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Moving from eLicenser to iLok
Last post Wed, Jan 26 2022 by CZL, 165 replies.
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Posted on Thu, Nov 18 2021 16:54
by Tralen
Joined on Sat, May 08 2010, Brasil, Posts 56

Originally Posted by: synchronizer Go to Quoted Post

Originally Posted by: Tralen Go to Quoted Post

Originally Posted by: synchronizer Go to Quoted Post

What if you reformat your computer's harddrive or an OS update breaks something? Can a license on the cloud be recovered? There's no way to deregister a computer that's been "deleted" as far as I know, or is there?

As I understand, the reasoning behind opting for the cloud is exactly to avoid this situation. If the license is saved on the cloud, it doesn't need to be recovered.

I see.

Also, how easy is it to move between computers? It's useful to be able to run things on one computer at a time without having to transfer things manually.

I don't know if iLok works this way, but for other software that I use with cloud licenses, I just have to login with my email/password on the other machine (assuming the program is already installed, of course).

Posted on Thu, Nov 18 2021 18:46
by musicman691
Joined on Sun, Nov 18 2012, Sopranos State - New Jersey, Posts 164

Originally Posted by: Tralen Go to Quoted Post

Originally Posted by: synchronizer Go to Quoted Post

Originally Posted by: Tralen Go to Quoted Post

Originally Posted by: synchronizer Go to Quoted Post

What if you reformat your computer's harddrive or an OS update breaks something? Can a license on the cloud be recovered? There's no way to deregister a computer that's been "deleted" as far as I know, or is there?

As I understand, the reasoning behind opting for the cloud is exactly to avoid this situation. If the license is saved on the cloud, it doesn't need to be recovered.

I see.

Also, how easy is it to move between computers? It's useful to be able to run things on one computer at a time without having to transfer things manually.

I don't know if iLok works this way, but for other software that I use with cloud licenses, I just have to login with my email/password on the other machine (assuming the program is already installed, of course).

I don't know about all programs that use iLok Cloud but for Pro Tools you have to log out of the computer in use before using the license on another. Helps stop someone from using the program on more than one computer at a time.

Jack
PT 2021.6 on OSX 10.13.6
Qapla!
Posted on Mon, Nov 22 2021 23:56
by lionhead
Joined on Wed, Sep 19 2018, Posts 2

Originally Posted by: JBuck Go to Quoted Post
I'm Pretty sure that iLok will check the licence/connection every 3 or so minutes.

Thanks. With the flaky connections I sometimes have, barely workable and a definite no-go if in the middle of, say, long playback. Oh well, it seems it's going to be an iLok dongle replacing eLicenser one for me then.

Posted on Thu, Nov 25 2021 11:20
by Firefrost
Joined on Mon, Aug 05 2013, Posts 16

Originally Posted by: lionhead Go to Quoted Post

Originally Posted by: JBuck Go to Quoted Post
I'm Pretty sure that iLok will check the licence/connection every 3 or so minutes.

Thanks. With the flaky connections I sometimes have, barely workable and a definite no-go if in the middle of, say, long playback. Oh well, it seems it's going to be an iLok dongle replacing eLicenser one for me then.

Likewise for me. It's going to have to be a dongle. I need to be able to work away from any wi-fi. 

Posted on Sat, Nov 27 2021 08:09
by badibeat
Joined on Thu, Jan 15 2009, Posts 20

To replace Vienna Protection Plan on an iLok you will have to get it covered with Zero Downtime ZDT AND make absolutely sure to enable Theft/Loss Coverage for it!

ZDT without TLC does not provide you with permanent replacement licenses, you just get short lived temporary licenses which allow you to continue and buy you time to contact each manufacturer and apply for RMA or plead / pay for replacement licenses.

A big plus of Zero Downtime with Theft/Loss Coverage enabled is that it covers all licenses from all manufacturers on a single iLock.

I still plan to add a Vienna Protection Plan for iLok if that becomes available. 

Activating TLC (Theft/Loss Coverage) on an iLok means to my understanding that all licenses on the iLok become temporary for 90 days from the last time the driver can contact the server while the iLok is connected. So if an iLok is stolen or abused it will only function for 90 days, after which the licences expire until they are re-activated by connecting to the server. This reassurance for the vendors allows Pace to issue new permanent licences to you, in addition to the short lived temporary licenses you get from ZDT (Zero Downtime) alone.

Edit: seems that I misinterpreted the technical details, see next post by @musicman691c or the docs. Still make sure TLC is on and let Pace's servers see your covered iLock before the 90 days pass.

@musicman691c got it already well explained (quote below), and the two iLock method is really a good point. You can buy ZDT and enable TLC on the second iLok when needed (before transferring licenses on it), but it is a good idea to have a second one ready. Note that you have to re-buy ZDT for the new dongle after loss anyway.

