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1.CHANGE IN VSL'S DIRECTION ? 9/5/2018 8:41:37 AM

Originally Posted by: Simon Ravn Go to Quoted Post

Originally Posted by: fahl5 Go to Quoted Post

Originally Posted by: ZWaves Go to Quoted Post

Today, Spitfire Audio anounced their 'new' direction (which has been crafted for the last two years now...)

Spitfire Studio Strings!

Their poster reads as follows:

"An incredibly versatile pro-end dry stage sample library - giving you total control."

I just found that First Recording  a user made with the new SSS  (and VSL Winds to me the most convincing part in this piece). I do not want to imagine how sharp the "synth" complains must have been if he posted something like that here ;-)

You're reaching, Fail. There has been a ton of negative response (also people calling it synthy) regarding the new Spitfire strings library, including from me. People are not biased against VSL at VI Control's forum. VI is an independent forum, that's the difference. Here the userbase is largely biased towards VSL. And this is VSL's own forum, so why wouldn't they be? If Spitfire had a forum, I am sure it would be mainly SF fans that posted there.

 

Indeed.

I have been very critical of Synchron Strings, but also think Spitfire's new studio strings is a dud as well. You only have to listen to the demos and read the feedback from people to recognise that.

I actually found most of the demos for Spitfire Studio Strings quite hard to listen to.

Not sure what is happening with this companies, but they seem to be going backwards in terms of realism and sound.

2.How to improve Synchron Strings I? 8/15/2018 10:57:37 PM

Originally Posted by: JimmyHellfire Go to Quoted Post

Well, I think sometimes things just don't really pan out. That's life.

I had high hopes for this library and was one of those who pre-ordered. The thing is that I usually never pre-order stuff and never have. The only exception to this rule was SyS, because based on previous experiences, VSL was the one company I kind of trusted blindly - turns out that one time exception came back to bite me like a mofo. It's my fault, and it's not the end of the world. but there you go.

Tbh, what stings more is not the fact that I find the library not worthy of using, but exactly that in some ways, what happened here kind of feels like a breach of trust. I always associated VSL with meticulous quality, a no-nonsense, no-shortcuts approach, innovation. I feel that SyS betrays those expectations.

So much about the library seems fibbed, band-aid, makeshift, cheapened out. The omission of standard articulations, the fake patches, the tacked-on transitions ... actually I even feel there was even some blatant false advertising. For example: the articulation list always stated "marcato", whereas there is literally no marcato in this library. Not even a "fake" stacked patch, like the sfz. The only "marcato" thing in SyS is a dimension preset where a long note is being stacked with a short one - something you could do yourself any time.

This is just completely the opposite of what I've come to expect from VSL. Their products always reflected that they were willing to go the extra mile - this one on the other hand makes it obvious that they were trying to cut corners and skimp their way around as many things as possible.

Or maybe they just made a bunch of wrong decisions. I'm sure they worked like crazy on this thing. But to me it seems that the effort was spent in the wrong areas. For example, I believe much was expected to come out of the many dynamic layers, which to me totally backfired, because the benefit is almost inaudible/nonexistent. It only makes the patches even more fiddly and difficult to use and blew up the library to an absurd size, whereas those gigs would have been way wiser spent on more articulations and more variants of true recorded dynamic performances.

Not sure the many mic positions are really needed either. 3-5, each with a clear purpose and distinct sound, would have been enough.

I believe that it would probably be better to record legato samples as a whole - without transition samples crossfading into standard sustains. I'm not an expert on this, but it seems that some other developers took this approach and it sounds way more real.

The tone is kind of brittle and overly sharp with some odd biting resonance you can't really get rid of. The basses are great and the violas are really nice too, but the celli do have this problem and the violins are just incredibly weird - screechy, but flat, lifeless ... can't even describe it.

I also feel that nobody needs two different vibrato intensities you can't even crossfade through coming from novib, when even the strong vibrato actually hardly produces any emotive vibrato. I'm sure that most people would end up not using the normal vibrato at all, while still struggling with getting some kind of passionate movement out of the lyrical one.

