Hi!

Do I need a Vienna Key for each licence?  What if I have already two keys from VEP6?

And odd question: due the known reasons, I cannot buy anything via the Internet. Do you have in mind to give an ability to buy with crypto? If not, then what will be with all the limited offers? Will I have discounts when all the situations are sorted out and I will have ability to buy online again? 

Dmitry.

If user does not have ilok usb device, would you provide for those who own VEP6 with old eLicenser for free?

After your last update, my DAW fails to scan VEP plugins.

Why?

It is VERY URGENT! I need to work. And my customer is VERY angry!

Hi! 

Thank you. I uninstalled Waves. Now it is much faster.

But still some AU plugins are tested like Native Instruments.

But VEP runs much much faster now.

Thank you.

VEP 6.5.18947 scans plugins every time.

Why?

Thanks.

The same thing happens with new update :)

And whenever I run local Vienna server I see this error message (see attachment):

But after retry it loads... 

When I start my DAW, it checks for plugins.

And it cannot find licence for VEP 6. I have last version of all the software: eLicence, VEP 6, and Key is plugged in.

What is going on?

 New update for VEP 6 cannot be installed inder OSX Catalina

Update is running and hangs forever while "extracting update"

Hi.

MIR PRO 24. You say that it is 30 days demo, 

But when I re-open my session or restart DAW it counts down MIR starts...

Where is the truth?

Moreover, 30 starts are not enough for the demo: Sometimes local instance VEP 6 just hangs and stops to send a signal to a DAW (does not matter what is a DAW), and I had to restart.

Please consider making demo licence for 30 days, as you state at your site. 30 days is enough. But 30 starts -- does not make any sense: I need to compare it to other software, record, analyze, etc. I need to have more experience with MIR before I can decide if it is better then plugins I have and if I buy it. You don't give this possibility. 

Thank you in advance.

maybe there is some email tech support?

I cannot use VEP6 not at all..

Solved

Epic Orchestra is installed.

VP6 does not have the plugin in the list.

Why?

macos.

Hi.

No, I don't use MIR, and this is my slave PC. My master is iMac.

Hi. 

Sometimes on my slave PC computer, VEP6 server hangs, and eats CPU 100%.

screenshot

VE 6 looses connection even with local instance. That means - no LAN connection problems, and this is software issue.

Steps to reproduce:

1. Load large orchestral template in PT 12.8.3 with two VE Plugin. One is connected to local instance, Second connected to lremote Instance.

2. Ensure that all sounds from all instances are available and works.

3. Leave the master computer intact for 24 hours. No sleeping mode, no screen savers.

Ecpected results: all instances are connected, and DAW gets sounds from it.

Actual result: local instance is marked as connected, but DAW does not receive any signal. you have to restart VE Server instance (usualy it is force restart - it does not respond), and restart DAW (DAW hangs after you quit/disconnect VE server).

This issue is reproducable with 50% probability. Thus, should be tested at least 3 times to reproduce the issue. 

Environment: master: iMac 5K 2017 64Gb,  Pro Tools 12.8.3, VE Pro 6, version: 6.0.16778, 2 Jan 2018.

I experience a lot of issues with VE6. I even switch DAW, but still have these issues.

Can I take my money back, and return to VE 5? Or I have no choice?

VE 6 is very unrelaible.

It is continiusly loosing connection with host (local or remote - does not matter), It gliches at themp changes with remote VE6 server.

If you cannot reproduce it, that means that you do not have proper usecase, and it does not mean it does not exist. With such problems I even wonder if you had any regression testing... Very dissapointed!

Originally Posted by: Lionberg

Any news?.. My music production is frozen. 

I do not know, what you guys are doing there, but I had to switch DAW...

I can confirm. I have the same problem with Pro Tools 12.8.3

This problem exists when you use a slave Vienna server ( other LAN machine in the net ). If you connect to a local Vienna server (running on the master machine ) everything works fine. 

Any chance to have a fix? We need it ASAP.

Any news?.. My music production is frozen. 

But can you report this issue? I hope that it might be fixed.

Because it might be problem with moneyback, and we whould like to be sure the bug will not exist in future versions.

Thanks.

Hi,

Now it is even stopped to send signals from local server instance, while remote one is still working.

So this is not about network settings.

How can I rollback to VEP 5? 

Hi Paul!

1) Master: MacOS Sierra 10.12.6; Slave PC Windows 10 version 1703 (OS build 15063.674)

2) VE PRO 6 version 6.0.16502 Oct 6

3) Network: Master and slave conected thru ASUS RT-N56U router via cable (not wifi)

4) VE PRO 6 does not use any plugins in mixing console. VE PRO 6 uses Kontakt v 5.6.8 instances. Each Kontakt instance is routed to its own buss. And important notice: VEP PRO 6 has to instances (strings, brass). When the problem occures, then strings instance does not send signal to master DAW, but 2nd instance (brass) may continue sending signal without any problem. 

5) The best way to reproduce is to load a project into DAW, and leave it for 24 hours. Usualy I do not close DAW. And sometines only one instace of VEP PRO is working properly. Today I managed to get this problem during playback.

VEP6 at slave PC, master: macbook pro 2013, DP9.

Sometimes VEP6 just stops sending sound to master DAW, I can see fades reacting on tracks at slave PC, but DAW does not play it. It can happend during playback.

Plugin is still conected. Restarting DAW does not help.

Only full restart of VEP6 helps, and it takes 10 minutes to continue work.  

VEP5 did not have that problem. Should I rollback to VEP5, or it is going to be fixed soon?

Thank you.

Originally Posted by: Paul

Hello benbartlett, 

We have introduced this connection limit to enforce our terms of licenses. Computers are becoming faster and the possibility to have 1 huge slave computer for multiple users at the same time is an idea we cannot support.

Our terms of license are very clear about this. 

You can always contact us regarding side licenses for additional slave computers, so you can duplicate your slave setup:

Best, 

Paul

I disconected all instances at the server, and when I try to connect from another master, I get this limitation error. Please note, that only one master connected to server. Why? VEP 5.4