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  4. Ilok ID not accepted

  • Ilok ID not accepted

    J
    J

    Hi

    My Ilok ID is not accepted by your system because it has a space in it which it sees as a special character

    .I have had this ID since Ilok first came into existence many years ago with no problems.

    If I open another Ilok account with a different ID could I then transfer my licences to my main Ilok account through Ilok License Manager as a work around?

    Thanks

    Jody
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hi Jody,

    That won't be necessary. Please find more information in the replied messages you sent in. Thank you!

    Best,
    Andreas

    VSL Team | Product Specialist & Media Editing
  • J
    J

    Thanks for fixing the problem so quickly your Tech support is outstanding!

    Cheers

    Jody
  • BenB Ben moved this topic from General & Hardware on