I've been trying to mock up some stuff originally done with other libraries and it just doesn't come out right. To me it just doesn't work. The violins are the weirdest. The tone is odd, the legato hurts inside and the results just don't really sound musical. Fiddling with it is hard work, but you end up just having to admit: the other version you already had just sounds more beautiful and real.

I can already see the buffoon comments stating that it's my fault because apparently I was too stupid to "master" this woe-ridden product or didn't have the necessary rigor, but even if that were true: why should I? It's just not worth it. What's the point, when there's already stuff available that produces better results with less painstaking effort?

There's parts of the library that are great soundwise, but ultimately, there's just to many problems. I gave up on it and finally deleted it from my drive. I don't really think that things could be improved here. It would be so much of an overhaul, they could almost just as well make a new library. It's a shame. I'd sell it, but honestly, I'm not sure who's supposed to buy this thing off of me.

The whole "synchron-ized chamber strings" thing also kind of strikes me as a band-aid solution and a cash-in with leftovers, and I'm not sure that's a philosophy I'm willing to support. I just hope that VSL carefully reassesses when it comes to the rest of the Synchron line. I do really like the percussion. Maybe things can turn out different for winds and brass.

I'm not trying to bash anyone either. Sometimes you put a lot into something and it just doesn't work out, and that's tough to deal with. I think it's a shame that VSL is facing all this backlash, as I'm sure they were incredibly busy and hard at work making this library.

I don't know what went wrong. Perhaps the concept sounded great on paper but didn't fly in practice. Perhaps cost-cutting measures because the stage cost them tons of money. Or maybe the library actually is exactly what they wanted and believed in, but turns out that the expectations of the users were misjudged and the market isn't embracing it at all. I really do wish them all the best with the next product and that they successfully bounce back from this setback.

 

Very well said.

What i find the most perplexing is VSL's reluctance to admit they got it wrong. This library has been met with almost universal criticism yet they seem to think that silence and doing nothing is the best way to go about it?

The library is a failure, and was, like you said, pretty much falsely advertised.

I can't see them selling many copies of this now so unless they made a decent amount from us mugs who pre ordered it based on false promises of this being the next generation in string libraries , so what is the point in it?

It also undermines their entire Synchron orchestra range in its current state, which will only serve to hurt sales for the rest of the instruments when released.

Would VSL care to comment on all this and do they have any plans on re-working or re-recording the library?

3.SYNCHRON PLAYER for Synchron Strings is available! 6/27/2018 10:35:32 AM

Originally Posted by: Paul Go to Quoted Post

Hi, 

the voice limit is per instance. The more mics you want to use, the more voices will stream, and of course Velocity XFade multuplies the number (which is also why the Velocity Range options are very handy). 

Best,
Paul

 

Ok, thats good. Thanks. Just wasnt sure as it appears to show the voice count for all instances at the bottom.

4.SYNCHRON PLAYER for Synchron Strings is available! 6/27/2018 7:51:27 AM

Is the max voice count of 1024 PER instance or is that the maximum acorss all instances?

Difficult to tell as the player shows ram usage and voice count combined acorss all instances at the bar along the bottom.

If it is only 1024 combined, surely that is nowhere near enough? I am just checking as i had it only at 256 (default) which would mean it dropped a note if playing a chord of more than 3 notes, just using sustains with VB xfade!

5.Synchron Strings 1 Your Level of Satisfaction ? 6/24/2018 11:46:42 AM

Originally Posted by: fahl5 Go to Quoted Post

Originally Posted by: Eptesicus Go to Quoted Post

Why do you think so many people who own the library are disappointed/complaining if the library doesn’t have some fundamental flaws?

To be realistic one should better start, from what a product can be. If you know any better product - go for it no problem. If you have any concrete suggestions for improvements let us know but just complaining "buhuhu it is not ideal enough for me" tires me really.

 

But that isnt what people are doing. There is a lot of detailed criticism in this thread that i agree with (so no point in just writing it again).

The legato needs to be totally redone and the articulations like sfz need to be properly done as well.

From what I can hear, the legato doesnt work because they seemingly can't get the recorded transition to sit properly inbetween the two related sustains. The attacks on the sustains are too much, especially for the non - soft ones so the normal legato, especially, just doesnt sound like legato at all. The transition is almost inaudible, and then you get this big attack at the start of the next note. That is why it doesnt sound realistic or musical.

