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  • Download update

    There's an update for the Imperial - and I follow the direktions. but I only get the opportunity to download the entire package. I am on a Mac - any suggestions? 


  • last edited
    last edited

    Hi,

    You should see the option to download specific mics only. Check out this video.

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • Thanks. The solution was not to click on the arrow from the mail but start the download manager and import the download. It works now. Thanks - and for a fantastic plug-in. Go to number 1 piano in the toolbox.


  • Hi, 

    Thanks for the nice words!

    May I ask which browser you are using, on which OS?

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • Safari on Mac Mojave 10.14.6.


  • I followed the link from my mail first and that didn't ark as described. From your website - no problem.


  • The links in the email worked fine for me (Safari/Mojave). 

    I really appreciate the detailed steps and video demonstration VSL provided. It made the process easy. 

    God Bless,

    David


    F308, D-274, 280VC, Bösendorfer Imperial, Vienna Imperial
  • Hi, 

    Thanks for the feedback - I also couldn't reproduce any troubles with the update process. 

    @gs-dk: I'll keep an eye on it!

    Best,
    Paul


    Paul Kopf Product Manager VSL