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  4. Unable to load samples after iLok conversion

  • Unable to load samples after iLok conversion

    W
    W

    Hello, I'm having a incredibly frustrating experience converting from eLicenser to iLok. I followed the conversion guide here https://www.vsl.co.at/en/Hello_iLok, and after installing all iLok compatible software and sample libraries, none of my samples load. When trying to load old projects, Vienna Ensemble Pro Server simply feezes, and even opening Vienna Instruments independently and trying to load the iLok versions of my samples causes the application to freeze as well.

    The eLicenser sample libraries I use are Appassionata strings, Epic Horns, VSL Flute, Epic Orchestra, VSL Special Edition Vol 1-4, and the Full Orchestral strings. I have installed all available iLok versions through Vienna Assistant, but none of the iLok converted versions of these samples load in any way, shape, or form.

    Please help as I am currently unable to work at all. Does someone have a fix or is it possible to roll back?
  • BillB
    BillB

    Be sure to activate the libraries in the iLok manager

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • W
    W

    I believe they're all activated. The licenses all read "1 of 1 activations used" and have the "Active" status in iLok. Vienna Ensemble Pro Server successfully activates via iLok when opened as well. It's only when I attempt to load samples that I encounter issues.