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1.Syncron Pianos crashing constantly 12/2/2020 10:14:41 PM

Hey Paul,

Thanks for getting back to me, the ticket number is 391198.

Cheers,

Regis

2.Syncron Pianos crashing constantly 11/27/2020 4:56:12 PM

Hey there,

Any updates on this? It's been almost 2 weeks that I haven't been able to use this very expensive product, and I haven't heard anything from support.

Thanks,

-Regis

3.Syncron Pianos crashing constantly 11/17/2020 10:32:27 PM

Hi Paul,

Thanks, I updated everything but it still crashes after playing a few notes. 

Where can I find the crash report? The error popup doesn't give me an option to view the logs.

Thanks,

-Regis

4.Syncron Pianos crashing constantly 11/16/2020 8:52:21 AM

Hi there,

I am unable to use Vienna Synchron Pianos, as it crashes after I play a few notes, every time I open the app. It only seems to happen after sending it midi messages. Not sure what changed, as it used to work perfectly on my computer. I may have updated the OS... not sure. I'm on macOS 10.15.7, mid 2012 macbook pro. I'm running the Bosendorfer Imperial.

I have the latest version, v1518.

Thanks,

-Regis

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