Upgraded to PT11HD and having problems getting vsts to load in the 32 bit VEP server- specifically Waves Mercury.  When I try and insert a Waves plugin it says, "Incompatible channel configuration:  Stereo to Stereo".  All of my other vst's are working fine.  Any help is appreciated. 

Thanks!

 Jay I certainly didn't mean to be insulting, just being extra specific since after reinstall, I loaded my template and I played with it for 30 minutes jumping around patches and thought "IT WORKS!" It wasn't until a few hours later when I tried to lay down some tracks and realized I was still in trouble.  Helen from East West has replied to the thread in EW support so extra thanks for "rattling their cages"  =)

Yep the VSL people have been very helpful- at least 4 different people have contacted me trying to help.  I can't believe East West just completely ignores support requests.  Going on 3 weeks since the support request was filed and nobody at East West has even contacted me to attempt to help.  I keep bumping my thread in their support forum and even found more people with the same exact problem.  I don't have MSE installed (I reinstalled Windows) and staying offline does not avoid a crash here.

Also Jay, if you read my most recent posts, you'll see that merely opening the template is not enough.  You need to record and playback at least 4-6 tracks of midi playing along with audio.  Since I reinstalled my entire system, the crash always happens right after stopping playback.  If I never record midi, it won't crash.  As soon as MIDI is there with my template loaded, it will eventually crash within minutes.

Still no help yet from East West- coming up on 3 weeks since I requested support.  I did reinstall my entire system twice- once with only the newest versions of Play and VEP and had exact same symptoms- hard system crashes and can't open my main template. 

Second reinstall I used old versions of Play 3.0.1 and VEP 5.0.1037 and I'm able to open my main template and play with it.  The problems happen once MIDI is recorded.  Eventually during stop/playback VEP crashes (Pro Tools stays open) and I get the same error message:

Normal
0


false
false
false







MicrosoftInternetExplorer4

 Great, now if I can just get them to contact me...

Thanks Jay, I just want them to check out the error message and see if they can figure out what is happening.

 I'm 100% sure it's not corrupt.   If I DON'T load VEP server, the pro tools session opens up (without vep of course).  If I DO open VEP server I can load all my samples into it.  The problem is when I load the server, then launch the PT session- it crashes while trying to "connect".

More proof that the template is not corrupt:  If I try to rebuild it from scratch, I get the same crash right when I've loaded 40-50 patches.

Jay, have you spoken to anyone else at East West about it?  I have gone the "official" support route and received the auto-generated reply, but that was Tuesday and still nobody has contacted me.  Case number:  29868

 Still not solved.  Any help is appreciated.  Haven't heard anything from East West either...

Tried to setup a new template differently (without using Play's multi-outputs) and got this error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Vienna Ensemble Pro x64.exe
Application Version: 5.1.0.11849
Application Timestamp: 50a853d8
Fault Module Name: Vienna Ensemble Pro x64.exe
Fault Module Version: 5.1.0.11849
Fault Module Timestamp: 50a853d8
Exception Code: c0000005
Exception Offset: 00000000004d0b39
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 35df
Additional Information 2: 35dfe1efe86af831f42d67ed176193e4
Additional Information 3: c3ba Additional Information 4: c3bab3e1664e31469533585def44275b

Not sure what's happening here. I've had a good year of rock solid performance now VEP keeps crashing. I tried the newest update and still crashes like crazy. Also tried reinstalling VEP, Play, and Pro Tools 9. Still crashing.

Here are the crash details:
Problem Event Name: BEX64
Application Name: Vienna Ensemble Pro x64.exe
Application Version: 5.0.0.10370
Application Timestamp: 4f73aaaf
Fault Module Name: play_VST_x64.dll
Fault Module Version: 3.0.30.0
Fault Module Timestamp: 4ed818ff
Exception Offset: 00000000001d683f
Exception Code: c000000d
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: abb2
Additional Information 2: abb23192a1acf8bab854607d477229e8
Additional Information 3: 1411
Additional Information 4: 141113eee0cbfe0d7a6455549ce83959

I'm doing an arranging gig and I'm dead in the water. Any help is appreciated.