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VEP7 Crashing with ST4
Last post Fri, Dec 04 2020 by emotive, 9 replies.
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Posted on Tue, Nov 24 2020 23:39
by emotive
Joined on Mon, Apr 21 2014, Posts 32

Hi,

I am having an issue, with IK Multimedia SampleTank, running in Vienna Ensemble Pro 7.

I have no problems with SampleTank 3, but in version 4; when I go to edit an instrument, the program crashes.

I know that many issues users experience are due to an issue with a plugin, however it is working fine in Cubase 10.5, and I am afraid I may have to migrate over to that program and away from VSL, since there have been quite a few updates to the plugin (ST4) since it was released.

VEP is great because you can have a single instance of instruments, and connect to them without having to load sounds in a project file, i.e., from a DAW, however this situation has been brewing for a while it would seem.

Regards

Posted on Wed, Nov 25 2020 14:08
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hi emotive, 

Which Os are you working on, and what are the exact version numbers of the involved software?
We'll hav to reproduce the crashes to find out more. It will also help if you send us crash reports:

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Dec 01 2020 02:10
by emotive
Joined on Mon, Apr 21 2014, Posts 32

Hi Paul,

Windows 10 20H2

VEP7 (lastest update)

ST4.1.1 (20F16)

Thank you

Posted on Wed, Dec 02 2020 12:47
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hi emotive, 

Thanks. Did you send any crash reports already?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Dec 02 2020 21:24
by emotive
Joined on Mon, Apr 21 2014, Posts 32

Hi Paul,

No I have not, are you talking about a Windows Crash report, or something else?

Thanks again

Posted on Thu, Dec 03 2020 09:07
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hi emotive, 

Any report you get will be helpful. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Dec 03 2020 20:10
by emotive
Joined on Mon, Apr 21 2014, Posts 32

Sure, however I don't know where to find this information and there is no guide in the forum either.

Posted on Thu, Dec 03 2020 20:40
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12401

Hi emotive, 

Do you get any kind of message when ST 4 crashes? What does it say?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Dec 04 2020 22:37
by emotive
Joined on Mon, Apr 21 2014, Posts 32

Originally Posted by: Paul Go to Quoted Post
Do you get any kind of message when ST 4 crashes? What does it say?

Hi Paul,

There is no message.

If I try to edit an instrument in ST, both the host and plugin disappear.

If I select one of the other editing options, e.g., "Effects Rack"and then go to Edit Instrument, I can briefly see the controls for the instrument but again both the application and plugin vanish, and VEP is immediately removed from the Task Manager.

Regards

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