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Repeatable crash VEPRo7 and Synchron Pro 1st violins
Last post Wed, Nov 25 2020 by Paul, 4 replies.
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Posted on Tue, Nov 24 2020 14:06
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 144

Hi

I have all my strings on a PC Server running Windows 10 + latest VEPRo7 7.0.1056

The set-up:
16 instances with Synchron Strings Pro + Dim + Synchron 1 and some others.
All instances enabled, none connected. If I select 1st violins Pro XF-sus and "shorts" and then click the tab Control, VEPro7 crashes completely.

If I select 2nd violins Pro XF-sus/shorts/Control= no crash. 

The set-up has been working very well for a while, but something must have gone wrong.

I will rebuild the set-up, but is there a crash report that would be of interest to you? 

Musicmind (Mind the Music!)
Mac Pro 6.1 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
Posted on Tue, Nov 24 2020 14:11
by bbelius
Joined on Sat, Mar 14 2015, Posts 860

Hi,

Could you please send us the VEP projects and the steps to reproducs it to ?
Please also include the used VEP and Synchron Player version number, and it would be great to have a short clip to see the issue in action.
Thanks!

Best, Ben

Ben
Vienna Symphonic Library
Posted on Tue, Nov 24 2020 17:44
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 144

Hi

I send you an e-mail with the requested data.

Now I realise that it has to be connected to how VEPro7 is connected to Cubase, because when I turn OFF the "Always load - incoming project data" the app doesn't crash!

Could it be that the data coming from Cubase is kind of corrupted?
When Cubase crash, there is NO crash log whatsoever!

Musicmind (Mind the Music!)
Mac Pro 6.1 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
Posted on Wed, Nov 25 2020 14:12
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hi Stig, 

Thanks for the update. 

Yes, that sounds like data corruption. Does it happen with every song or just with a specific one?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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