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00 Timpani - Adams - All m. (SP I-III) Preset
Last post Tue, Nov 09 2021 by welltempered, 7 replies.
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Posted on Fri, Oct 08 2021 22:53
by plowman
Joined on Sat, Dec 13 2003, Posts 1141

My percussion bundle appears properly installed, correctly licensed and online. All three percussion libraries are listed in the eLicenser Control Center, and all presets load and play. But there is an exception:

In the preset 00 Timpani - Adams - All m. (SP I-III) Preset, consider:

C1 Medium mallets > F1 Single strokes > Ringing / Secco. The patches are not appearing, the slots are red-exxed, and in the channel set, "SY player" is red-boxed. 

As an example, the first patch slot calls for 01 Tmp-Ad-mr20_Open. No such patch appears in the patch menu. However, there is a patch that does not break down the instruments per size: 01 Tmp-Ad-mr_Open.

Posted on Sun, Oct 10 2021 09:44
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13355

Hi plowman, 

Please make sure that Synchron Percussion I, including the Library Update, is available, then it will work. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Nov 08 2021 02:18
by welltempered
Joined on Fri, Feb 26 2021, Posts 23

Hi Paul:

Glad I saw this - I was having the same problem and thought it was something I was doing incorrectly.

But I’m puzzled by the fact that I bought the Synchron Percussion bundle only last month (including Percussion I) and I still needed to add updates from 2020.  I thought the libraries always incorporated previous updates?  

Is this an exception, or do I need to check older updates for the libraries I bought in the past few months?  (These are Synchron Strings Pro, Elite Strings and Brass, and Synchron-ized Dimension Strings Bundle, Woodwind Package and SE Vol 1.)  

Thanks.

Posted on Mon, Nov 08 2021 10:22
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13355

Hi, 

All our Library Updates are added to existing products, no matter if they are added to a bundle or not!

For the Synchron Series, find all Library Updates documented here

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Nov 08 2021 12:44
by welltempered
Joined on Fri, Feb 26 2021, Posts 23

Thanks for your response, Paul, and the link to the changelogs.

I think I was not clear in my question: It was not about bundle or not.  It was whether or not previous updates are automatically included when I purchase a library.

I recall you mentioning in another post that newer updates always include previous updates (pl correct me if I’m wrong in that).  I had extrapolated from that - perhaps incorrectly - that a library purchase also incorporates previous updates, eg if I bought a library in Jan 2021, it would incorporate updates from 2020 and earlier.

So my question really is: To access all the functionality and updates, should I get the updates for all the libraries I bought this year, even if the updates were done in previous years? 

Posted on Mon, Nov 08 2021 13:30
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13355

Hi, 

Sorry for the confusion.

Yes, you should always apply all available updates. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Nov 09 2021 15:17
by welltempered
Joined on Fri, Feb 26 2021, Posts 23

Thanks for the clarification, Paul.

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