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SY Player Bug
Last post Tue, Apr 20 2021 by Paul, 4 replies.
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Posted on Mon, Apr 19 2021 10:17
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 473

A few of my presets are loading and seem to be corrupt since yesterday, no idea why. All the others work fine.

Can somebody tell me what is wrong? This is ruining my project. :-(

Enclosed:

1) JPG "Normal": what all my other presents look like (same DAW file, same instance of VEP)

2) JPG "Bug": what the problem presets look like

3) SynchronBug.mp3: Playback in the problem presets is distorted and intermittent

4) I am enclosing the problem presets here

File Attachment(s):
SynchronBug.mp3 (503kb) downloaded 2 time(s).
BugPresets.rar (44kb) downloaded 1 time(s).
belkina attached the following image(s):
Normal.jpg (115kb) downloaded 5 time(s).
Bug.jpg (112kb) downloaded 4 time(s).

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Tags: Synchron bug
Posted on Tue, Apr 20 2021 10:53
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12788

Hi Alan, 

Those presets work fine here, on macOS. 

But, looking at the static mix, I have to wonder: How did you build these presets? It's always a good to start from our factory presets. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Apr 20 2021 13:20
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 473

I did start from the factory presets, Anyway, yesterday I rebuilt them from scratch, and the new ones now act normally, just like the ones that did not get corrupted. And there must be some kind of corruption, because as you can see, the UI was wrongly colored, just for those presets. Now it's back to normal.

Thanks anyway, Paul.

Posted on Tue, Apr 20 2021 16:53
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12788

Hi Alan,

Glad this was resolved. If it happens again, we will take another look!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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