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Moving from eLicenser to iLok
Last post Sun, Sep 19 2021 by Paul, 73 replies.
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Posted on Fri, Jun 04 2021 14:22
by badibeat
Joined on Thu, Jan 15 2009, Posts 15

This shouldn't be buried in the Synchron Libraries subform.

And I am glad to read this.

Posted on Sun, Jun 20 2021 10:21
by habdank
Joined on Mon, Jun 24 2019, Posts 9

Dears,

I have some questions.

1. What will happen with Protection Plan?

2. Will iLok work off-line?

3. If you need beta testers? If yes, I can offer my help :-), as I am huge fan of VSL.

Best regards,
Seweryn.

Posted on Mon, Jun 21 2021 14:58
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hello Seweryn, 

Some answers for you: 

1) The Vienna Protection Plan will keep on working for your eLicenser key(s).

2) iLok will work offline if you have an iLok key. 

3) Thanks for your offer, we will definitely handle the main checks in-house. But it's good to know that we can count on you 

Best, 
Paul

 

Originally Posted by: habdank Go to Quoted Post

Dears,

I have some questions.

1. What will happen with Protection Plan?

2. Will iLok work off-line?

3. If you need beta testers? If yes, I can offer my help :-), as I am huge fan of VSL.

Best regards,
Seweryn.

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Jun 25 2021 18:05
by Del Gibbons
Joined on Sun, Dec 19 2004, Posts 53

Hey....any idea when the iLok cloud change will be coming? :-)

can't wait to not have my dongle hanging dangerously from my laptop!

 

Originally Posted by: habdank Go to Quoted Post

Dears,

I have some questions.

1. What will happen with Protection Plan?

2. Will iLok work off-line?

3. If you need beta testers? If yes, I can offer my help :-), as I am huge fan of VSL.

Best regards,
Seweryn.

Long time VSL user since nearly the beginning :D

Derek Gibbons MA BMus(Hons) CompTIA A+

Cubase Pro 10.5 x2 // Vienna MIR Pro // Synchron // Cinesamples // Roland Cloud // Komplete // Waves

www.delgibbons.com
Posted on Fri, Jun 25 2021 18:24
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hi Del, 

I'm afraid I can't give you an ETA at this point. We're definitely getting ahead, but will announce the final transition only when we are REALLY ready. 

Also looking forward to this! Thanks for your patience. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Jun 25 2021 19:12
by Del Gibbons
Joined on Sun, Dec 19 2004, Posts 53

Good man. Looking forward to it :D

Long time VSL user since nearly the beginning :D

Derek Gibbons MA BMus(Hons) CompTIA A+

Cubase Pro 10.5 x2 // Vienna MIR Pro // Synchron // Cinesamples // Roland Cloud // Komplete // Waves

www.delgibbons.com
Posted on Mon, Jul 19 2021 11:02
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hello everybody,

I hope you are all enjoying summer (and of course winter, on the other side)!!

We are working on all the necessary steps that will make your future transition to iLok as comfortable as possible, and there are a few things we can already share with you!

More details and instructions will follow when the time has come.

VIENNA PROTECTION PLAN

Starting August 1st, the Vienna Protection Plan will be reduced to a run-time of 1 year. 
New price: €30

Also, the day we’re making the iLok License Management platform available for all of our users:

  • We will stop selling Vienna Protection Plans.
  • We will stop selling ViennaKeys.

YOUR TRANSITION to iLOK

As soon as you have registered your iLok account with us (we will let you know when this is possible):

  • Your iLok licenses will be delivered to your iLok account automatically.
  • Your original eLicenser licenses will remain on your account, but cannot be transferred to any other account.

TIP: This could be a good time to register with iLok, if you don’t have an account yet. It’s FREE!

