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USB eLicenser : what happens if the key breaks down ?
Last post Thu, Jul 02 2020 by bbelius, 6 replies.
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Posted on Mon, Jun 29 2020 16:06
by FRED.
Joined on Tue, Jun 16 2020, Posts 5

Hi everybody,

I recently own a beautiful Synchron piano (Steinway) and I will probably own the Bösendorfer Imperial.

So, I'm wondering : what will happen to my eLicenser licenses if the key break down ? I precise that the key stay at home, but an electronic breakdown can happen. I specify that I have registered my key in my VSL account.

Thanks for your answers.

Enjoy music !

FRED

Posted on Mon, Jun 29 2020 17:00
by mschmitt
Joined on Mon, Jan 01 2007, Posts 148

This chart shows what will happen if your Vienna Key stops working, with and without the optional "protection plan"

Vienna Key Faq

Full Cube and lots of other stuff
Posted on Tue, Jun 30 2020 14:41
by FRED.
Joined on Tue, Jun 16 2020, Posts 5
Hi, I understand.

However, I was talking about the USB e-Licenser, not Vienna Key : are there any differences between them about the backup of the licenses ?

Thanks for any answers.

FRED.
Posted on Tue, Jun 30 2020 17:24
by bbelius
Joined on Sat, Mar 14 2015, Posts 725

USB eLicenser = ViennaKey

It's the same system, the ViennaKey has different packaging, but it's the exact same eLicenser from Steinberg.

Ben
Technical Support - Vienna Symphonic Library
Posted on Thu, Jul 02 2020 14:21
by Bill
Joined on Fri, Sep 23 2005, Berkshires, MA, Posts 949

Amazon offers the Original and the Limited Edition eLicenser keys. What's the difference?

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Posted on Thu, Jul 02 2020 15:40
by bbelius
Joined on Sat, Mar 14 2015, Posts 725

I don't know that there a limited edition exists. I would save the money and buy a regular eLicenser / ViennaKey, whatever is cheaper/easier to get for you.

Ben
Technical Support - Vienna Symphonic Library
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