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How do I switch off VSL helper?
Last post Tue, Nov 22 2022 by Paul, 5 replies.
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Posted on Sat, May 14 2022 21:23
by Gone To Lunch
Joined on Mon, Jul 12 2010, Posts 87

I don't know what it is, or what it does, but it opens itself every time I try to open a new project in my DP 11.

HOW DO I SWITCH IT OFF?

Posted on Sat, May 14 2022 21:41
by Gone To Lunch
Joined on Mon, Jul 12 2010, Posts 87

These are the msgs I get every time, eLicenser hangs and I have to force quit

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ScreenshotU00202022-05-14U0020atU002022.34.47.png (196kb) downloaded 1 time(s).

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Posted on Fri, Jun 03 2022 19:19
by stevegalante
Joined on Wed, May 30 2012, Posts 28

Yes please I have the same problem since last update...

I am not forced to quit the app but it's still annoying.

Attaching a screenshot.

stevegalante attached the following image(s):
ScreenU0020ShotU00202022-06-03U0020atU00203.09.29U0020PM.jpg (119kb) downloaded 1 time(s).

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Posted on Mon, Nov 21 2022 19:18
by HorNet505
Joined on Wed, Jul 08 2015, Düsseldorf, Posts 34

in Windows its a program file : C:\ProgramData\VSL\VSLHelper\VSLHelper.exe

I am not sure if you should mess with it, but you could find the OSX lcoation with the task-manager as well and rename it? Just a guess - without knowing what it actually does ;-)

Posted on Tue, Nov 22 2022 09:45
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13811

Hi, 

The VSL Helper is a background helper app that takes care of the conversion of your projects from eLicenser to iLok, without the necessity to have your eLicenser licenses available. 

It doesn't do any harm, but of course you can terminate it if you like. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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