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Posted on Sun, Dec 20 2020 19:15
by Synetos
Joined on Mon, Jun 22 2015, USA, Posts 121

I get eLicenser errors relating to ID NOT recognized. 

If I open Cubase, or Studio One, and then close them, I cant get either to load again if VEP is running.  In fact, I end up rebooting. 

I have reinstalled, reregistered the elicenser with Steinberg, but it still keeps coming back. 

Yes, I have installed all the latest versions of everything. If it is because of Windows 10 update, it has been out for months now. There shouldn't be an issue.

Posted on Mon, Dec 21 2020 18:10
by derAbgang
Joined on Sat, Jun 28 2008, CT, USA, Posts 8

I applied the same update this morning (Dec. 21 2020) and VEP 7 freezes during playback leading me to forcefully terminate.

5 channels each with 7 articulations of the Play VST. Machine is 8-core/64G RAM and running 2T SSD.

Posted on Tue, Dec 22 2020 11:43
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13811

Hi Synetos, 

Can you please send screenshots to , with a link to this thread?

Also, please include which versions of software you are using (version numbers). 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Dec 22 2020 15:07
by Synetos
Joined on Mon, Jun 22 2015, USA, Posts 121

Originally Posted by: Paul Go to Quoted Post

Hi Synetos, 

Can you please send screenshots to , with a link to this thread?

Also, please include which versions of software you are using (version numbers). 

Best, 
Paul

Paul,  For whatever reason, I am no longer having the issue.

However, I did make several changes to my system, so it is hard to say what was the real issue/solution. I completely removed VEP, had updates to other software, and moved some things around for USB ports.

If it comes back again, I will send in the info to support. Hopefully just something to do with other software I updated.

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