GOOD TO KNOW

- iLok offers a Zero Downtime Coverage and a Theft & Loss Coverage, please find more details here!
- All future VSL software will be available with iLok protection only.
- There will be new sample content and software versions available for you to download. An advanced Download Manager will make this a breeze.
- You will have to decide whether you’d like to work with iLok or eLicenser for each Vienna Software product. Our recommendation: Perform a complete transition of all your products right  away.
- The following products will NOT be available on iLok: Vienna Ensemble Pro 3/4/5/6, Numerical Sound FORTI/SERTI and ISP:IR (discontinued in 2014).

So the only immediate change affects the Vienna Protection Plan, but we hope that this additional information will help you prepare for the changes in your system.

IMPORTANT: You will have enough time for the transition to iLok and of course our excellent support team will be there to help with all your questions!

All the best from Vienna,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jul 21 2021 04:37
by Macker
Joined on Tue, Aug 21 2018, London, Posts 338

Thanks for the helpful update, Paul. But I still have a big worry. Will the new iLok Licensing system let me dual-boot my computer?

If you'll indulge me, there's a bit of a back story to this.

Besides the pain of having just done a clean upgrade from High Sierra, I'm still reeling from my horror in discovering what Big Sur is about. Apple have pretty much dropped the last vestiges of their coy pretences and now their self-image is unmistakably on show in Big Sur:- they are our feudal lords; we are their bonded serfs. Bill Gates, Mark Zuckerberg and Jeff Bezos suddenly look like nice, warm-hearted philanthropists!

Long story short, I really need to win back some latitude.

To do that, I'm planning to use my iMac as a dual-boot system (perhaps "multi-boot" is a better description) for the foreseeable future: either to go back to High Sierra for serious work (I'm back there right now); or forwards to test my stuff in Big Sur, Monterey, etc (or else sideways into Windows using Boot Camp so I can enjoy time out with some great video games once more).

Will your iLok system allow us to move all our licenses back to the cloud temporarily, then reboot into a different OS on a different storage drive, then download our licenses back from the cloud into the current OS system drive, ready for use without further ado?

My big hope is in realising that those of your pro customers who travel and use several different computers, already have a similar need for conveniently 'mobile' VSL licenses.

Posted on Wed, Jul 21 2021 05:28
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hi Macker, 

Thanks for your reply.

Dual-booting shouldn't be a problem.
With the cloud, your licenses will be available on the computer you are logged in (and only on this one), and if you are using the iLok key, it will be recognized on both OSs. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Jul 26 2021 19:05
by LAJ
Joined on Sun, Dec 13 2009, Posts 533


A wish for the huge upcoming reinstallation within the ILOK switch ...

Please allow us to install everything without directing each single download. No one has so much time.

Best Case would be a complete Installation overnight 

Thanks.

Ethereum rules ! The BTC is my friend :)

To the Moon !! 🚀🌙
Posted on Mon, Jul 26 2021 19:18
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hi LAJ, 

We're working on that 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Aug 07 2021 18:12
by Mikecomp
Joined on Mon, Jul 27 2015, Posts 56

Hello,

I have a second generation iLok key - I see they are up to third generation on the website.  Will I be able to use my second generation key for the Vienna transition, providing I keep all the iLok software up to date?

 

Thanks.

Mike

Posted on Sun, Aug 08 2021 14:07
by vePro7user64
Joined on Thu, Apr 29 2021, Internet, Posts 2

Hi,

So this is scary!

Can you please provide more details..

We have 3 vePro elicenses on 3 usb dongles

In fact we purchased 3 steinberg eLicense dongles to make vePro work just this year.. we did so becuase we felt VSL had matured enough to risk purchasing addition computers and a high speed NAS for our sound libraries.

We currently own 1 iLok dongle and last time we checked (Pro tools), iLok does not let you share licenses across computers on iLoks,  and our other 2 vePro servers are in a closed network with NAS that we prefer to keep closed.  (exception yearly fw update if we think its useful)

So how is this gonna work? Is there a deal in the works with the folks over at iLok, or will you be providing the additional iLok dongles that your vePro customers will eventually need free of charge, at a discount, or what?

