Hi Paul,

If you are experiencing issues with the withdrawn builds, we highly recommend you uninstall & reinstall the software via the Vienna Assistant. That will restore the previous version.

Best,
Andreas

Hi Gunnar,

The VST2 plugin can not handle multiple MIDI ports. And latency compensation also works better with the VST3 plugin of VE Pro.

Best Regards,
Andreas

Hi NG33,

Timbre Adjust was introduced with our Synchron Brass library - but the feature can be used with all our Synchron Player libraries to achieve the same effect (change of dynamics without a change of timbre).

Best regards,
Andreas

Hi Algae

Originally Posted by: Algae502002

Do your manuals specifically address this issue

Hi Mark,

This behavior was fixed with the Synchron Pianos Player v1.2.102 Update (Change Log) - but a handful of users reported the player would no longer start after the update. Hence, we decided to withdraw this version for the time being. Feel free to install the update (v1.2.102) with the installers below. If you want to roll back to the live build (v1.2.85) again, right-click the software in the Vienna Assistant and select "Reinstall".

Best regards,
Andreas

macOS: SY Pianos v1.2.102
Windows: SY Pianos v1.2.102

Hi Rubens,

Currently, there are no such plans. You only could build your SoundVariations mapping by hand (and use the VI Pro VST3 plugin).

Best,
Andreas

Hi!

The compatibility patches come in the form of a library update. After installing the update, you should find five new files in the library folder "Synchron Strings Pro - iLOK". Do you see those "..._Update01.syvolume" files inside the folder?

Best regards,
Andreas

Hi,

No misunderstanding there - the more notes you play, the more "virtual musicians" you hear. If you use ensemble patches, they work a bit like a synth. Of course, background knowledge about orchestration & instrumentation helps to write orchestra music when working with individual instruments and instrument sections.

Best,
Andreas

Hi wildro,

When working with ensemble patches, the number of voices increases with the number of notes you play simultaneously. That is also true for a single instrument with a polyphonic articulation, e.g. a staccato patch on a flute.

1 note = 1 musician, 2 note = 2 musicians.

The different ranges for an ALL STRINGS patch are distributed over the keyboard in a way, that gives a reasonably homogenous sound regardless of pitch.

Best,
Andreas

Hi Matthias,

Could you please do a quick check? What happens if you install the latest eLicenser software, again and also plug in your ViennaKey? Do you still get the error message? In that case, please send an email to .

Best,
Andreas

Hi!

There is no shortcut, but you can use the tab key to continue renaming with the next track.

Kind regards,
Andreas

Hello everyone,

We are investigating these issues, but unfortunately, we cannot reproduce them on our side on any of our configurations. It would be great if everyone experiencing the issue could get in touch with us via and send in the following:

- what OS (and version) is used to run VE Pro (host & networked machines)
- what DAW is used, and which version
- what plugin format for the VE Pro plugin is used
- if the issue is reproducible with a fresh new project
- as well as sending in an affected project file.

Thank you!

Best regards,
Andreas

Hello Mike,

Sorry to hear that you are negatively affected by the last update. We are currently investigating - but in the meanwhile, the rollback feature (via the right-click context menu) will allow you to get back quickly to the previous VE Pro version.

=> Software Rollback - Context Menu

Best,
Andreas

Hi Pixelpoet1985,

These values are part of the balancing and should not be changed. Volume changes are best programmed via Velocity/Velocity Crossfade/Expression.

Best regards,
Andreas 

Hi David,

The plugin opening the Vienna Assistant is not intended. This was fixed some time ago.

=> v1.2.174 - August 30th, 2022

Best,
Andreas

Hi Frank,

When saving your host project with VE Pro being connected, both the IP address & the instance name are saved within the project to allow VE Pro to correctly re-connect to existing instances next time. If these details change, VE Pro will not be able to reconnect.

That's why working with static IPs is essential to set the same IP again should you change your networked computer setup. You will have to manually reconnect instances and save the project with the new IP - or set the same IP you used before.

Best regards,
Andreas

Hi!

Could you please let us know if the problem persists when using the same VE Pro version on both machines?

Kind regards,
Andreas

Hi!

Updating the VE Pro software on your networked computer does not automatically update your VE Pro software on your host machine. The VE Pro plugin is not "coming from the other computer" - if that makes sense. Please always use the same version on all your VE Pro machines.

Best regards,
Andreas

Hello everyone,

We are investigating these issues, but unfortunately, we cannot reproduce them on our side on any of our configurations. It would be great if everyone experiencing the issue could get in touch with us via  and send in the following:

- what OS (and version) is used to run VE Pro (host & networked machines)
- what DAW is used, and which version
- what plugin format for the VE Pro plugin is used
- if the issue is reproducible with a fresh new project
- as well as sending in an affected project file.

Thank you!

Workaround: You can roll back to v7.1.1406 via the Vienna Assistant (right-click on a product or use the context menu buttons).

Best regards,
Andreas

Hi!

Please get in touch with us via .

Kind regards,
Andreas

Hi Jim,

Please set the correct root note as documented in the PDF manual included with the Expression Map downloads.

Best regards,
Andreas

Hello plurye,

You can switch to a different Impulse Response in the MIX tab. I added a screenshot for you.

Best,
Andreas

Have a look here!

Hi!

Here is a screenshot how that looks (SY Player channel).

Best,
Andreas

Hi!

Check out our latest special video to learn more about the introduction of those new compatibility presets and stay tuned for more in-depth tutorials!

Best,
Andreas