Many libraries record the transitions going into a seperate/new sustain, which often sounds more natural and connected. Or, if they do it Syncrhon's way, they do a much better job of editing/crossfading the sustains and transitions.

If VSL don't have the expertise to execute the legato in the way they have done with Syncrhon, then they shouldnt have tried to do it that way.

6.Synchron Strings 1 Your Level of Satisfaction ? 6/24/2018 10:05:16 AM

Originally Posted by: fahl5 Go to Quoted Post

Originally Posted by: Eptesicus Go to Quoted Post

The single most important thing for a sample library is how it sounds. For a string library like this, you want it to sound like real strings are performing (or as close to that as possible).

It doesnt matter how "technically advanced" it is if it cant get the basics correct, or if all the layers and round robins don't deliver an improved performance.

The most important thing with technic is that you must learn to use it. Before trying that, you simply dont know what you are talking about.

 

I have tried it. I cannot get this to deliver as convincing or realistic performance as other string libraries, and seemingly no one else can.

Why do you think so many people who own the library are disappointed/complaining if the library doesn’t have some fundamental flaws?

7.Synchron Strings 1 Your Level of Satisfaction ? 6/24/2018 10:01:42 AM

 








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8.Synchron Strings 1 Your Level of Satisfaction ? 6/24/2018 9:54:19 AM

Originally Posted by: fahl5 Go to Quoted Post

Originally Posted by: Eptesicus Go to Quoted Post

That is the point. No one has heard any good examples that make you go wow, especially in terms of a nice expressive piece using the legatos.

OK what no one has heard has never been any argument about what we can hear as soon as we seriuously delve into the new options and establish the necessary knowledge to reasonabvle use them.

When it comes to the usage of a piece of Software it ios pretty soimple If you dont try seriously, just dont judge.

Originally Posted by: Eptesicus Go to Quoted Post

If VSL think their product is so great, maybe they should provide us with a piece of music written with Synchron that makes us all go "wow".

OK, this is obviously your level of musical knowledge, so I understand how fast you judge without having time enough to really trying yourself to make what you want to do.

Originally Posted by: Eptesicus Go to Quoted Post

It is not an oustanding product

From a technical point of view it definitly is above everything else available. Just to pretend the opposite, does not show very much insight in the current market of orchestral samplelibraries.

I am still not very convinced yet from rantings like that.

The single most important thing for a sample library is how it sounds. For a string library like this, you want it to sound like real strings are performing (or as close to that as possible).

It doesnt matter how "technically advanced" it is if it cant get the basics correct, or if all the layers and round robins don't deliver an improved performance.

9.Synchron Strings 1 Your Level of Satisfaction ? 6/24/2018 9:20:41 AM

Originally Posted by: fahl5 Go to Quoted Post

Please keep in mind VSL-Samplelinbraries are musical instruments. You should learn to play them otherwise you are in danger to resemble the one who blame the Steinway for not playing Chopin for you by it self. What means the more powerful a library and Software is, the more you have to decide and the more it is up to your knowledge what yoiu can get out of it.

I personally have some doubts that anyone could have had until now time enough to really learn and explore all possibilities to get good results.

So here is my suggestion. Do not simply rant without any concrete example what you are talking about. Better give us all some days or better weeks to accustom ourself on the new software and library, learn to build good templartres, expressionmaps etc. and than let us compare what all of us have been able to make out of it, and which iomprovements we really would like to have.

That is the point. No one has heard any good examples that make you go wow, especially in terms of a nice expressive piece using the legatos.

If VSL think their product is so great, maybe they should provide us with a piece of music written with Synchron that makes us all go "wow".

Literally the whole point of an orchestral string library is to be able to replicate the sound of live players as realitsically as possible. This library fails on that front completely.

They used the Blue Planet 2 theme in their promo material, so maybe they should recreate that with the libary and see how close they can get it to the real thing.

Originally Posted by: fahl5 Go to Quoted Post

The VSL-Team has invested a great amoumt of reflection and tedioous work to prepare such an already in technical sense absolutly outstanding product. They deserve a founded feedback and nothing as superficial as I can read here in one or another posting just a couple of hours after finishing the last download

It is not an oustanding product and the feedback is warranted. If they have employees working for them that think this is a good string library for 2018, then that is very worrying.

