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Getting Synchron/VI Libraries to Appear in Player
Last post Thu, Oct 20 2022 by Erisno, 2 replies.
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Posted on Fri, Oct 07 2022 14:52
by ajaquith
Joined on Tue, May 14 2013, Posts 14

Hello,

I've seen several threads on the topic, but am still having issues. I've moved to a new iMac Studio on Monterey with the m1 ultra chip. I've installed the Synchron Player, have got it running, but I can't get any of my instruments to show up, despite having defined the sample library path in preferences. I'm pretty sure that I've got the licenses properly set up with iLok. The same thing is happening with my VI and Vienna Imperial paths. I defined the location with the directory manager for those, but I'm not getting any instruments to choose from.

Thank you,

Austin

Mac Studio m1Ultra

SSD external drives for libraries

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ScreenU0020ShotU00202022-10-07U0020atU002010.49.39U0020AM.png (379kb) downloaded 5 time(s).
ScreenU0020ShotU00202022-10-07U0020atU002010.50.22U0020AM.png (335kb) downloaded 4 time(s).
ajaquith attached the following image(s):
ScreenU0020ShotU00202022-10-07U0020atU002010.50.40U0020AM.png (116kb) downloaded 0 time(s).

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Posted on Thu, Oct 20 2022 16:59
by Erisno
Joined on Fri, May 06 2022, Posts 9

Hi Austin,

I can confirm your licenses are activated. Most likely, you have not re-downloaded the iLok content with Vienna Assistant - please install everything you see under the "not installed" tab:
https://www.vsl.info/en/manuals/vienna-assistant/installation

If you need further help, please contact us at


All the best,
Erik 

Support Team - Vienna Symphonic Library
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