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[SOLVED] MyVSL doesn't show Activation Codes when the [i] button is clicked
Last post Thu, Feb 03 2022 by doctoremmet, 5 replies.
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Posted on Wed, Feb 02 2022 15:37
by doctoremmet
Joined on Wed, Aug 12 2020, Groningen, The Netherlands, Posts 3

Hi good people of VSL, There seems to be an issue where one cannot access the activation codes of the licensed products in the MyVSL / MyProducts section of the website. Usually I just click the little Idea icon, and a popup appears. At the moment that popup is a white / blank rectangle.

Checked on IOS Safari, Chrome, Edge, 

Cheers, Temme Sikkema

VSL VI Saxophones (Full)
VSL Synchronized Special Editions (1, 2, 4, 5)
VSL Synchronized Woodwinds
VSL Synchron Woodwinds (Std)
VSL Synchron Brass (Std)
VSL Synchron Strings Bundle (Std)
VSL Synchron Prime
VSL BBO Bundle
VSL BBO Altair
VSL MIR Pro 24 3D (Roompacks 2 and 6)
VSL Synchron Moser Organ (Std)
Tags: MyProducts website issue
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Tags: MyProducts website issue
Posted on Wed, Feb 02 2022 15:42
by cm
Joined on Fri, Dec 20 2002, vienna, Posts 9141

hi Temme,
sorry for the inconvenience - we will look into this issue.
meanwhile i'll send you the ActivationCodes via PM
best, cm

and remember: a CRAY is the only computer that runs an endless loop in just four hours ...
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Posted on Wed, Feb 02 2022 15:48
by doctoremmet
Joined on Wed, Aug 12 2020, Groningen, The Netherlands, Posts 3

Terrific, many thanks. I am in no particular hurry, so no rush. Just wanted to notify you guys!

VSL VI Saxophones (Full)
VSL Synchronized Special Editions (1, 2, 4, 5)
VSL Synchronized Woodwinds
VSL Synchron Woodwinds (Std)
VSL Synchron Brass (Std)
VSL Synchron Strings Bundle (Std)
VSL Synchron Prime
VSL BBO Bundle
VSL BBO Altair
VSL MIR Pro 24 3D (Roompacks 2 and 6)
VSL Synchron Moser Organ (Std)
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Posted on Wed, Feb 02 2022 18:14
by cm
Joined on Fri, Dec 20 2002, vienna, Posts 9141

hi again,
it turned up it has been an issue with DarkMode which could be fixed - thank you for reporting.
best, chris

and remember: a CRAY is the only computer that runs an endless loop in just four hours ...
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Posted on Thu, Feb 03 2022 14:53
by doctoremmet
Joined on Wed, Aug 12 2020, Groningen, The Netherlands, Posts 3

My pleasure. And just a big thumbs up for the super fast and helpful way that you helped me yesterday. Great support! Thanks!

VSL VI Saxophones (Full)
VSL Synchronized Special Editions (1, 2, 4, 5)
VSL Synchronized Woodwinds
VSL Synchron Woodwinds (Std)
VSL Synchron Brass (Std)
VSL Synchron Strings Bundle (Std)
VSL Synchron Prime
VSL BBO Bundle
VSL BBO Altair
VSL MIR Pro 24 3D (Roompacks 2 and 6)
VSL Synchron Moser Organ (Std)
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