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E-licenser error more often!
Last post Fri, Jan 14 2022 by Paul, 8 replies.
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Posted on Sun, Jan 09 2022 16:16
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 190

Hi

I keep getting this error:

 

Any solution?

Stig Christensen attached the following image(s):
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Musicmind (Mind the Music!)
Mac Studio Max 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
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Posted on Wed, Jan 12 2022 10:09
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13736

Hi Stig, 

I'd move the eLicenser key to a different USB port, best directly on your computer, and start all eLicenser protected applications one after the other (Cubase, VE Pro Server), not at the same time. 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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Posted on Wed, Jan 12 2022 10:26
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 190

Hi

I will try that!. The problem is occurring on a Mac server so VEPro7 is the only app running.

Regards Stig 

Musicmind (Mind the Music!)
Mac Studio Max 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
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Posted on Wed, Jan 12 2022 10:28
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13736

Hi Stig, 

Thanks for the valuable additional information. So this is on a Win 10 Server, and I assume that you are using all the latest VSL Software and the latest eLCC software, correct?

You can also try to roll back to a previous version of the eLCC, with a version from the eLicenser archive. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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Posted on Thu, Jan 13 2022 15:04
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 190

Yes!
Everything is the last update.
Also see really long load times for the synchron harp. Instanciating the plug-in and the wait 2 minutes. Is that ok?

Musicmind (Mind the Music!)
Mac Studio Max 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
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Posted on Fri, Jan 14 2022 13:00
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13736

Hi Stig, 

That is unusually long. Are you maybe loading from a spinning HDD drive? 
You should store those samples on SSD, the faster the connection, the better. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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Posted on Fri, Jan 14 2022 13:20
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 190

Hi Paul

It's from a Samsung SSD 850 EVI 1 TB, so no moving parts here.

Regards Stig

Musicmind (Mind the Music!)
Mac Studio Max 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
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Posted on Fri, Jan 14 2022 16:48
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13736

Hi Stig, 

Then something else must be in the way. 

Both Vienna Organ and Vienna Harp load all samples of the instruments right on startup, so that's different than opening Synchron Pianos or Synchron Player, which load empty.

But 2 minutes load time is excessive. Which speed do you get on your drive when you check in "Database"?

Best, 
Paul 

Paul Kopf
Product Manager - Vienna Symphonic Library
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