We like VSL, but we feel forced to look at other alternatives should this licensing move cause vePro not to work as expected.

We have experienced no vePro licensing issues that we are aware of.. so what is so broke that it requires this type of fix. Perhaps there are issues with vePro or VSL products that we are not aware of..

FWIW our hope is that this move that you make sound eminent and rushed, will be years down the road, and phased in carefully!

Sometimes the only way to win is not to play..
Posted on Sun, Aug 08 2021 15:42
by skchurch
Joined on Sun, Aug 08 2021, Honolulu, HI, Posts 1

This is great news! The only thing preventing me from being a VSL customer was not be willing to use a dongle and wanting iLok cloud support, just like all my other applications. The second this is ready, I'm in. Can't happen fast enough -- this has been a very longtime coming, thanks VSL.

Posted on Mon, Aug 09 2021 21:13
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hi vePro7user64,

Thanks for your sharing your thoughts and concerns!
You are not forced to change to another system, but iLok will be the protection system for all future developments and products.
Existing setups will keep on working with eLicenser setups just like they are working now, there will simply be no more software updates.
At some point in the future, license transactions (downloading or moving licenses) will not be possible anymore. This depends on how long the eLicenser Server will be available.  

When you're ready for iLok: You can add as many iLok keys as you like to your account, and you can also add one iLok cloud activation, if you like

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Aug 15 2021 07:26
by vePro7user64
Joined on Thu, Apr 29 2021, Internet, Posts 2

Hi Paul,

Thanks for the additional info.. Good to know..

We have calmed down a lot since we last posted here. Mainly because we learned that Steinberg is also killing its dongle.. We guess it would follow that the elicenser server will eventually go away as well.

So we understand the move, we just don't like to update anything on this end unless it's critical or broke, and some upgrades as we are sure you know, are expensive, but buying a few more iLoks won't break us..

(DISCOUNT) think about it;)

But we get it, the Future is coming..

Cheers!

Sometimes the only way to win is not to play..
Posted on Wed, Aug 25 2021 06:00
by Psalmster
Joined on Mon, Jul 30 2018, Posts 8

Paul, 

Am I understanding you correctly to say, that for each VSL product we own there will be:

- 1 physical iLok license (for a primary computer)

- and also 1 Cloud license (which may be usable on a secondary computer)?

If so, this is really fantastic! As moving my i-Lok from 1 PC (at home) to my 2nd PC (at work) is just not very feasible on any regular basis. (Most of my other iLok-based software have 2 or 3 licenses, so this isn't a problem). 

Craig

"When you're ready for iLok: You can add as many iLok keys as you like to your account, and you can also add one iLok cloud activation, if you like"

Best, 
Paul

Posted on Wed, Aug 25 2021 07:04
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hello Craig, 

There will be one iLok license for each VSL eLicenser license, and you can decide whether you'd like to store it on an iLok key or in the iLok cloud (and move it around as you like). 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Aug 27 2021 17:57
by beatpete
Joined on Thu, Oct 01 2009, Posts 78

Paul:

I'd just like to re-iterate how useful it would be to have a third option to have iLok locally on each computer therefore not requiring a dongle OR an internet connection.

Comp1: Windows 10 64 bit, Asus X99-A USB 3.1, I7 5930K (running at 4500 MHz), 32 gb Corsair Vengeance DDR4 ram, Radeon HD5450 graphics, RME Digiface, Steinberg UR824 and MR816x (X2)
(connected to Digiface), Cubase 10.5 64bit
Comp 2: Windows 7 64bit, I5 3450,32 gb ram, VEPro 7
Posted on Sat, Sep 04 2021 14:31
by xsubs
Joined on Sun, Jun 09 2019, Posts 6

Originally Posted by: beatpete Go to Quoted Post

Paul:

I'd just like to re-iterate how useful it would be to have a third option to have iLok locally on each computer therefore not requiring a dongle OR an internet connection.

 

+1 MILLION

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