Originally Posted by: musicman691c Go to Quoted Post

There's nothing on the iLok site that a new dongle requires brand new ZDT/TLC. ZDT/TLC is completely optional for one's ilok. The new iLok is NOT subject to any old 90 day cycle. You may be confused in that each iLok has to have it's own ZDT (if you want it to). You don't have to have ZDT on a new/replacement iLok. An old iLok's ZDT does not carry over to a new iLok. Each iLok is a separate entity.

For Instance I have two iLoks. Each has their own ZDT setup. I don't have to have ZDT on the second iLok but I choose to be safe and have both covered. That way if I have an iLok that seems to be flaky I can move the licenses over to the other one with no problem.I've been dealing with iLoks for almost a decade now and know what's what

I prefer a dongle over a single activation on a computer, as it allows me to quickly move all my licenses to a different computer, there and back again, as many times as I please (of course the same is true for a cloud license).

If a manufacturer offers more than a single activation and uses either iLok or eLicenser I always put at least one on a dongle.

In my experience internet access is more likely to fail than computers, which in turn are more likely to fail than dongles. This is even more pronounced in live situations. If a computer becomes irresponsible then it can be difficult to quickly get replacement for computer activated licenses.

Both computers and dongles can be stolen, but dongles are much more likely to become lost. Theft/Loss Coverage and Vienna Protection Plan took the scare out of stolen or defect dongles or computers from me.

However, it would be nice if I needed only a single dongle used by all manufacturers.

(I'd love if Steinberg and Arturia would offer to use iLok as an alternative.)

Especially for Vienna products it would also be very helpful if individual licences of a single dongle could be used by different computers on the LAN using some sort of license server. This way there is no need to distribute the licenses between multiple dongles when using different computers for various instruments. It would also make ZDT coverage cheaper.

PS:

I hope we get iLok licensing before my Vienna Protection Plan for the eLicenser expires.

PS2:

I just got a new USB-C Gen-3 iLok, bought ZDT coverage for it and in the iLok License Manager simply selected all licences of the connected Gen-2 iLok and dragged them on the new one - the transfer of 28 activations completed in half a minute.

Posted on Sat, Nov 27 2021 13:18
by musicman691
Joined on Sun, Nov 18 2012, Sopranos State - New Jersey, Posts 164

Originally Posted by: badibeat Go to Quoted Post

Activating TLC (Theft/Loss Coverage) on an iLok means to my understanding that all licenses on the iLok become temporary for 90 days from the last time the driver can contact the server while the iLok is connected. So if an iLok is stolen or abused it will only function for 90 days, after which the licences expire until they are re-activated by connecting to the server. This reassurance for the vendors allows Pace to issue new permanent licences to you, in addition to the short lived temporary licenses you get from ZDT (Zero Downtime) alone.

TLC does not turn your licenses into temporary licenses. All that 90 day thing is how long you are covered by TLC. If the iLok server hasn't seen your iLok in 90 days that TLC coverage goes away. You still have permanent licenses.

Jack
PT 2021.6 on OSX 10.13.6
Qapla!
Posted on Sat, Nov 27 2021 22:48
by badibeat
Joined on Thu, Jan 15 2009, Posts 20

Thank you for the clarification. So I mixed that up some.

Posted on Mon, Nov 29 2021 04:59
by Ben
Joined on Sat, Mar 06 2021, Los Angeles, Posts 97

Originally Posted by: musicman691 Go to Quoted Post
TLC does not turn your licenses into temporary licenses. All that 90 day thing is how long you are covered by TLC. If the iLok server hasn't seen your iLok in 90 days that TLC coverage goes away. You still have permanent licenses.

From the iLok website:

Quote:
If you enable the TLC option, your iLok will need to be seen by our server at least once every 90 days for a Refresh operation. This Refresh enables your licenses to continue working for an additional 90 days. If the iLok is not seen by our server by the end of the Refresh period, the licenses on it will cease to authorize your software. Using iLok License Manager to do the Refresh operation will immediately reinstate your licenses.

You still have the license, but you need to get online once to re-enable them, so they keep working another 90 days.

Ben @VSL
Posted on Wed, Dec 01 2021 19:58
by Tralen
Joined on Sat, May 08 2010, Brasil, Posts 56

Ben,

Any update on the iLok move ETA?

 

Cordially,

Tunai

Posted on Thu, Dec 02 2021 09:12
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13011

Hi Tunai, 

We'll keep you up to date in this thread for sure! 
Once everything is in place and thoroughly tested, which will take some more time. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Dec 09 2021 22:57
by pianoomann88
Joined on Wed, Aug 15 2007, Posts 22

This is great news! Can't wait for this. Just got the new MacBook Pro so one less dongle is a good thing :)

Posted on Wed, Dec 15 2021 19:31
by Ashermusic
Joined on Fri, Jan 02 2009, Posts 554

Originally Posted by: pianoomann88 Go to Quoted Post

This is great news! Can't wait for this. Just got the new MacBook Pro so one less dongle is a good thing :)

Agreed, I will not sorry to say goodbye to my Steinberg keys.

Composer, Logic Pro Certified Trainer, author of "Jumpstart Logic Pro 10.6 " & "Scoring WIth Logic Pro"
www.jayasher.com

3.2 6-Core i7 Mac mini, 64 GB RAM. macOS 12.1
Posted on Wed, Dec 15 2021 21:21
by clruwe
Joined on Sat, May 07 2011, Posts 103

Originally Posted by: Paul Go to Quoted Post

1) You don't have to decativate your eLicenser licenses. You CAN use both at the same time. Great, right?

So does that mean we're getting two licences for every product we own? i.e. keep my main PC on eLicenser and my laptop on iLok Cloud?

Running Windows 7 (64bit), I7 with 24GB of RAM
Posted on Fri, Dec 17 2021 09:12
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13011

Hi clruwe, 

You will get converted iLok licenses for every eLicenser-protected permanent license that's on your account. 
So, technically, you will have 2 licenses. And yes, you can run the corresponding products in 2 environments. 

Bear in mind that our that there will be no new products or software updates for eLicenser-protected products once we have made the transition to iLok, but of course existing systems will continue to work.

EDIT: As mentioned before in this thread, the following products will NOT be available on iLok: Vienna Ensemble Pro 3/4/5/6, Numerical Sound FORTI/SERTI and ISP:IR (discontinued in 2014).

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Dec 17 2021 11:04
by Macker
Joined on Tue, Aug 21 2018, London, Posts 424

I've become a USB license-dongle convert!

I use my iMac as a dual-boot system and have various machine-based licensing systems. It appears these licensing systems and a lot of my other 3rd party software insist on treating my two boot drives as two different "computers". This has led to a lot of inconveniences - and serious issues in the case of Waves and CodeMeter licensing,

And yet in the midst of all these asinine problems involved in dual-booting, I've been able to rely upon two things without the slightest fuss or bother:- VSL licensing, and the VSL location databases for VI and Synchron sample libraries (spread across the 2 boot drives plus another drive).

So I'll be going for the iLok dongle when the time comes. Even if the iLok Cloud wasn't so tyrannical I'd still prefer the dongle. (I have plenty of powered USB ports thanks to my big Sabrent hub.) All I ask is that the iLok system provides me with the same totally hassle-free and dependable service as my eLicense system.

Never ever thought I'd be a dongle fan!

It's been a good day so far. Now watch some Gollum come along and try to ruin it. | #YesWeCare
Posted on Fri, Dec 17 2021 15:39
by clruwe
Joined on Sat, May 07 2011, Posts 103

Very interesting, thank you Paul. I suppose the only remaining question is how often does iLok need to connect to the cloud once you've open a project? Assuming I'm away from Wi-Fi on my laptop, I can always use my phone to tether a quick connection, but will I require it continuously during the work session and if so, how will this affect latency and similar issues?

All the best!

Running Windows 7 (64bit), I7 with 24GB of RAM
Posted on Fri, Dec 17 2021 16:04
by Bill
Joined on Fri, Sep 23 2005, Berkshires, MA, Posts 1080

Hi Paul,

During the purchase  process there's an option to buy an eLisencer too. Just the thing to bring the purchase up a little to qualify to use a voucher. But there's no reason to be buying more eLisncers. Please consider offering the purchase of an iLok dongle as an alternative.

Thanks!

Dorico, Finale, Sibelius, Notion, Overture, Cubase, StaffPad
Win11 x64, 32GB RAM; Focusrite Scarlett 18i20
Kontakt, Bunch of VSL, VIP, VEP, EWQL Orch, Choir and Pianos
August Forster 190
Posted on Fri, Dec 17 2021 21:01
by musicman691
Joined on Sun, Nov 18 2012, Sopranos State - New Jersey, Posts 164

Originally Posted by: clruwe Go to Quoted Post

Very interesting, thank you Paul. I suppose the only remaining question is how often does iLok need to connect to the cloud once you've open a project? Assuming I'm away from Wi-Fi on my laptop, I can always use my phone to tether a quick connection, but will I require it continuously during the work session and if so, how will this affect latency and similar issues?

All the best!

When using iLok Cloud it has to have a continuous connection; no dropouts at all. Lose that connection and you're stuck. Best to get a physical iLok and then you don't have to worry about iffy internet connections. Latency doesn't enter into this discussion.

Jack
PT 2021.6 on OSX 10.13.6
Qapla!
Posted on Sat, Dec 18 2021 18:30
by clruwe
Joined on Sat, May 07 2011, Posts 103

Right, so the cloud is not very useful then... Especially on WiFi.

Running Windows 7 (64bit), I7 with 24GB of RAM
Posted on Sat, Dec 18 2021 18:51
by Ben
Joined on Sat, Mar 06 2021, Los Angeles, Posts 97

I have not yet tested it on my notebook, but to my knowledge you have a certan grace-time until you need to reconnect to the internet. You will get a warning as soon as the connection is lost, and this should give you enough time to save everything and fix your connection.

Ben @VSL
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