10.Synchron Strings 1 perpetually on offer? 6/23/2018 5:00:17 PM

Are Synchron Strings going to be perpetually on offer for barely a few euros more than the "early bird" price?

I don't remember ever looking at the product page and ever seeing them not on offer during the last 8 months

Are VSL just trying to wind up those who pre-ordered this rather disappointing library even more?

11.SY Player Update? 5/17/2018 4:40:18 PM

Originally Posted by: LAJ Go to Quoted Post
The Legato won‘t be changed by the Player-features. And if someone never answers to a certain question, the answer is „I have no idea“ or „No“.

Normally I would not purchase an orchestral product from a competitor cause VSL is great and offers all the great sound and flexibility I want. BUT ... I bought my first non VSL orchestral product HZ-Strings and I like it. Their (SF) new Player is good too.

Eptesicus, what keeps you from purchasing a 2nd String product as an alternative?

The Synchron Player will be great. But it will not change the recorded sound. And a re-recording? Forget it (Return on invest)

 

I do have other string libraries but old ones - i have VSl orchestral strings (as part of the special edition), Hollywood Strings Diamond and more recently soaring strings.

I bought Synchron Strings for the " legato re-invented" . The marketing made it appear that this would be the next big thing in legato sampling.

In reality they have gone so backwards that it isnt even as good as their very first legato string offering!

You say forget about re-recording bvecause of the return on investment, but that is my argument as to WHY they should re-record. They can't seriously expect profesionals in the industry to be using the legato in this library seriously until it is fixed, and that in turn ruins the prospect of composers using the Synchron series for a coherent orchestral sound. WIthout good legato strings, the whole library, as an orchestra, is a dud.

12.SY Player Update? 5/16/2018 5:00:18 PM

Originally Posted by: Paul Go to Quoted Post

Hi Eloy, 

We are definitely getting closer.

We will announce the release only when we are ready. 

Really sorry to keep you all waiting like this, it is a bigger task than we hoped, and it will turn out great. 

But it really takes everything we have to make this player the foundation for our upcoming products. 

The Synchron Pianos has helped a lot with optimization, and we are thriving on that. 

 

Thanks for bearing with us!

Paul

 

Thank you for the update.

Will VSl be doing anything to address the legato? I honestly can't believe that you or VSL as a whole are happy with how the legato has turned out. It pales in comparison to even something as old as your own original strings library that i have in the special edition set!

What went wrong? Will you be re-recording the transitions/legato part of the library? It would seem odd to have this series as your new flagship product with the legato being so much worse than the competition.

I know this sounds harsh but it is about time we all faced facts and were honest (even VSL themselves). The legato is no good. It is unnatural. Somehow the attacks after each transition are too much; so much so that it barely sounds like a legato instrument at all.

It would be such a shame to resign the rest of the library to obscurity because of this, as the actual sound, tone and other articulations sound gorgeous.

We are all musicians and we all know what sounds good and what doesnt, and it is time to be brutally honest. There is something wrong with the legato. You know it and i know it and anyone musical who listens to a piece with legato transitions using Synchron knows it as well.

It is hard to believe any professional or even hobbyist will be using the Synchron series as a whole for their main orchestra due to this so i would have thought it would be in VSL's interest to re-do/re-record the legato part of the library.

13.Synchron Cellos - Room mix - Lo Soft Lyric mix distortion 1/17/2018 7:34:15 PM

Any news on this from VSL?

14.SYNCHRON BEETHOVEN 1/10/2018 6:07:49 PM

The strings do sound pretty good in this in a lot of places. You can really notice the dynamics in the shorts.

15.Delete this troll-hijacked thread 1/2/2018 8:22:17 PM

Originally Posted by: javajam Go to Quoted Post

 


Following I don't understand the layering restriction to 5 of 8 when using velocity crossfade. As some said around here, the sound is moving, changing along the note. We can't do it with played velocity, we have to go to Xfades tools like the velocity one (I use filter too for brass i.e.). That's the only single way to have it sounding almost real and live.

