Vienna Symphonic LibraryCompany Logo
  • Products
    Synchron
    • Synchron Series
    • Synchron Pianos
    • Big Bang Orchestra
    Starter
    • HELLO Free Instruments 🔥
    • Synchron Prime Edition
    • Special Editions
    • Smart Series
    Software
    • Vienna Ensemble Pro
    • Vienna MIR Pro 3D
    • Vienna Suite Pro
    • more...
    VI Series & More
    • VI Series
    • Freebies
    • Vienna Voucher
  • News
  • Music
  • Forum
  • Academy
    Instrumentology
    • Strings
    • Brass
    • Woodwinds
    • Percussion
    • more...
    Discover Strings
    • Violin
    • Cello
    • Double Bass
    • Harp
    • more...
    Discover Brass
    • Trumpet in C
    • Horn in F
    • Tenor Trombone
    • Bass Tuba
    • more...
    Discover Woodwinds
    • Concert Flute
    • Oboe
    • Clarinet in Bb
    • Bassoon
    • more...
  • Support
    Software Manuals
    • Vienna Assistant
    • Vienna Ensemble Pro 7
    • Synchron Player
    • Synchron Piano Player
    • more...
    Instrument Manuals
    • Big Bang Orchestra
    • Synchron Collection
    • Special Editions
    • Changelogs
    • more...
    Tutorials & FAQs
    • Installation iLok
    • iLok Video Overview
    • Sibelius Integration
    • FAQs
    • more...
    Company
    • About Us
    • Team
    • Press Area
    • Contact
    • Send a Message...
  • en|de
  • Toggle Light/DarkMyVSLMyProfile
    Login
Welcome Guest! To enable all features please Login or Register.
  • Forum
  • Active Threads
  • Search
  • Help
  • Login
  • Register

Notification

Icon
Error

OK


> FORUMS > Search
Search
Search for
Posted by
Forum
3 Pages123>
Go to Page...
1.VST3 Error in Bitwig 4, Windows 11 Pro 6/27/2022 9:14:52 AM

Hi JBlongz,

Just checked - no issues here on Windows 11 with Bitwig 4.2.5 with VE Pro VST3, at all. Could you please add the photo of the error message as a screenshot to your posting here via Edit. Thank you.

Kind regards,
Andreas

2.Synchron Player & Studio One issues 4/4/2022 8:20:33 AM

Hi Ravez,

The very idea of SoundVariations is that there is a direct link between the Synchron Player instruments and Studio One. Whenever you make a change to your instrument (like changing a key switch or adding/moving/editing articulations), they are automatically and instantly reflected in the SoundVariations mapping.

Only VST3 does support SoundVariations. If you want to use your own key switches, that's fine - but you can not change the activation sequences. Directly from the PreSonus SoundVarations online manual:

Note that any instrument using Dynamic Mapping, including Studio One’s own instruments like Presence XT, has its activation sequences mapped and locked to the instrument. You cannot change these Activation Sequences, but you can trigger them from Key Switches.

Our VST3 plugins use "Dynamic Mapping" - the very idea of SoundVariations. It's not a bug - it's intended behavior.

Kind regards,
Andreas

3.Problem with VEP7 ilok (pre-ilok server projects not working) 3/28/2022 3:27:52 PM

Hello!

Thank you for your reports. There is a known issue where using the integrated Vienna Suite Pro - Equalizer Pro FX plugin can cause signal problems when the 1st or 8th band is activated. Deactivating those should instantly restore functionality. We are sorry for the inconvenience. We are going to look into this issue.

Best regards,
Andreas Rautner

4.VEP7 crashed again on SAVE AS … 1/31/2022 11:20:36 AM

Here the previous 7.0.1113 build from Nov, 2021:

Win: http://beta.vsl.co.at/user/ViennaEnsemblePro-WIN-7.0.1113.exe
macOS: http://beta.vsl.co.at/user/ViennaEnsemblePro-macOS-7.0.1113.zip

5.Purging Samples 9/2/2021 1:24:43 PM

Hi Ravez,

Yes, exactly! This feature does prevent the cells from being active, and therefore no samples are being loaded into the RAM until one double click the cells to enable them.

Best regards,
Andreas

6.Algorithmic reverb in Synchron Player vs. the master bus 9/2/2021 1:19:32 PM

Hi Paolo,

I would not disable them at all. Like with real recordings, where one would most likely add multiple layers of reverb during the entire process until the finished mix, that same concept applies to your samples. But, again, I would leave them enabled inside the Synchron Player as these have been fine-tuned for each single Mixer Preset you can load. Regardless, how much additional mixing and mastering is done on top of that has to be determined by the composer/mixing engineer on a case-to-case basis. But feel free to experiment.

