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  • Timpani -Adams- All mallets preset is not working properly

    I have purchased and installed the entire Synchron Percussion bundle yet the "Timpani -Adams- All mallets" preset is not working properly. It doesn't seem to load some of the samples (playing the keyboard in the proper range does not invoke them). The "Timpani-stack" on the right shows red "x" lines through them.

    I have tested about 25 other presets and they all seem to be working fine so far.

    Ideas?


  • Hi, 

    Sounds like either the license or the content of one of the 3 Timpani is not available. Which beaters are not available?

    Best, 
    Paul


    Paul Kopf Product Manager VSL
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    OP:

    This solution from an earlier thread (downloading the Library Update) worked for me when I had the same problem:

    Please make sure that Synchron Percussion I, including the Library Update, is available, then it will work.


  • Thanks for chiming in!

    I forgot about that Library Update.... This should indeed fix things!

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • I can't test weather on not the updates work given that the template I was setting up crashes as soon as the file opens to the project window.

    This is on Nuendo 11.0.41, Windows 10 

    I have six numbered projects, saving new versions as I added more Synchron instruments .

    This was starting from a blank project file and only contains instances of the Synchron Surround player, no other VSTis or plugins.

    At this moment, none of those project files will open so I cannot proceed.

    Other projects are opening fine.


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    @VirtualVirgin said:

    I can't test weather on not the updates work given that the template I was setting up crashes as soon as the file opens to the project window.

    This is on Nuendo 11.0.41, Windows 10 

    I have six numbered projects, saving new versions as I added more Synchron instruments .

    This was starting from a blank project file and only contains instances of the Synchron Surround player, no other VSTis or plugins.

    At this moment, none of those project files will open so I cannot proceed.

    Other projects are opening fine.

     

    Interestingly I’ve also been having crashes often when opening or closing files with Synchron Player instances.  When reopening my DAW (Studio One) after such a crash it suggests that the Synchron Player is causing it.  (Although I only get the crashes about once a day, so it's not as bad as your situation where you cannot even open your project.)  After trying various builds of the Synchron Player, I just contacted VSL Support a couple of days ago.

    I’m curious as to whether your crash reports look similar to mine, which have the following exception type and exception code:

    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000019b08

     

    And the crash thread description (the thread number varies) typically looks like this:

    Crashed Thread:        16  at.co.vsl.vinext.WorkerThread

    If your crash reports look similar to mine, it would help VSL support figure out whether our problems are arising from VSL software rather than being related to our specific configurations.  

    In any case I think it would be helpful for you to send your crash report(s) to VSL Support if you haven’t done so already.  Good luck.


  • Where do I look to find these crash reports to compare (on Windows 10)?


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    @VirtualVirgin said:

    Where do I look to find these crash reports to compare (on Windows 10)?

    I'm far from an expert on these things, but I believe it's the DAW that produces a crash report (or crash log).  So in my case, Studio One produces it, and the way I access it is different for Mac vs Windows.  

    I'm pretty sure Cubase produces a crash report from my recollection of others' posts.  So I'd imagine Nuendo would produce it too.  As to where you can find it, you could search online or post the question on the Steinberg-Nuendo forum.  Or maybe someone else will chime in here...


  • https://forum.vsl.co.at/topic/58058/00 Timpani Adams All M SP I III Preset/305938