 

Very good point that. THere is no way to get a lyrical line sounding realistic without velocty x fade so it is hugely dissapointing to lose a few layers when enabling it.

I can't really fathom why they woould need to do this either..

16.Delete this troll-hijacked thread 1/2/2018 6:39:14 PM

Originally Posted by: fatis12_24918 Go to Quoted Post

Originally Posted by: William Go to Quoted Post

Sovereign:

I wasn't saying I only used those only! Are you kidding?  I have been using all the current string libraries including all of VSL - I meant that I started with those and have used everything since.  I thought that was obvious.

Jimmy Hellfire and all you experts:   what music do you actually do?  I haven't heard anything but a lot of talk.  I want to hear the music you actually do, not just a lot of blabbering. 

Here is an all Synchron mix of a piece I previously did for Production Music Online.  Violins and Cellos are lyrical vibrato legato, violas and basses long sustain.  

No Greater Love

William Kersten

www.williamkersten.com 

Dear William,

I totally agree with your point about supporting opinions with samples and real music, but this is exactly why I write now that your sample, even if it's a nice and well produced composition, it's not supporting at all your statement in my very humble opinion (not more realistic or more expressive than other professional libraries demos at all, I'm afraid). I don't think it's requested sarcasm or offensive "muppets" joke to argue on very detailed and serious observations adn criticism, that unfortunately for me, with the very same experience you had with libraries (started long long long time ago...) I totally quote.

Personally I was very disappointed as well, and personally again I really hope VSL will refine the product: it's pretty obvious listening to strange noises and loop little issues some notes have, that editing was long, hard and under pressure, and it sounds really like a "beta release".  I really loved the project concept, in the hope that VSL outstanding software and sonic experience will provide us with something great: I consider VSL software simply the top of the market, almost undisputable, then I've great expectation for the new player.

Anyway the actual release can't be claimed better than professional competition in my opinion, as several other people are thinking: it's difficult all of us are wrong, despite personal taste, because technical details and faults are simply objective. For the rest let's wait the next steps in development: everybody recognized something good and useful already... crossing fingers final release will be worth of the effort and VSL quality expectations.

Good luck to VSL and to all of us already paying for it.

all the best and keep doing good music, Fabio.


Well said. As it stands, the legato is not good enough. There is a lot to like about the library (the quiet velocities, the shorts etc) but unless they can fix the legato, it isnt going to be up there with the very best.

Personally, i think there is just too much attack on the note after the transition which is giving it that unnatural and midi like quality.

17.Synchron Cellos - Room mix - Lo Soft Lyric mix distortion 1/2/2018 6:34:05 PM

Originally Posted by: Marcus Go to Quoted Post

Hi.

Just playing around with this incredible new library. Truely beautiful, but came across a slight issue with some notes on this patch.

If you play the F# below middle C (and the G as they're recorded in tones) there's a nasty distortion sound about 1 second into the sample on full velocity.

Also on the Ab and A theres a popping sound about 2secs in. 

The Bb and B Natural also have a popping sound a few seconds into the sample.

I wondered if anyone else could try it out and see if it's just me or if those distortions and pops are actually recorded into the sample.

Thanks

 

Mark

 

I have definitely noticed the first one (G and F#), on high velocity. I will check the others tomorrow.

It definitely isnt just a re-bowing, and even if it is, it needs to be fixed as it is far too loud and sounds horrible. Those notes are unplayable at high velocity in their current state.

I have noticed a duff note on the violins as well (need to check tomorrow to see the exact note).

18.Synchron Strings I 12/22/2017 10:47:28 PM

Something funky going on in the cello's G3 (and therefore F# as these are clearly only sampled per tone) at high velocity on the longs. Sounds like a dogyd or loud re-bow?

 

In fact generally the cello's in that middle register sounds a bit "noisy" . No sure if it is just the bow sounds or not but it sounds quite excessive.

19.Synchron Strings I 12/21/2017 10:21:44 AM

Originally Posted by: matthieu.lechowski Go to Quoted Post

Only Violins I and Cellos seem to have legato (in the Sample content tab of the Synchron Strings page).

I can't imagine it's really the case...

???

 

I hope that is just listing the articulations that are available immedietly (ie before Christmas).

