Vienna Symphonic Library Forum
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  • "Could not find a license for Vienna Ensemble Pro 7" message

    I need personal help here from VSL Staffs.

    I get this "Could not find a license for Vienna Ensemble Pro 7" message all the time. It happens to all my Macs and 1 is worsened than others but I do have that message very frequently.

    I am a long time user and I think I did everything right (newest elicenser, clean up the database, connect to main computer USB with no Hub etc...)

    All other licenses (instruments and fx) all fine! only happen when I launch VE7 Network.

    I have been living with this for a long time, tried to replace new USB Key but still having that problem.

    Please help! this is killing my workflow.

    Thank you!

    Sonny


  •  Stefan, I saw an email that you responded

    By Stefan: 
    "Hi Sonny, I just looked up your VSL account, you do have VE Pro 6 but only the demo version of VE Pro 7. You can see your registrations yourself here. You..."

    You probably deleted your message? 'cause I don't see it in here.

    Anyway, I do have VE7 licenses, 2 of them (please check again)

    I am currently using it but just having the message popped up, usually, all I have to do is hit "retry".

    Note that I don't have a problem with any other licenses, just the VE7 at launch and it happens to both of my licenses.

    Thank you!

    Sonny


  • Hi Sonny, 

    I just sent you the link to a new beta version of eLCC, which will solve this. 
    This one is already in the pipeline for release, I hope it will be publicly available very soon. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL