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  3. How Do I Use Vienna Vouchers at Third Party Vendor's Web Site?

  • How Do I Use Vienna Vouchers at Third Party Vendor's Web Site?

    D
    D

    Hi,

    Purchased some Vienna Vouchers during the "4 for 3" sale during the 2020 holidays.  Looking to take advantage of the current Synchron-ized sale prices.  Can I use my vouchers at a third party vendor's website (e.g. Audio Deluxe, or BestService)?  How do I do this?  Do I have to contact the vendor directly?  Or are the vouchers only usable at the VSL WebStore?

    Thanks,

    Danny V.
  • michiM
    VSL Team
    michiM
    Hello Danny, Thanks for your interest in our products! You could redeem vouchers just in the same webshop you‘ve purchased them. I hope that helps! Best, Michael
  • D
    D

    The vouchers were bought from AudioDeluxe in the USA.  I reached out to them via email today but have not heard back from them.  I don't want to miss the sale on the Synchron-ized libraries.

    When I price the Synchron-ized Vol 2 and Vol2+ libraries on the BestService website, they add an additional discount after checking with you (VSL) to see what other products I own.  But when I try to buy the same products on the VSL website I do not get that extra discount.  Am I supposed to get an extra discount for already owning other VSL products?

    I would really like to use my vouchers right now during the current Synchron-ized libraries sale.
  • michiM
    VSL Team
    michiM
    Hello Danny, Could you please reach out to sales@vsl.co.at? I could then forward your order to our authorized dealer partner in U.S.to solve the problem. Thanks in advance! Best, Michael