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1.GUI - slower response 4/7/2023 1:51:32 PM

Hello,

Same here, win10, S1 pro version 6, Core I7 with 32gb. I don't have this problem with Kontakt or Sine. This makes very annoying to compose with Synchron player.

I hope a new version will fix this problem. Thanks.

2.Synchron Woodwinds - Some dead notes in my DAW 12/20/2021 5:55:06 PM

Many thanks for your assistance !

3.Synchron Woodwinds - Some dead notes in my DAW 12/19/2021 7:43:22 PM
Unfortunately, it is not a problem with the middle C. In fact, it is a problem with the VST3 plugin, Studio one and Synchron WW.

The VST2 plugin works fine in S1 with WW. VST3 plugin and all the other Synchron libraries (String pro, Elite, Brass, Strings FX) work fine in S1.

Also, VST3 and Synchron WW work fine in Cubase 11. VSL, could you please test the VST3 plugin with S1 pro and the Synchron Woodwinds, a low patch (bassoon or contrabassoon), notes C1 to F1 ?

Thank you very much.
4.Synchron Woodwinds - Some dead notes in my DAW 12/19/2021 2:37:05 PM

Hello,

There is something weird. C1 to F1 notes for the Bassons 3 / Contrabassoon & Bassoon 1 are dead in my DAW (Studio one 5). When I play them on my midi keyboard & in the S1 piano roll, there is no sound. Playback, there is no sound either. But when I click them in the Synchron player, the notes are ok.

This problem only occurs with Synchron WW. No problem at all with my other Synchron libraries.

Thank you for your asssitance. Cheers.

5.Synchron Templates for Studio one 5 12/18/2021 12:57:11 PM

Hello VSL team,

I own Synchron Strings Pro, Elite, Brass & WW (all full versions) & Studio one 5 pro. One thing I don't like at all is setting a template. 

Is there a chance that, in your plans, you will make a template for S1 now that the Synchron range is pretty much complete ? I know that you guys are busy but well... 

Thank you very much to take that into consideration if possible.

Cheers,

6.NEW: Synchron Elite Strings - Beyond Awesome 4/13/2021 9:33:54 PM
Hello, any chance for a divisi video with Synchron Strings pro ? That would be great. Thank you.
7.Update libraries after purchase ? 4/5/2021 6:38:23 PM
Thank you Ben !
8.Update libraries after purchase ? 4/2/2021 9:06:12 PM
Hello,

I have just purchased Solo Strings & Fx Strings 1 during the strings celebration offer. Really happy with them, great products. However there was a bug with cello 2 (missing notes) so I tried to fix that with the latest update and that worked. I thought that the product would come with all the updates. I bought many BBO libraries, also synchron pro strings since november.

Does that mean that I have to install all the latest updates for each product even though it was purchased several months after the updates ? I don’t want to mess the installations. Thank you for your help.
9.Newbie questions: Vienna key or eLicenser? Bitwig? Synchron player? 1/14/2021 7:26:08 PM
Hi Paul,

Thank you, I really appreciate your quick answer. I will order the key tonight then.

Have a good evening,

Francois
10.Newbie questions: Vienna key or eLicenser? Bitwig? Synchron player? 1/14/2021 5:40:08 PM
Hello,

Sorry if this has already been adressed before.

I want to buy a new USB key because mine (steinberg for Cubase pro) is older than 5 years and I just learned about the VSL key policy yesterday. I own several VSL libraries. I never remove the key from its USB slot and the computer never leaves the desk.

As far as the USB key two year warranty is concerned, does it make a difference to buy a vienna key or the steinberg key ? I mean, in case of key failure, will VSL treat my case differently if my key is a steinberg one ? It’s easy to get a steinberg key where I live ( Switzerland), not the case for a Vienna Key.

Thank you for your help.

Cheers,
11.Cannot process order with the 4 vouchers offer 12/29/2020 4:21:09 PM

Hello,

I have purchased Synchron Strings Pro with the 4 vouchers offer. In the basket, I could validate the 4 vouchers, could pass the address stage, but at the summary stage, I got an error message regarding my credit card information even though I had not reached that stage where you enter your credit card information. Behind, I could see the summary of my order. Only 3 vouchers were taken into consideration plus reverse charge were added. 

Thanks for your assistance.

Cheers,

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