it seems odd that all 4 of my mac minis and all of their instances won't load.  Is there anything specific I should be looking for in my network setting in Digital Performer or VEP?

Thank you Paul.

-Jason

Posted on Fri, May 22 2020 10:32
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12191

Hi Jason, 

Did you check the network setup instructions in the VE Pro manual? Are you using static IP addresses?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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