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  • VEP not loading all synchron instruments

    Hi,

    Does someone has the same issue ?  When I start the computer, and when all drives are mounted, I start VEP and load my template. It starts loading, but it loads not all Synchron instruments. Some slots shows as red "! SY Player !" 

    Restarting VEP is most of the time the solution.   Template uses +- 43 GB RAM when fully loaded.

    I opened a ticket several weeks ago, but no solution until now. Therefor this post on the forum, maybe other people has the same problem or know a solution ?

    Current configuration:

    Mac Studio Ultra - MacOS 12.4 - 128 GB RAM

    VEP version 7.1.1380 (but was also with the previous version)


  • Forget to mention, the error I got is:

    Errors occurred while loading plugins:

    Toolkit: Vienna Synchron Player<br><br>Could not open plugin (x16)


  • I found a trick to start VEP in verbose mode.

    These are the errors I see in verbose mode:

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    Thrift: Tue Jul 12 15:22:29 2022 TSocket::open() socket() <Path: /var/tmp/com.paceap.eden.licensed/authorization>: Too many open files

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    Thrift: Tue Jul 12 15:22:30 2022 TSocket::open() socket() <Path: /var/tmp/com.paceap.eden.licensed/authorization>: Too many open files

    Thrift: Tue Jul 12 15:22:30 2022 TSocket::open() socket() <Path: /var/tmp/com.paceap.eden.licensed/authorization>: Too many open files

    Something to do with PACE security ? Btw, I'm not user hetu, maybe something in VEP code ?


  • hi VSL, any idea what these errors mean?


  • I upgraded to VEP version 7.1.1384, but problem still exists.

    Thrift: Mon Jul 18 06:43:46 2022 TSocket::open() socket() <Path: /var/tmp/com.paceap.eden.licensed/authorization>: Too many open files

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537


  • I have read somewhere that the max open files of a process on MacOS is default 256. 

    I have 269 licences on my ilok. Is it possible that VEP tries to open each license simultaneously as a file, and therefor goes over 256 ?  


  • I upgraded to VEP version 7.1.1390, but problem still exists.


  • I upgraded to VEP version 7.1.1395, but problem still exists.


  • My last response from VSL is from 27 June. Is somebody looking at this ? 


  • any news about this ilok error that I daily get in VEPRO ?

    Thrift: Fri Aug  5 05:47:25 2022 TSocket::open() socket() <Path: /var/tmp/com.paceap.eden.licensed/authorization>: Too many open files

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537


  • Hi kurt, 

    I will give this another push, we're waiting for input from our developers. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Ok, thank you.

  • Hi Paul,

    I upgraded VEP to 7.1.1401 and ilok to version v5.6.0_128

    Still the same issues. I had also a crash of VEP, I send the crash report to VSL support.


  •  ver 7.1.1406 was just posted. No change log yet.


    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • Hi Bill,

    Thank you for letting me know. I tried with version 7.1.1406, but still the same. I had one crash or instruments fails loading. Again, after a couple of time reloading the project it works. But it takes a lot of time every-time. 

    There is one new error, saying that VEP has to many open files.  I will send the crash report to VSL support.

    Thrift: Wed Aug 17 19:52:31 2022 TSocket::open() socket() <Path: /var/tmp/com.paceap.eden.licensed/authorization>: Too many open files

    /Users/hetu/Jenkins/workspace/vepro/vepro/3rdparty/servus/servus/dnssd/servus.h:147: DNSServiceUpdateRecord error: -65537

    2022-08-17 19:52:32.784 Vienna Ensemble Pro[1358:17600] Persistent UI failed to open file file:///Users/kurt/Library/Saved%20Application%20State/at.co.vsl.viennaensemblepro.savedState/window_1.data: Too many open files (24)


  • The problem is solved with VePro 7.2.1495 and a beta version of Synchron player. I guess that the beta will be released in a couple of days or weeks.  I'm happy this is fixed :) 


  • ErisnoE Erisno moved this topic from Vienna Instruments Pro on