I am sure i read that all the legato for the other sections will be available in the new year.

20.Synchron Strings I 12/4/2017 7:02:48 PM

Originally Posted by: daviddln Go to Quoted Post

Originally Posted by: JimmyHellfire Go to Quoted Post

Originally Posted by: daviddln Go to Quoted Post

Nobody forced you to purchase the product in november. You could have waited for the very end of the Early Bird offer to get it. We're lucky enough to get promotions every month and as matthieu.lechowski said, it's part of the game. You're ridiculous.

As often, we see rudeness as the faithful companion of anti-intellectualism.

I think rudeness also applies to people who get a 30% discount but who are unhappy with it and always beg for more.

Who is begging for more? This is a discount that VSL themsleves have introduced and are advertising everywhere, both on their own site and from authorised retailers.

No one made VSL do this, other than VSL themselves. I suspect this was never the plan (ie they thought this would been released , with the early bird offer ended before the December voucher offer) . I suspect that due to the delay, it has now created this slightly awkward situation whereby those that pre-ordered first have ended up paying 100 euro/dollars more.

21.Synchron Strings I 12/4/2017 4:51:00 PM

Originally Posted by: daviddln Go to Quoted Post

Originally Posted by: Eptesicus Go to Quoted Post

Originally Posted by: Paul Go to Quoted Post

Hello everybody, 

To answer the main question: Of course it is NOT possible to purchase vouchers with vouchers. 

If you find a website that allows such transactions, please let me know!

Regarding our Special Offers and the current Voucher Special Offer:
We offered an additional promotion to the Synchron Strings I Early Bird Offer in November (“2+1 free”), which many of you took advantage of. I do see though how those of you that ordered Synchron Strings I in October feel that they could have received a better deal.

Those of you that ordered in October may contact us directly at , we will do our best to find a solution case-by-case, depending on the additional purchases in the time-frame.

All the best,
Paul

Thank you for your response. However i still think this is unfair on November buyers. A 3 for 2 offer is markedly different to getting an extra 100 off. One involves potentially spending a lot more to get a discount, the other is just a straight 100 off a 400 or more purchase (for the standard library for example).

Obviously if someone did take advantage of the 3 for 2 offer then that would be cheeky to expect to get the voucher offer as well. However for those that didnt, surely you can appreciate that this whole thing leaves a very sour taste in their mouth. People have bought this in November, including myself without using the 3 for 2 promotion. They have parted with their money and still do not have a product due to the delay. Then they see that people who buy just Synchron Strings now get a further 100 off!

Why should someone buying today get it 100 cheaper than someone who bought it a few weeks ago, when the product still is not even out yet!? Do you think that is fair? I dont expect a discount, but i DO expect fairness and the delay and the December voucher promotion HAS made this very unfair on those that had faith in VSL and ordered early.

Nobody forced you to purchase the product in november. You could have waited for the very end of the Early Bird offer to get it. We're lucky enough to get promotions every month and as matthieu.lechowski said, it's part of the game. You're ridiculous.

What game are you talking about?

Anyway, I purchased in November, trusting that the early bird price was the best price it could be bought for before release. That is no longer the case.

With the product not even released yet, why should one person pay 100 more than an other? Can you explain that to me (maybe without insults this time)?

22.Synchron Strings I 12/4/2017 3:31:24 PM

Originally Posted by: Paul Go to Quoted Post

Hello everybody, 

To answer the main question: Of course it is NOT possible to purchase vouchers with vouchers. 

If you find a website that allows such transactions, please let me know!

Regarding our Special Offers and the current Voucher Special Offer:
We offered an additional promotion to the Synchron Strings I Early Bird Offer in November (“2+1 free”), which many of you took advantage of. I do see though how those of you that ordered Synchron Strings I in October feel that they could have received a better deal.

Those of you that ordered in October may contact us directly at , we will do our best to find a solution case-by-case, depending on the additional purchases in the time-frame.

All the best,
Paul

Thank you for your response. However i still think this is unfair on November buyers. A 3 for 2 offer is markedly different to getting an extra 100 off. One involves potentially spending a lot more to get a discount, the other is just a straight 100 off a 400 or more purchase (for the standard library for example).

