Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Protection plan with iLok
Last post Fri, Jan 14 2022 by Paul, 12 replies.
Options
Go to last post
Posted on Sun, Jan 02 2022 13:36
by Håkan Glänte
Joined on Sat, Feb 03 2007, Gothenburg, Sweden, Posts 83

How will the Protection plan system work with iLok?

Will it be needed or will iLoks’ ZDT and Theft/Lost cover the insurances?

I just bought a plan, but haven’t activated it yet.

Can I choose to activate it to an iLok?

Vienna Ensemble Pro 7.0.1056 | MIR PRO | Vienna Suite 1.5.3329 | VI Pro 2.5.18641
Synchron Player 1.1.1976 | Synchron Pianos 1.1.1529 | Vienna Imperial Player 1.1.778
Windows 10 Pro, OS Build 19042 | Intel Core i9 10900K 3.7 GHz, 128 GB 3200 MHz DDR4
macOS High Sierra 10.13.6 | Nehalem Mac Pro (FW 5,1), 2 x 3,46 GHz 6-Core Intel Xeon, 128 GB 1333 MHz DDR3
Posted on Sun, Jan 02 2022 13:39
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13011

Hi, 

The Protection Plan will keep on working for your eLicenser licenses for as long as it is active. We will stop selling Vienna Protection Plans as soon as we have made the transition. 

For iLok, ZFT und TLC is the way to go. eLicenser and iLok are 2 different systems which will be kept separate. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Jan 02 2022 13:44
by Håkan Glänte
Joined on Sat, Feb 03 2007, Gothenburg, Sweden, Posts 83

Thank you Paul!

Do you know when you will make the transition?

Will you support 2nd generation iLoks?

Vienna Ensemble Pro 7.0.1056 | MIR PRO | Vienna Suite 1.5.3329 | VI Pro 2.5.18641
Synchron Player 1.1.1976 | Synchron Pianos 1.1.1529 | Vienna Imperial Player 1.1.778
Windows 10 Pro, OS Build 19042 | Intel Core i9 10900K 3.7 GHz, 128 GB 3200 MHz DDR4
macOS High Sierra 10.13.6 | Nehalem Mac Pro (FW 5,1), 2 x 3,46 GHz 6-Core Intel Xeon, 128 GB 1333 MHz DDR3
Posted on Sun, Jan 02 2022 18:15
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13011

Hi,

We will make the transition as soon as possible, and we will announce it on all our channels, and of course we will inform all our users via newsletter as well.

Yes, 2nd generation iLoks are supported, but if you want to get the most out of ZDT and TLC, you will want a 3rd generation iLok. TLC is not supported on 2nd gen iLoks. 

CORRECTION: TLC is actually supported on 2nd gen iLoks!!

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Jan 02 2022 21:18
by Håkan Glänte
Joined on Sat, Feb 03 2007, Gothenburg, Sweden, Posts 83

Thanks, I see!

I have a 3rd gen iLok on my Mac and some old 2nd gen iLoks collecting dust. I thought I could use one of them on my Windows machine - good to know that TLC is not supported on those.

Looking forward to the switch to iLok. I guess it’s going to be a lot easier to search and move licenses between keys compared to the eLicenser system.

Vienna Ensemble Pro 7.0.1056 | MIR PRO | Vienna Suite 1.5.3329 | VI Pro 2.5.18641
Synchron Player 1.1.1976 | Synchron Pianos 1.1.1529 | Vienna Imperial Player 1.1.778
Windows 10 Pro, OS Build 19042 | Intel Core i9 10900K 3.7 GHz, 128 GB 3200 MHz DDR4
macOS High Sierra 10.13.6 | Nehalem Mac Pro (FW 5,1), 2 x 3,46 GHz 6-Core Intel Xeon, 128 GB 1333 MHz DDR3
Posted on Mon, Jan 03 2022 13:29
by DaddyO
Joined on Tue, May 22 2012, Washington (US State), Posts 414

Originally Posted by: Paul Go to Quoted Post

Hi, 

The Protection Plan will keep on working for your eLicenser licenses for as long as it is active. We will stop selling Vienna Protection Plans as soon as we have made the transition. 

