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Can't see my instances in the VEPro plug-in
Last post Thu, Jun 01 2023 by meister eder, 15 replies.
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Posted on Fri, May 12 2023 15:44
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 196

Hi

This is constant bugging me. I have a PC server with a heavy set-up. When I launch the VEPro plug-in in any of my DAWs (DP11, Cubase Logic or S1) none are showing up. Then I can go to my PC uncheck/check the "Advertise on local network" and for some time I can see the instances again. Next time the whole mess starts again.

What can be done?

Musicmind (Mind the Music!)
Mac Studio Max 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
Posted on Tue, May 16 2023 00:59
by Auggybendoggy
Joined on Wed, Oct 02 2019, Posts 37

I've been dealing with this issue for 3 months now.  And the exact same thing for me is true - Ad on local net - fixes the issue temprorarily and aprox 5 mins later the list is blank.

Paul, is there a fix for this?

Posted on Tue, May 16 2023 08:34
by santamorphic
Joined on Wed, Jun 04 2008, Posts 195

I also have this problem.

Mac DAW machine doesn't see Windows VEPro machine in the VEPro plugin window after a while and I have to type in the IP. Connection at project load is fine. 

Specifics of my setup:

MacOS 13.3.1 Nuendo 12 VEPro VST3

Windows 11 VEPro 7.2.1516

Fixed IP on secondary network without DHCP, exclusively for VEPro traffic. Single Cat6 ethernet cable from Mac to PC ethernet port, no router, no switch. 

On the Mac I have another ethernet port for internet enabled. On the PC I have another ethernet port for internet which I turn off when not needed and keep all network traffic exclusively for VEPro on the PC. 

Thanks.

DAW Client: Cubase 12, Nuendo 12, Ableton Live 11, iMac Pro 10/20 Core, 64GB RAM
VEPro Server: Windows 10 Pro x64, 4/8 core, 256GB RAM, SSDs
Posted on Tue, May 16 2023 11:25
by Bill
Joined on Fri, Sep 23 2005, Berkshires, MA, Posts 1269

VEPro 7.2.1526 was posted yesterday. Maybe that will do the trick

Dorico, Finale, Sibelius, Notion, Overture, Cubase, StaffPad
Win11 x64, 64GB RAM; Focusrite Scarlett 18i20
Kontakt, Bunch of VSL, VIP, VEP, EWQL Orch, Choir and Pianos
August Forster 190
Posted on Tue, May 16 2023 13:37
by Andreas8420
Joined on Mon, Dec 02 2019, Vienna, Posts 259

Does everyone still seeing this behavior work with a Mac + PC Server setup?

Please try the following:

1) On MAC:

- Open "Activity Monitor"
- Find the process: mDNSResponder
- Double click > Quit > Force Quit that process (it will restart immediately)

2) Afterwards on MAC & WIN:

Re-start both DAW/SERVER machines (resetting Bonjour) to see if your instances show up again. What would also help to know: Does the issue come back at a certain point?

 

Best regards,
Andreas

Technical Support - Vienna Symphonic Library
Posted on Tue, May 16 2023 15:01
by Stig Christensen
Joined on Fri, Mar 18 2005, Denmark, Posts 196

Hi

I have tested your suggestion. My Mac Pro server is showing but not the PC server.
Now the PC server doesn't show up even if I un tick/tick the option in the preferences.

Musicmind (Mind the Music!)
Mac Studio Max 64Gb, PC Slave 64gb, Mac Pro 12 48Gb, MacBookPro, Apollo interface, Universal Audio, Waves 9, NI Komplete 9, VSL, BFD3, Superior, Arturia, Sound Toys, Euphonix MC Mix, Neumann mics, DynAudio, Yamaha + Adam monitors AND Steinway Concert Grand A ;-)
Posted on Fri, May 19 2023 00:46
by Auggybendoggy
Joined on Wed, Oct 02 2019, Posts 37

This is happening to me with 2 Windows machines - host and server.  Both W11.

