Vienna Symphonic Library Forum
Forum Statistics

180,804 users have contributed to 42,141 threads and 254,364 posts.

In the past 24 hours, we have 1 new thread(s), 7 new post(s) and 73 new user(s).

  • [SOLVED] Help. I think I broke my Synchron Player.

    I'm not sure why, but my Synchron Player is suddenly not behaving correctly.  I have many libraries for the player, and never had any trouble at all, but here are the issues I suddenly have:

    1) When I mouse-over the browser and select a library, like Synchron Strings Pro, it does not act as it did before.  At first, I thought that there was a new, odd delay between the time I clicked the library and the time thart the menu would open to the next stage of the menu tree.  Then I realized, what is actually happening, is that, I click on one of the little triangle things, and then nothing happens at all, until I move my mouse at which point, it does open.  If I don't move my mouse at all, it will never open, and I know it wasn't this way before.  Oddly, if I am closing a part of the menu, it does indeed close, with a slight delay, just by clicking and with no additional mouse-moving.

    2) I also noticed that when I am on the mixer tab, the meters are not working, even though I can hear the signals from whatever mic signals are available.  However, if I am moving my mouse cursor anywhere across the front of the Synchron Player, the meters look like they are flowing at a standard refresh rate, whatever that is.  In addition, the standard overall volume meter (not in the mixer) at the top of the player seems to work just fine, as does the midi monitor light.  So it's as though, everything below that top section, as well as the browser, won't visually refresh without mouse movement.  I don't know anything about this kind of stuff as far as how graphics and animations work inside of software, but that is what is happening in my Synchron Player, and it is unique to it.  Kontakt 6 is working fine.  Also, Cubase is working fine as well.  No issues with graphics at all.  I have 3 screens and the behavior is the same regardless of which screen I put the Synchron Player on.

    3) I haven't been able to repeat this, but while messing around in Musca, to test-out all of what I've mentioned above, I suddenly got some random bit-related distortion, like a bit-crusher was coming in and out of the signal.  After I restarted Cubase I couldn't replicate that issue, so maybe that was a fluke.  I mention it just in case all this stuff means something collectively.

    Now, as far as things I have done to make me wonder if it's because of me. 

    1) I did take the option in Vienna Assistant recently, to replace Synchron Strings 1 with the Optimized Content.  It was shortly after this that I noticed the issues, but I can't be positive that that's exactly when it happened, as I don't use Synchron Player everyday necessarily.

    2) The other change I made, was that out of a 3-monitor setup, where my center monitor has always been larger than the other two, I replaced it with an even larger, 4k television.  When I did that, it took a minute to get everything going again with the right screen resolution and whatnot, but as I said, everything else has been working just fine, and I am using the same Windows generic Display drivers as I was for my previous monitor.

    I've got nothing but love for VSL, the products and the Synchron Player.  Help me figure this out, please, so that I can continue to have fun composing instead of posting in your forum, haha.

    Thank you in advance for your assistance!

    Eric