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  4. [SOLVED] need urgent help, window locked no control

  • [SOLVED] need urgent help, window locked no control

    O
    O

    I have a slave Windows 7 machine running VEPro (latest build).    It has been working flawlessly for weeks on this score.   My template has 3 instances, one for my VSL instruments, one for Kontakt, and one for GIGA players.

    Somehow the VSL instance's window has become undocked, and all the controls in this window are frozen.   I can't even scroll along the mixer window, or switch to the Synchron interface windows.   No control whatsoever.  When I hover over a control such as a fader or knob they do highlight, and the tool help appears, but I can't click on anything.  I can connect to the instance, and play the sounds from all it's instrument channels.  I can click on and edit the controls of the other Kontakt and GIGA tabs. 

    I really need this to be fixed.  My last backup is 7 days ago and I made a lot of changes since then.   My last backup of this VEPro project opens with the VSL instance docked, and I do have control over it.

    Any ideas on what happened or how to dock the window and get control of the interface back?
  • bbeliusB
    bbeliusB

    Hi!

    In the VEP main-window, right click the instance tab and select "Snap Instance".
    This should snap the instance back to main window and after that it should be responsive again.

    Btw, you can enable auto-save in the preferences!

    Best, Ben

    Ben@VSL | IT & Product Specialist
  • O
    O

    Wow thanks so much Ben!   You really saved my day!