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Vienna Instruments Pro problem
Last post Sun, Jun 26 2022 by Paul, 7 replies.
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Posted on Thu, Apr 28 2022 15:48
by Jackmon
Joined on Sun, Jun 10 2012, U.K., Posts 52

Hi All,

Have just sorted out the changeover to iLok Manager & activated all of my product licences.

Also upgraded Vienna Instruments to Vienna Instruments Pro - but now, when I open VIP, my libraries are not showing up in the 'Patches' area.

I'm obviously missing something - any help would be most gratefully received.

Many thanks.

iMac 27/Catalina (& Mojave on 2nd iMac)/
3.5 GBh Intel Core i7/16 GB Ram/3 TB HD
Special Edition 1/Tenor Sax/Upright Base/Jazz Drums/Recorders.
The masculine includes the feminine (Guys)
Posted on Thu, Apr 28 2022 16:57
by bbattey
Joined on Tue, Jul 21 2009, Posts 1

I had a similar problem today with my sample libraries not showing up (VI Special Edition). I finally realized that there was one licensing detail that did not appear in the overview video and text instructions I followed (but it does appear in the video that gives more information about Cloud licenses). In iLok license manager, I did not realize that I had to go to the File menu and Activate a Cloud Session. This creates a cloud session as a possible licensing target (vs. a computer target), which I could then use to apply cloud licenses to my libraries. Once I did that, those libraries were available in VI Pro.

Posted on Fri, Apr 29 2022 08:54
by Jackmon
Joined on Sun, Jun 10 2012, U.K., Posts 52

@bbattey -

Hi, Thanks very much for the reply. I checked out the File Menu & was already on a Cloud Session.

I have a feeling my VSL libraries are not in the right place, but I'm not 100% sure where they should be.

Any help would be really appreciated.

Many thanks.

iMac 27/Catalina (& Mojave on 2nd iMac)/
3.5 GBh Intel Core i7/16 GB Ram/3 TB HD
Special Edition 1/Tenor Sax/Upright Base/Jazz Drums/Recorders.
The masculine includes the feminine (Guys)
Posted on Mon, May 30 2022 07:05
by Jackmon
Joined on Sun, Jun 10 2012, U.K., Posts 52

Hi All,

Still having the same problem.

Any kind person with thoughts on how I can fix this problem.

Many thanks.

iMac 27/Catalina (& Mojave on 2nd iMac)/
3.5 GBh Intel Core i7/16 GB Ram/3 TB HD
Special Edition 1/Tenor Sax/Upright Base/Jazz Drums/Recorders.
The masculine includes the feminine (Guys)
Posted on Sun, Jun 12 2022 20:22
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13355

Hi Jackmon, 

In a nutshell: You need to download EVERYTHING you see under NOT INSTALLED in your Vienna Assistant, also the sample content for iLok.

Here is more information for you regarding  license management. 

If you are still stuck, please send some screenshots to , so we can see what you see!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Jun 20 2022 17:25
by Jackmon
Joined on Sun, Jun 10 2012, U.K., Posts 52

Hi Paul,

Thanks very much for the reply. Apologies for the delay in answering.

I did as you suggested & I'm happy to say I now have my sample libraries back & showing in the Vienna Instruments pro player.

Only the VTSi & AUi categories show in the Reaper library. Is this normal? 

 

Many thanks.

iMac 27/Catalina (& Mojave on 2nd iMac)/
3.5 GBh Intel Core i7/16 GB Ram/3 TB HD
Special Edition 1/Tenor Sax/Upright Base/Jazz Drums/Recorders.
The masculine includes the feminine (Guys)
Posted on Sun, Jun 26 2022 08:00
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13355

Hi Jackmon, 

Not really a Reaper user here... Which other formats do you expect?

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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