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lost after i-lok conversion ?
Last post Thu, Jun 09 2022 by Paul, 7 replies.
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Posted on Fri, May 20 2022 19:05
by MarieP
Joined on Wed, Oct 15 2014, Posts 3

Hi,

I hope you are all doing great :)

I recently converted all my libraries to ilok with the aim to try out the new fujara flute, followed the "how to" steps provided and all went well...great!

However, upon re-opening my Ableton software it seems that all my instruments just have vanished. I can open my Vienna Instruments Pro but can't find anything to play once opened. I must probably have missed something during the conversion ... but I don't know what?

Do some of you have the same problem? What steps should I follow to be able to play again?

Many thanks in advance!

Posted on Fri, May 20 2022 20:28
by Bill
Joined on Fri, Sep 23 2005, Berkshires, MA, Posts 1172

Well, the fujara flute uses the Synchron Palyer...

Also, you have to download the iLok version of your libraries to work in the new system

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Posted on Sat, May 21 2022 07:48
by MarieP
Joined on Wed, Oct 15 2014, Posts 3

Hi Bill,

Thank you for your quick reply :)

There are no presets to be seen in Synchron Player also, everything seems just to have vanished. The ILok version of the libraries are indeed downloaded, so I don't know what might be the problem here.

Posted on Sat, May 21 2022 09:12
by MarieP
Joined on Wed, Oct 15 2014, Posts 3

Hi,

 

Update: managed to have the instruments showing in Synchron Player

Vienna instrument Pro is not showing any presets despite using the directory manager to refresh te preset folder

Posted on Fri, Jun 03 2022 10:02
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13437

Hi MarieP,

In a nutshell: You need to download EVERYTHING you see under NOT INSTALLED in your Vienna Assistant, also the sample content for iLok.

This is how to make the switch to iLok, step by step

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jun 08 2022 11:36
by MickAle
Joined on Thu, Mar 05 2020, Posts 1

Originally Posted by: Paul Go to Quoted Post

Hi MarieP,

In a nutshell: You need to download EVERYTHING you see under NOT INSTALLED in your Vienna Assistant, also the sample content for iLok.

This is how to make the switch to iLok, step by step

Best,
Paul

Given how big the libraries are, this is a pretty tedious task. I have a 250m connection and re-installing all libraries takes a day or so. This is nuts.

Posted on Thu, Jun 09 2022 16:57
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13437

Hi, 

The only way around this is to order our Vienna Hard Drives, which contain all the installation data and will save you the download... 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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