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  4. last update of VEP Pro 7 don't receive Program changes

  • last update of VEP Pro 7 don't receive Program changes

    B
    B

    Hello there,

    after the last update Vep Pro 7, loaded with some Synchron players, don't receive Program Changes (Px) from Sibelius ultimate anymore.

    Other controls like ~CC works at usual.

    I've reinstalled both programs but the issue persists.

    Any help are very welcome

    Mac Studio, Monterey.

    Thanks
  • V
    V

    Hi there,

    Hi do have the same problem but I'm not sure if it comes from VEP 7 updates or Synchron player update. Program changes do get transmitted to VI instruments, but not to the Synchron player.

    Not pressure intended, but could we get feedback from the team, because the situation makes the studio unworkable.

    Thanks
  • B
    B

    Hi, exactly the same here. VI Pro works fine.

    I have two studios that are mirrored (same Macs, same Osx, same apps and plugins) in two different locations.     In the one without update everything works, the other, as you said, is pretty unworkable. Both with Sibelius and Pro Tools.  I've done a "rollback" to the previous version (from Vienna Assistant is possible) but the issue persists.          I contacted the support but other than advising the rollback procedure they didn't support me too much.          This issue stress me a lot and I hope in a solution asap.

    Best
  • V
    V

    Hi Bat,

    Did you also update the Synchron player? If yes, did you try reverting to an older version like you did with VEP7?

    Cheers,

    Vox
  • B
    B

    Hi Vox, yes the same for VEP7, Synchron and even MIR

    Cheers

    B.
  • V
    V
    last edited
    last edited

    We're in shit! 😐
  • B
    B
    last edited
    last edited

    😃 I'm afraid so, but there must be a solution. If it's a bug, an update will come
  • andiA
    VSL Team
    andiA

    Hello Bat and Vox!

    We were able to reproduce the problem and will look into it. In the meantime you could try to roll back to the Synchron Player version that you have had installed previously. This can be done with Vienna Assistant.

    Sorry for the inconvenience that this may have caused.

    Best regards,
    Andi

    Vienna Symphonic Library
  • V
    V

    Hi Bat and Andi,

    It worked but I had to roll back the Synchron player to the 1.2.229 version.

    Cheers,

    Vox
  • B
    B

    Hi Vox and Andi,

    It worked also for me, I think I rollback to version 1.3.220 but the plugin shows a 1.2.197

    Anyway we can work again. That's what matters.

    Thanks, cheers

    Bat
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Quick update: We're already looking into this, a fix will be in one of the next updates!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • B
    B
    last edited
    last edited

    👍☕

    @Paul said:

    Hi, 

    Quick update: We're already looking into this, a fix will be in one of the next updates!

    Best, 
    Paul
  • P
    P

    Hi,

    I am not sure if I know what the problem is because I am not using VEPro 7 server with my Mac M1, but I don't think VST3 supports Program Change.

    That is one of the drawbacks of VST3.
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Please check with the latest version of Synchron Player, available in your Vienna Assistant!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • BenB Ben moved this topic from Vienna Instruments Pro on