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  • VSL license

    Hello everybody, I have one very simple question: on how many computers I can use the VSL license I have purchased? I have one Vienna Key, do i need to buy another one in case I could use the same VSL license on a second computer?

    Thank you in advance.

    Giuseppe


  • Welcome Giuseppe, 

    There is ONE license for each product, which can be used on one key and one computer at a time. For secondary licenses (that only you can use!), you can contact our sales team, we will make you an offer: sales@vsl.co.at

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Thank you. Does "one computer at a time" mean that I can't use the license on more than one computer at the same time, or that I can use that license only on one specific computer?


  • Hello, 

    Yes, that means that you cannot use your license on more than one computer at the same time. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • That's great. Now, I tried to use on my second computer - not at the same time - the license and the only Vienna Key I own, but unfortunately it didn't work. Maybe I need a second Vienna Key?


  • Hi Gppp, 

    Did you make sure that all components were installed on that second computer?

    - eLCC Software
    - VSL Software
    - VSL Sample Content, correctly assigned

    Do you see your license when you open the eLCC software, when your key is connected? Did you try different USB ports?

    Best, 
    Paul


    Paul Kopf Product Manager VSL