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Last post Sun, May 08 2022 by mikeyggg, 7 replies.
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Posted on Fri, May 06 2022 08:42
by mikeyggg
Joined on Fri, Nov 25 2011, Posts 20

I just got iLok VEP working for the first time.
The shortcut button to add a VI pro plugin into a channel seems to have dissapeared.
Synchron is still there.
Please let me know how to get this back as I want to start adding multiple channels without going to the menu every time!

Thanks

Posted on Sat, May 07 2022 21:44
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1942

I recommend reinstalling. This isn't true here, for instance

MacBookPro 18,3
Apple M1 Pro: 2.3 GHz 8-core i9

Mac OS 12.3.1
VE Pro 7.1298, Nuendo 11.0.41
Posted on Sat, May 07 2022 21:53
by mikeyggg
Joined on Fri, Nov 25 2011, Posts 20

I sent an email to VSL support and they wrote back and told me the buttons had been discontinued in favour of Sychron and Sychron piano buttons

Posted on Sat, May 07 2022 22:07
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1942

Well, that's not true here.

civilization 3 attached the following image(s):
ScreenU0020ShotU00202022-05-07U0020atU00203.04.37U0020PM.png (193kb) downloaded 4 time(s).

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MacBookPro 18,3
Apple M1 Pro: 2.3 GHz 8-core i9

Mac OS 12.3.1
VE Pro 7.1298, Nuendo 11.0.41
Posted on Sun, May 08 2022 05:41
by mikeyggg
Joined on Fri, Nov 25 2011, Posts 20

Ah, that’s exactly what I need! 
Wonder if they roll out things at different rates by region? (You’re in US right? I’m in UK)..

I got this reply from Andreas at VSL support:

Hi Michael,

Thank you for your email and your feedback. With our growing number of sample players, we removed those additional buttons - by design. There are only two shortcuts: Ctrl + 3/4 for the SY & SY Pianos Player.

I'll forward your feedback.

Kind regards,

Andreas“

Even if they had to remove the buttons it’s a shame they couldn’t leave us the keyboard shortcut

Posted on Sun, May 08 2022 06:42
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13435

Hi guys, 

Also working here on macOS with 7.1.1299, with Shift-Command+N being the shortcut to add a new instance, as usual. 

@mikeyegg, do you want to post a quick screenshot and tell us some basics about your system? Did you install both versions of VI Pro?

Best, 
Paul

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Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, May 08 2022 08:16
by mikeyggg
Joined on Fri, Nov 25 2011, Posts 20

Hi Paul,

Thanks for looking at this.
See attached screenshot. I'm on a newbuild PC with Windows 11 Home.
Have downloaded VEP7 but version 7.1.1298 you can see from VA an update doesn't seem to be an option. Also, the instance and shortcut panes don't seem to be re-sizable by dragging.
Keyboard shortcuts don't appear to do anything either.
I'm new to PC's having been a Mac user for years so I could be missing something obvious here.
As stated earlier your colleague Andreas sent me an email saying these buttons/shortcuts had been discontinued

Thanks Mike.

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