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  • VEP7 crashed again on SAVE AS …

    last edited
    last edited

    Here there's the log and the status of VEP window after SAVE AS …

    MacPro5,1 12cores, 3.3Ghz, 96Gig RAM, MH-LIO8, ULN8 audio Interface, all SSD drives

    ViennaU0020EnsembleU0020Pro_2021-12-06-103020_Danilos-Mac-Pro.crash.zip-1696339770391-ml86b.zip


  • I Too have this happen.

    The tell-tale grey mid-top msg box that does not clear.


  •  

    Same thing happening here on "Save As" amongst other multiple random crashes

    regardless if I'm using my DAW (DP11 in my case) or VE PRO 7 in stand alone, it

    has become totally unstable and almost unusable, everything worked fine until not very long ago.

    Any of you guys made any progress in troubleshooting these crashes?

    Thanks!

    JB

    MacPro5,1 12cores, 3.3Ghz, 128 Gig RAM, Mac OS10.13.6


  • last edited
    last edited

    @JBB said:

     

    Same thing happening here on "Save As" amongst other multiple random crashes

    regardless if I'm using my DAW (DP11 in my case) or VE PRO 7 in stand alone, it

    has become totally unstable and almost unusable, everything worked fine until not very long ago.

    Interesting,  in that I too am a DP user, 9.5.2, on a 6-core Mac, I did wonder if getting a 12-core would help, but it seems not?

    I wonder if these crashes are peculiar to DP?


  •  

     

    hi,

    I really don't think this is a hardware issue, if the software is unstable it will be

    so on a 6 core system or a 12 core system I'm afraid...

     

    Otherwise on my end these crashes happen also when using VE PRO7 without DP

    as a standalone, just loading projects and trying "save as" etc...I get multiple crashes,

    Any progress on your end since you started to report problems?


  • This is happening to me too! VEP is nearly unusable since updating to the November '21 release. I haven't been able to get any answers from support yet. I'm using Pro Tools, Logic, Studio one... same story with all DAWS... and also happens if it's kontakt inside Vienna or spitfire player... doesn't seem specific to any loaded plugins. rolling back a version does remove the grey box issue but there were some things fixed for Studio One that I lose... and its still a bit crashy when changing parameters in kontakt within Vienna even on the last version. I had been going for years with no issues basically. I wonder what happened. Catalina 10.15.7 here. no new updates on my end. 


  • Yes same here! I hate cussing. Cane we figure a fix on this at least get feedback?

    Reporting with Catalina and Big Sur. Two servers independent from my DAW which is Logic. 


  • Finally heard from support that this is a known issue and the only thing we can do is roll back to the previous version in the archived downloads (May 2020 I think). hopefully it is sorted soon. 



  • VSL Team | Product Specialist & Media Editing
  • This old 1113 build has worked ok for me. But it is creating the same crashing for my collaborator on his system... but he downgraded from 1120, and I upgraded from 1056... so currently trying to figure out if that is why it's not working for him by reverting to 1056 first and then moving to 1113. 

    Any news on chasing this down, VSL? this is a bad one! probably the worst I've seen in my 10+ years of using VEP. 


  • I'm having the same issue on my Mac Os system. Any update on this? 

    Every time I save the project, it crashes no matter what. Same grey window as displayed in the first post.


  • Hi @gscmusic

    This thread is about the legacy builds of VE Pro (v7.0.1120 and below). If you have the same issue with the current iLOK-protected build v7.1.1406, please get in touch with us at support@vsl.co.at to send us a crash report.

    Kind regards,
    Andreas


    VSL Team | Product Specialist & Media Editing