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Posted on Thu, Aug 06 2020 18:29
by MrTone
Joined on Sun, Jun 07 2020, NYC, Posts 2

I just received the Starter Edition Hard Drive with Smart Orchestra and ViennaKey.

I assumed it'd be just like using my other external hard drives with files and contents but it looks like I will have to open up every single one of them and download it onto my other hard drive.

Is that right?

If yes, what's the point of having all these installers and files on this 1TB hard drive? Why can't I just download from the website?

If not, what am I doing wrong?

Plus, I can't download anything, anyway. It crashes, as shown below.

Appreciate any help I can get in advance.

File Attachment(s):
ScreenU0020ShotU00202020-08-06U0020atU00202.14.24U0020PM.png (2,208kb) downloaded 5 time(s).

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Mac Pro (Mid 2010) macOS High Sierra 10.13.6
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Posted on Thu, Aug 06 2020 21:39
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13478

Hi, 

Here is the description text of the Starter Edition Hard Drive: 

STARTER EDITIONS HARD DRIVE

The Starter Editions Hard Drive is a 1 TB Harddisk that contains the library installation files (*.cab files) for all Starter Edition products:

  • Vienna Special Editions
  • SYNCHRON-ized Special Editions
  • Smart Series Libraries
  • Epic Orchestra 2.0

Instead of downloading the sample database of the products you’re purchasing you may opt for additional physical delivery.
Still, all of the products you’ve purchased will always remain available for download at MyDOWNLOADS. The Starter Editions Hard Drive does not include any Serial Numbers.

Did you click "INSTALL", to extract the files?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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