Best regards,
Andreas

7.[NEW] SYNCHRON-ized Single Woodwind Packs - More Woodwind! 9/2/2021 10:00:25 AM

Hello,

Originally Posted by: Seventh Sam Go to Quoted Post

A question about these SYN-zed releases:

Guy Bacos' demo of them shows a lot of use of the new Timbre Adjust feature.  Has Timbe Adjust been specifically engineered to work with these libraries (like it was for Synchron Brass)?  If they have, has it also been implemented into the original SYN-zed Woodwinds?

Timbre Adjust can be used with all your libraries as an additional level of control. Feel free to add the corresponding fader via the "+" icon under "PERFORM" or "CONTROL" - but make sure the Vienna Synchron Player is up to date! 

Originally Posted by: plowman Go to Quoted Post

Is there a detailed list of this second expansion pack's articulations (September 2021). The overview I'm seeing refers to the first expansion pack (with the pure legatos). 



Yes, the list on the product page will be updated soon! You can also find detailed info in the manual here:

SYNCHRON-ized Woodwinds (Dynamics)

Best regards,
Andreas

8.Easy switch between projects in Reaper ? 8/10/2021 10:27:15 PM

Hello Michael,

It's not possible to connect to instances from multiple projects - by design.

Best regards,
Andreas

9.Studio One 5 : The sustain controller appear as ctrl1-65... 7/26/2021 11:16:21 AM

Hello everyone!

We looked into this issue now and unfortunately, we found a few shortcomings and bugs in how Studio One handles CC vs Parameters in Studio One. We are in contact with the developers, but it's possible that we might at least implement a fix about the "n+1" issue for upcoming VST3 plugin updates throughout or software.

All assignable (changeable) parameters can be selected directly (see screenshot attached). For your pedal information, you will have to work with the "Ctrl X-X"+1 parameters, for now.

Best Regards,
Andreas Rautner

10.Great Rieger Organ mixer panning issue? 6/28/2021 5:36:31 PM

Thank you, Angelus! I passed your finding on to our developer team! :-)

Best,
Andreas

11.Great Rieger Organ mixer panning issue? 6/28/2021 9:31:45 AM

Hi Angelus,

The installer works here as intended if I rerun it on my Win 10 computer. I can go back and forth between all steps, and I can choose the plugin formats. Possibly this is caused by using an outdated Windows version (Win 7). Since Microsoft dropped all Windows 7 support 1 1/2 years ago, we can not develop or test software for Windows 7 at this point anymore - leave alone optimize it. Please contact us via email at . Thank you!

Best regards,
Andreas

12.Great Rieger Organ mixer panning issue? 6/27/2021 1:39:49 PM

Hello Angelus,

Thank you for your follow-up! I can confirm the same behavior on my Windows 10 machine - I will forward this info to our developer team.

EDIT: This seems to only happen with the VST3 plugin. Please try the VST2 plugin and let us know if panning works as intended, there.

Best regards,
Andreas

13.Inserting Key Switches in Dorico 6/17/2021 8:22:55 AM

Hello CB3,

If you do not want to write actual key switch notes into your score (not recommended due to conflict potential), I suggest you extend the existing expression map with what you need and trigger that via a custom articulation. Velocity X-Fade is tied to a CC value inside the SY Player. To write custom Vel FX data, go into the PLAY view. You find more information in our optimization section of the VSL for Dorico guide:

https://www.vsl.info/en/tutorials/guides/dorico-integration/quickguide#optimization

Best regards,
Andreas

14.Anyone able to help with Smart Orchestra? 6/7/2021 12:11:13 PM

And as a quick follow-up: To me, it sounds like you are not using an ASIO driver but the Windows Audio or DirectSound version. I added a screenshot for you. If that does not solve the issue, please proceed via the existing support ticket.

Best regards,
Andreas Rautner

15.Anyone able to help with Smart Orchestra? 6/7/2021 12:05:22 PM

Dear Eugene,

I replied to your existing case with a detailed and long email for further troubleshooting - a bit more than a week ago. Unfortunately, you never followed up on that either. This was in email ticket #345088. If the problems persist, please be so kind as to reply to the existing case or open a new ticket with an email to (+ mentioning the existing ticked number to pick up things from the most recent point).

Best regards,
Andreas Rautner

16.Disable synchron library pedal 4/30/2021 11:45:52 AM

Hello Thomas,

Thank you for the screenshot. When you hover over the "Matrix CC" field inside the VI Player you will find a tool tip popping up explaining what this feature does:

Control Change number reserved for Matrix switching

That does not mean that the pedal signal is disabled. It just means that your CC 64 is triggering a different feature.