Paul, I have a Protection Plan that doesn't expire until October 2022. 

Your statement that such plans will not longer be sold implies to me that they will become obsolete and unneeded the moment the transition to iLock is made. By this I mean that it looks like iLock licensing will be sufficient protection.

If this is the case, I paid for a full 2 years of the current protection, but the remaining months of that paid for protection after transition will be a needless duplication of the protection that will be enjoyed by those who did not pay. Is this correct? Then what value for me is there in the fact that the Protection Plan will keep on working? What additional benefit do I receive for the final paid months of my Plan? 

SY Woodwinds, Brass, Perc I, Strings Pro, Elite Strings
SYzd Woodwinds, Solo Strings, SpecEds 1-4 PLUS
Cubase 11, Studio One 5, Dorico 4
VE Pro, MIR Pro
Windows 10, i5-9600K, 64GB
Posted on Mon, Jan 03 2022 14:32
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13011

Hi, 

The Vienna Protection Plan remains valid for as long as you have paid for it. 
You can use your eLicenser licenses like you did before the thansition to iLok, and your eLicenser licenses are protected by your VPP, like before the transition to iLok. 

No  additional benefit. Just stays like it is. 

You will have enough time to make your personal transition to iLok, of course. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jan 12 2022 07:27
by Håkan Glänte
Joined on Sat, Feb 03 2007, Gothenburg, Sweden, Posts 83

Originally Posted by: Paul Go to Quoted Post
Yes, 2nd generation iLoks are supported, but if you want to get the most out of ZDT and TLC, you will want a 3rd generation iLok. TLC is not supported on 2nd gen iLoks.

Are you sure? Is that something that is scheduled? According to iLok.com TLC Requires Second or Third Generation iLok USB.

https://www.ilok.com/#!zdt-coverage

Vienna Ensemble Pro 7.0.1056 | MIR PRO | Vienna Suite 1.5.3329 | VI Pro 2.5.18641
Synchron Player 1.1.1976 | Synchron Pianos 1.1.1529 | Vienna Imperial Player 1.1.778
Windows 10 Pro, OS Build 19042 | Intel Core i9 10900K 3.7 GHz, 128 GB 3200 MHz DDR4
macOS High Sierra 10.13.6 | Nehalem Mac Pro (FW 5,1), 2 x 3,46 GHz 6-Core Intel Xeon, 128 GB 1333 MHz DDR3
Posted on Wed, Jan 12 2022 09:47
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13011

Hi Hakan, 

You are correct, I made a mistake there. 

TLC is indeed supported on 2nd generation iLoks as well. Sorry about that!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jan 12 2022 10:01
by Håkan Glänte
Joined on Sat, Feb 03 2007, Gothenburg, Sweden, Posts 83

Thank you Paul,

Good to know that we can use our 2nd gen iLoks with TLC!

Vienna Ensemble Pro 7.0.1056 | MIR PRO | Vienna Suite 1.5.3329 | VI Pro 2.5.18641
Synchron Player 1.1.1976 | Synchron Pianos 1.1.1529 | Vienna Imperial Player 1.1.778
Windows 10 Pro, OS Build 19042 | Intel Core i9 10900K 3.7 GHz, 128 GB 3200 MHz DDR4
macOS High Sierra 10.13.6 | Nehalem Mac Pro (FW 5,1), 2 x 3,46 GHz 6-Core Intel Xeon, 128 GB 1333 MHz DDR3
Posted on Wed, Jan 12 2022 21:58
by Ashermusic
Joined on Fri, Jan 02 2009, Posts 554

Originally Posted by: Paul Go to Quoted Post

Hi,

We will make the transition as soon as possible, and we will announce it on all our channels, and of course we will inform all our users via newsletter as well.

Best,
Paul

 

This transition is taking longer than the Franco-Prussian War.

Composer, Logic Pro Certified Trainer, author of "Jumpstart Logic Pro 10.6 " & "Scoring WIth Logic Pro"
www.jayasher.com

3.2 6-Core i7 Mac mini, 64 GB RAM. macOS 12.1
Posted on Fri, Jan 14 2022 12:46
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13011

Haha 

We're also learning that a comfortable transition takes a bit of time. Time well invested!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.