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New Synchron Piano Player update borked my presets?
Last post Thu, Dec 08 2022 by Paul, 4 replies.
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Posted on Thu, Dec 08 2022 08:03
by CraigF
Joined on Thu, Sep 24 2020, Posts 12

For those who've installed the Fazioli and updated the Synchron Pianos Player, can you still access your user presets?

I'm finding that even after respecifying the path, clicking on the user presets option doesn't bring anything up. I've screenshotted in case anyone spots a discrepancy between the specified and actual paths, but it looks good to me!

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Posted on Thu, Dec 08 2022 13:55
by David B.
Joined on Tue, May 15 2018, Posts 117

No problem accessing my presets after Fazioli install and Synchron Piano update. 

Posted on Thu, Dec 08 2022 15:02
by stuenn
Joined on Sat, Jan 15 2022, Posts 7

No problems here as well.

Posted on Thu, Dec 08 2022 21:51
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13901

Hi CraigF, 

You need to establish the EXACT same data structure that is shown in the manual, with only the containing folder assigned in the path: VSL\Vienna Synchron Pianos/Presets (this structure is automatically created when you create your first custom preset)

If that substructure is not available or the "Presets" folder is assigned, it will not work. 

So in your case, create a folder called, e.g., CUSTOM PRESETS, which contains VSL\Vienna Synchron Pianos/Presets => Assign the folder "CUSTOM PRESETS" and this will work. 


Paul Kopf
Product Manager - Vienna Symphonic Library
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