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  4. [SOLVED] Soft-eLicenser WIndows 10 problem?

  • [SOLVED] Soft-eLicenser WIndows 10 problem?

    R
    R

    I recently updated Windows 10 to version 10.0.19041.264.  Now when I start up Vienna Ensemble 7.0.1056 a dialog box is presented (the spelling mistakes are not mine) as follows:

    e-Licenser Control - Message

    Soft-eLiceneser  doesn't have enought permissions to run properly.  Please run LCC to fix this problem.

    I don't use the soft licenser - I have a hardware USB key.

    When I then try to run eLicenser online synchronization & maintenance, I get the following dialog box:

    Sending eLicenser Information

    The Soft-eLicenser stored on this computer seems to be altered in an unrecoverable way.

    Please contact you software vendor to solve this issue.

    Is this a Windows 10 problem?
  • R
    R

    It's OK now.

    I had to install the latest version of eLicenser Control version 6.11.10.2269.

    Regards.