Posted on Fri, May 19 2023 15:02
by Bill
Joined on Fri, Sep 23 2005, Berkshires, MA, Posts 1269

Same here. Server is Win 10, DAW is Win 11

Dorico, Finale, Sibelius, Notion, Overture, Cubase, StaffPad
Win11 x64, 64GB RAM; Focusrite Scarlett 18i20
Kontakt, Bunch of VSL, VIP, VEP, EWQL Orch, Choir and Pianos
August Forster 190
Posted on Sat, May 20 2023 19:35
by Auggybendoggy
Joined on Wed, Oct 02 2019, Posts 37

So I send a msg to VSL hoping they'll read through this thread and get back to us.

Auggy

Posted on Sat, May 20 2023 23:31
by Bill
Joined on Fri, Sep 23 2005, Berkshires, MA, Posts 1269

Andreas is already in the thread. He's with VSL

Dorico, Finale, Sibelius, Notion, Overture, Cubase, StaffPad
Win11 x64, 64GB RAM; Focusrite Scarlett 18i20
Kontakt, Bunch of VSL, VIP, VEP, EWQL Orch, Choir and Pianos
August Forster 190
Posted on Mon, May 22 2023 02:01
by Auggybendoggy
Joined on Wed, Oct 02 2019, Posts 37

Ah, I didn't know that.  Thanks for that info Bill.

Andreas, it's not just a PC+Mac issue.  I think it's any combo.

As stated above the only solutions are to uncheck the "advertise on local network" or restart EP7 and reload the project.

The first being the easier solution.

Please let the team know this is going on.

G

Posted on Wed, May 24 2023 19:13
by mamaki
Joined on Sat, Aug 20 2022, Posts 1

Originally Posted by: Stig Christensen Go to Quoted Post

Hi

This is constant bugging me. I have a PC server with a heavy set-up. When I launch the VEPro plug-in in any of my DAWs (DP11, Cubase Logic or S1) none are showing up. Then I can go to my PC uncheck/check the "Advertise on local network" and for some time I can see the instances again. Next time the whole mess starts again.

What can be done?

I guess my problem is similar. Since a few weeks (maybe the last update?) when using VEPro the instances on the plugin disappear after some time though the server is running normally and shows all instances (server and DAW is on the same device). The only way to make it reappear is to shut down the server completely and to start it again. This takes a lot of time and is quite annoying. It's definitely not with the DAW since I changed it two weeks ago and I have the problem with both. I am using Windows 10 and Cubase 12 pro. Is this a general bug? Before it worked without problems. What could I do?

Tags: VEPRO7
Posted on Wed, May 31 2023 13:27
by Svein Kåre Takle
Joined on Fri, Jan 14 2022, Bergen, Norway, Posts 1

I have the same problem today when I relaunched the machines and the server. Yesterday when I was testing the server it worked smoothly. But today it dosent work. When I connect my ethernet cable and open Logic with a Vepro plugin it displays the correct IP adress and name of the slave followed by «new» as an indicator that the server software is running and ready to go. 
The connection works as it should, because when I close the server it disappears from the plugin while it reappears when I open the server again. When I click on the + button to open an empty instance, the plugin reacts by refreshing the information, but no matter what I do it still refuses to display the corresponding information. 
When I push connect I get a message saying it failed to connect without any reason why. 
Again, when I tried it yesterday it worked fine, but now it won’t work, and so far I’ve tried restarting everything, checking for updates, reinstalling software, reconnecting the ethernet cables, creating new IP adresses etc. 

What to do? 

Posted on Thu, Jun 01 2023 16:45
by Andreas8420
Joined on Mon, Dec 02 2019, Vienna, Posts 259

For those of you still having issues, please connect to your instances directly by typing in the IP of the networked computer and the instance name.

(For single computer setups the IP is 127.0.0.1)

Kind regards,
Andreas

Technical Support - Vienna Symphonic Library
Posted on Thu, Jun 01 2023 18:32
by meister eder
Joined on Fri, May 30 2014, Posts 17

Hi everybody,

just for information: I have the same issue on a Windows 10 Version 22H2 fully patched computer with Vienna Ensemble Pro 7.2.1526 and Cubase 12.0.52. Only one machine.

Connecting to 127.0.0.1 and the instance name works as workaround - thanks for the heads up

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