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Posted on Wed, Sep 13 2023 23:39
by Headlands
Joined on Thu, Jan 07 2016, Posts 10

As the title says -- yesterday and today all of my Kontakt 6 and Kontakt 7 instances in VEP Server show up in red and don't load. I tried re-installing VEP and both Kontakts, which didn't help. They work fine in Cubase and Reaper. And if I open up a new Kontakt 6 or 7 in VEP it works fine, it's just for existing instances.

Any idea how to fix this? I have deadlines this week and need to be running. I'm on latest versions of VEP and Mac Ventura (this problem happened long after the latest Ventura update).

Posted on Thu, Sep 14 2023 09:14
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13905

Hi Headlands, 

Did you try to "Reset and Rescan" all plug-ins in your VE Pro Preferences => Plug-ins?

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Sep 14 2023 22:09
by Headlands
Joined on Thu, Jan 07 2016, Posts 10

Hi Paul. I did try that, yes, unfortunately it didn't fix the issue. 

Posted on Sat, Sep 16 2023 03:28
by mgraham
Joined on Fri, Nov 10 2017, Posts 2

This is happening to me too.  As soon as I updated to 7.3.3388, VEP can no longer find Komplete Kontrol VST.

It seems to be able to find Komplete Kontrol AU, but not Komplete Kontrol VST.

I have deleted the cache, and pressed Reset and Rescan All (several times).  

I would like to switch these channels to Komplete Kontrol AU, but I don't know what preset is loaded.  Is there any way of finding out?

Posted on Sat, Sep 16 2023 15:21
by Andreas8420
Joined on Mon, Dec 02 2019, Vienna, Posts 356

Hi!

Just a quick question: Does rolling back to the previous VE Pro build bring back the functionality of the mentioned plugins?

(There is the "Show Archive" option when clicking on Vienna Ensemble Pro inside Vienna Assistant)

 

Best,
Andreas

Technical Support - Vienna Symphonic Library
Posted on Sun, Sep 17 2023 02:38
by mgraham
Joined on Fri, Nov 10 2017, Posts 2

 

I realized that the last version I had did not support Apple Silicon.  I suspect some of my plugins also do not support Apple Silicon.  I started "Vienna Ensemble Pro Server (Rosetta)" and my old project loaded properly, including Komplete Kontrol VST.

 

Originally Posted by: Andreas8420 Go to Quoted Post

Just a quick question: Does rolling back to the previous VE Pro build bring back the functionality of the mentioned plugins?

(There is the "Show Archive" option when clicking on Vienna Ensemble Pro inside Vienna Assistant)

Thanks, Andreas!  I wanted to try rolling back to the previous version, but since I didn't back up my install first, I didn't know I could use Vienna Assistant to roll back!  It turns out I don't need to do this now, but it is great to know I can do this in the future!

 

Michael

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