Since the Matrix concept from the VI Player was replaced with the Dimension Trees inside Vienna Synchron Player, you won't find such a "Matrix CC" option there, sorry.

Best regards,
Andreas

17.Synchron Mixer Preset Questions 4/30/2021 11:30:13 AM

Hi Plowman,

You can find the Vienna Synchron Player preference files here:

macOS:
User library >Preferences\at.co.vsl.Vienna Synchron Player.plist

Windows: 
%appdata% > VSL\Vienna Synchron player.ini

Best regards,
Andreas

18.Smart Orchestra loads much slower on my laptop vs my desktop 4/27/2021 8:58:18 AM

Hello Yannick82,

You can run a detailed disk speed check with CrystalDiskMark / AmorphousDiskMark - and also, please turn off any antivirus software. Some antivirus software may be trying to scan everything read by the Vienna Synchron Player. And in that case, that 3rd party AV would be the most likely culprit here.

Best regards,
Andreas

19.Basic routing question, from Reaper to Ensemble 6 4/26/2021 5:46:23 PM

Hello Clayking,

You might find this written guide helpful:

https://www.vsl.co.at/community/posts/t52638-How-to-get-VE-Pro7-to-route-properly-with-REAPER--Set-up-more-than-16-MIDI-channels-per-instance

It's for VE Pro - but the same, general principles apply.

Best regards,
Andreas

PS: You might want to edit your first post to remove the unnecessary space after your message. 

20.VEPro 7 and PLAY libraries 4/19/2021 11:45:07 AM

Hello workstation15,

Steve was already so kind as to answer the bulk of this question. In short: On Windows, the user makes the decision where a VST2 plugin is installed. I would check the folders here:

C:\Program Files

Possibly "VSTplugins" or an "EastWest" or "Steinberg" subfolder. But you could always rerun the EastWest Play installer and pay extra attention to the folder choice during the installtion, this time.

Best regards,
Andreas

21.Vep7 Network problem 4/19/2021 11:39:28 AM

Hello Benenemy,

Judging from your screenshots, I would say you are not using a Gigabit Ethernet network. Please make sure that your Wi-Fi is disabled (to avoid going over Wi-Fi by accident) and that you are using fast CAT6+ ethernet cables.

Best regards,
Andreas

22.Morricone's Deborah's Theme with SYzd Dimension Strings 4/19/2021 11:33:36 AM

Hi Paolo,

Great effort programming this for Dorico! As the voicing and the harmonics of this incredibly Morricone composition are the heart and soul of this piece, I would try to address the dynamics & the team in much more detail. Utilizing Dorico's dynamic & tempo markers is a good start, but going into a lot more fine-tuning is what would bring this rendition to life - you know ... to let the music breath and flow naturally. 

Best regards,
Andreas

23.CPU usage problem/Clipping sounds for Vienna Synchron Steinway D-274 4/19/2021 11:20:26 AM

Hi,

I also answer your email about this - but I wanted to post the answer here as well. I hope this helps!

My best guess is that your friend has a CPU with faster single-core performance than your CPU, which is expected with a CPU with fewer cores (which run on higher base clock speed). You could either deactivate some mic positions or use a larger buffer size for your ASIO driver. Voice processing is always a single-core task.

Another very effective workaround would be to load the Synchron Pianos Player multiple times with the same piano preset. And then, you split/load the individual mic positions on individual player instances. That way, your CPU can play to its strength (multiple cores). We are working on an option to make the Synchron Pianos player utilizing all available cores when it comes to voice processing (like a switch the user can choose to activate or deactivate). But that's a very tricky thing to do. Please give that workaround a try and let me know how that improves performance on your system.

Best Regards,
Andreas

24.Smart Orchestra loads much slower on my laptop vs my desktop 4/19/2021 11:09:43 AM

Hello Yannick82,

Is it possible that your external SSD is formated with an exFAT file system? That would slow down performance tremendously.

https://www.vsl.info/en/tutorials/faqs/technical#hard-drive-format

Best regards,
Andreas

25.Disable synchron library pedal 4/19/2021 11:06:07 AM

Hi Thomas,

Could you please let me know which option exactly you are referring to inside the VI Player with "In the old VI library I can disable the sustain pedals on cc64" - just so that we are on the same page here.

Best regards,
Andreas

3 Pages123>
Go to Page...

Loading...

Icon
Loading Search Results...

  • Forums
  • Search
  • Latest Posts
  • Terms of Service
  • Terms of License
  • Privacy Policy
© 2002 - 2022 Vienna Symphonic Library GmbH. All Rights Reserved.
This website uses cookies to enable you to place orders and to give you the best browsing experience possible.
By continuing to browse you are agreeing to our use of cookies. Full details can be found here.