Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
[SOLVED] Warning for the new update of Finale 26
Last post Fri, Jun 26 2020 by marnix, 12 replies.
Options
Go to last post
Posted on Thu, Jun 18 2020 12:38
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 8

Hi! 

Warning for the new update of Finale 26 released today? (June 18th). It does not work with VSL! I get error messages when starting VE of license key, which I of course updated but without any improvement. I've tried to playback through IAC but it doesn't help. 
I've written to Andi about the issue and he has replied and hopefully will find a solution soon. I've written also to MakeMusic about the issue. Any solution out there? 

All the best, 

Anders 

MBP Mac OS 10.15.5 

File Attachment(s):
SkärmklippU00202020-06-18U002012.57.44.png (703kb) downloaded 9 time(s).

You cannot view/download attachments. Try to login or register.
Anders Nilsson
Posted on Mon, Jun 22 2020 14:17
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3273

Hello Anders!

I have heard from my colleague that your problem has been resolved with an eLicenser Control Center beta version. So there is no general problem between the latest Finale 26 version and our instruments.

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Mon, Jun 22 2020 15:07
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 8

Hi Andi, 

Yes, that's right and hopefully this Beta-version will become released officially - for other users in the same situation. 

All the best and thanks for help!

Anders 

Anders Nilsson
Posted on Mon, Jun 22 2020 16:46
by bogdan
Joined on Fri, Apr 18 2008, Canada/ Brockville, Posts 271

Hi Anders,

Having the same issue here on Win 10. May I ask where have you found the Beta Version?. On website, it shows the version from June 5.

Thanks, Bogdan 

Posted on Tue, Jun 23 2020 06:51
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 8

Hi Bogdan! 

Unfortunately the Beta-version I got was only for Mac, according to the release note, but I guess it soon will be a version for Win.dows as well. 

Cheers, 

Anders 

Anders Nilsson
Posted on Tue, Jun 23 2020 07:18
by bogdan
Joined on Fri, Apr 18 2008, Canada/ Brockville, Posts 271

Oh, ok ...thanks Anders, anyway... Well, at least, some of us got this problem solved :). Hopefully, we will see a new version soon. However, if you think of their rhythm of updating elicenser software.....

Posted on Tue, Jun 23 2020 08:03
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 8

Hi again, 

I know that VSL support is eager to get Steinberg to update their e-licenser ¨helping them to finally tackle all their instabilities once and for all...¨, as they wrote. ;) So, keep fingers crossed! 

Regards, 

Anders 

Anders Nilsson
Posted on Tue, Jun 23 2020 09:41
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3273

Hello Bogdan!

Please send us more details about your problem and a screenshot to . So we can better look into this.

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Tue, Jun 23 2020 18:15
by bogdan
Joined on Fri, Apr 18 2008, Canada/ Brockville, Posts 271

Hi Andi,

I just reinstalled everything, from scratch, last night : WIN 2004, and all VSL / Finale and it seems fine now...Two  days ago, when I opened the Finale VST menu and activated VE PRO, it was an instant crash. At this point, everything works as expected. 

Thank you, Anders and Andi, for jumping in to help ! 

All best, Bogdan 

Posted on Wed, Jun 24 2020 08:18
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3273

Hi Bogdan!

Thanks for reporting that things are back to normal.

Best,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Thu, Jun 25 2020 01:59
by 144398
Joined on Mon, Jun 01 2020, Posts 1

Where can you find a beta-version? I'm having the same problem with the eLicenser and starting VSL/VST plugins with Finale v.26 after updating the program (never be too anxious to update anything right???) and now the Synsopos.app won't start, it won't let me abort and Finale keeps crashing. I can't even send an error report.

Nick

Posted on Fri, Jun 26 2020 09:40
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 987

Hi All,

May I ask you to contact us directly at in this matter and please always include your system specifications, as well as screenshots of the error messages you are prompted with!

Best, Marnix

You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.