Obviously if someone did take advantage of the 3 for 2 offer then that would be cheeky to expect to get the voucher offer as well. However for those that didnt, surely you can appreciate that this whole thing leaves a very sour taste in their mouth. People have bought this in November, including myself without using the 3 for 2 promotion. They have parted with their money and still do not have a product due to the delay. Then they see that people who buy just Synchron Strings now get a further 100 off!

Why should someone buying today get it 100 cheaper than someone who bought it a few weeks ago, when the product still is not even out yet!? Do you think that is fair? I dont expect a discount, but i DO expect fairness and the delay and the December voucher promotion HAS made this very unfair on those that had faith in VSL and ordered early.

23.Synchron Strings I 12/4/2017 11:48:07 AM

Originally Posted by: LAJ Go to Quoted Post
Originally Posted by: christof Go to Quoted Post

Just a thought:Why don't you return it, get your money back and buy it again at the chaper price?



If I could ...
You can do that within 1 month after purchase. But I purchased the first day in October (= a too early crashed bird)

 

The early birds have got no worms and a mouth full of dirt. :(

24.Synchron Strings I 12/4/2017 11:25:26 AM

Originally Posted by: FabioA Go to Quoted Post

Originally Posted by: Eptesicus Go to Quoted Post

Originally Posted by: msanioura Go to Quoted Post
Originally Posted by: Eptesicus Go to Quoted Post
Originally Posted by: Paul Go to Quoted Post

Hi,

Demos will be released before the early bird offer ends 

Best, 
Paul




To those that have already bought it like myself, vsl have just added insult to injury with the new voucher offer as it is now a further 100 Euro cheaper!

The delay was irritating but it happens. The fact it is now 100euro cheaper is just really bad.

This whole thing with the delay and now an even better deal is a total kick in the teeth for those who have bought it weeks ago.

:(


I’d go further and request that we early adopters be credited for the difference.. Paul?

 

Indeed. I have no problem with the voucher offer, ofcourse new offers are available all the time. However many have paid for a product in November that they havent got yet and now anyone who orders it from December can get it 100 cheaper. So basically ordering it as an "early bird" has just been a huge disadvantage and has cost more.

is that what VSL intended. Did they want those who put a bit of faith in them and ordered early to actually pay more for the product?

I can see your point, in fact I'm happy I still have to place my order for Syncron Strings (even if I feel ashamed to purchase such a product at this price)...but you're missing a point. You are not out of that offer, You can still join the voucher offer, it's just that you can spend your money in something else, not Synchron because you already purchased it. That's how it works..
I know, you could say that at the moment you only want/need synchron strings, but again, that's how it works. You could purchase 4 vouchers at the price of 3 now, and use them when the next Synchron library will be available. So you will have 2 products discounted instead of one.
Also, as you said, that situation comes most likely because of the delay in the release. I also think that VSL wasn't expecting to sell Syncrhon Strings standard at 317 euro :) so I really can't see an intention on what they did!
I hope when we will start playing with the library, we will soon forget the purchasing price :)

This would be a valid point, if it were not for the fact that we dont actually have the product yet!

25.Synchron Strings I 12/4/2017 10:43:58 AM

Originally Posted by: msanioura Go to Quoted Post
Originally Posted by: Eptesicus Go to Quoted Post
Originally Posted by: Paul Go to Quoted Post

Hi,

Demos will be released before the early bird offer ends 

Best, 
Paul




To those that have already bought it like myself, vsl have just added insult to injury with the new voucher offer as it is now a further 100 Euro cheaper!

The delay was irritating but it happens. The fact it is now 100euro cheaper is just really bad.

This whole thing with the delay and now an even better deal is a total kick in the teeth for those who have bought it weeks ago.

:(


I’d go further and request that we early adopters be credited for the difference.. Paul?

 

Indeed. I have no problem with the voucher offer, ofcourse new offers are available all the time. However many have paid for a product in November that they havent got yet and now anyone who orders it from December can get it 100 cheaper. So basically ordering it as an "early bird" has just been a huge disadvantage and has cost more.

is that what VSL intended. Did they want those who put a bit of faith in them and ordered early to actually pay more for the product?

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