Thank you both plowman and stephen  - I appreciate it!

Mike

Hello,

I am using the trumpet 1 preset in the Synchron Brass library and have a question regarding customizing a preset.  My goal is to stack a the agile portato articulation over the long sustained articulation, so that I can have a slightly firmer attack on some of the sustained notes.  I would like to have the sustained portion volume controlled by the mod wheel, and the portato articulation controlled by velocity.  I loaded the Mod wheel sus x fade preset, so that it is set up this way.  However, when I create a custom preset, and drag the sustained and portato patch over from the patch menu, they are both controlled with the mod wheel.  If I copy the slots, however, if I copy the slots from the original presets, I do get independent volume controls, as I would like.

My question is - is it possible to drag patches from the patch list and get the independent control, as I would like, or should I just continue to copy slots from the preset menu?  Is there a difference using either method?  If I started with a blanc slate, and empty preset, is it possible for me to layer this and have the independent crossfade control - velocity on the short and mod wheel on the long, while layering both patches?

Thank you.

Mike

Hello,

I realize there are many things that can contribute to this, but I am experiencing very slow response when switching from one track to another when the GUI for a synchron instrument is open.  It can take 3-4 seconds for the next track to enable and switch over to the corresponding GUI.    If I close the GUI altogether, there is no problem and I can very quickly go from track to track.  I am using presonus studio one, most recent version on an imac running the most current version of Monterey.  I do have all of my syncrhon products updated. 

I am just wondering if there is a workaround other than closing the GUI - it would be nice to move more quickly from track to track with the GUI visible.

Thanks for any suggestions.

Mike

Thank you, Andi - that makes perfect sense!

Mike

Hello,

When I open Synchron Brass -  Trombone, and navigate to the short attacks, I see "Staccato" and then in the next cell below, I see "Staccato Copy"   The other brass instruments have Staccato Short and Staccato Long in these cells.  I do not think I edited these to make a "copy", and if I did, I don't think I saved it, as I always load from "Factory Presets"  Is this the intended programming of the library, or did I accidentally change this in the dimension tree?  

Thank you in advance for your help.

Mike

Originally Posted by: Dietz

That's a known issue, sorry. VSL's developers just told me that it should be ironed-out with the next update. Thanks for your patience!

Thank you , Dietz.  Yes, it has been ironed out - the problem is solved!

Thank you!

Mike

Hello,

I followed the instructional email to remove the MIRx venues via the uninstall option on the latest Vienna Assistant, delete any remaining files and then reinstall the venues in order to have the venues recognized in VI Pro.  All of my venues are recognized in VI Pro, with the exception of the Synchron Stage.  Did I miss a step?  

Thank you.

Mike

Originally Posted by: plowman

Hi Paul, 

It's on the info tab of the Vienna Protection Plan page. 

https://www.vsl.co.at/en/Product_Overview/Vienna_Protection_Plan

Thanks. 

Am I understanding the iLok page correctly for a broken iLok:  even without any coverage, iLok will recover your licenses and replace your iLok?  The big difference with the ZDT, is it will be immediate, but without any coverage, you will still have recovery, just not immediately?  Did I interpret that correctly?

Mike

Originally Posted by: Macker

I believe the VE version is available for 'compatibility' purposes only, same as for the VI Player.

Pretty sure there will be some users who have been using the non-pro version of either or both VI and VE for a long time and who perhaps would - understandably - be aggrieved if forcibly taken out of their familiar territory by having to switch to Pro versions for iLok - even for free.

Yes you're right, for users of Pro versions of both, there's no reason to install the non-Pro iLok versions.

Paul will of course correct me if I'm wrong and might perhaps give us more of the thinking behind the iLok product lineup. But right now I hope he's deep into some much needed sleep.

Thank you, Macker.  I appreciate your response.

Mike

Hello,

I'm just finishing up with all of my iLok downloads and noticed that I have the following available:

Vienna Ensemble Pro 7.1.1239

and

Vienna Ensemble 7.1.67

Am I correct in assuming I do not have to install the Vienna Ensemble if I have the Pro?  Is there any reason I should install the Vienna Ensemble (non pro)?

Thank you.

Originally Posted by: erisno

Hi Mike,

You don't need to uninstall the software. It will be replaced when you download and install the iLok version from the Vienna Assistant. The current (eLicenser version of the players) won't work with the iLok library content, so now, when your licenses are deposited, you also have to download Players via Vienna Assistant.

To answer your second question, the iLok cloud licenses are always tied to your iLok account. That means that there is no need for the ZDT, as even if you lost your computer, you can log in to a new one with the same iLok account, and the licenses will still be there. 

Best,
Erik

Thank you, Erik!

Mike

Hello,

First, I would like to thank the Vienna Team for making this transition smooth and easy for your customers.  I have all the licenses deposited onto my iLok account and am going to begin the software download process soon. 

I have a question regarding the Synchron Player and VI Pro Player.  Do we have to uninstall these players on our machine if we have been using them with the eLicenser, and then download them via the Vienna Assistant?  I know then are not tied to a license, just the sample material and paid products are tied to a license, but can we leave our current Synchron Player and VI Pro Player on our machine, as long as it is up to date, or do they need to be re-downloaded via the Vienna Assistant, like the paid/licensed products?

Also - what about VEPro 7?  Should that be re-downloaded via the Vienna Assistant?

My second question is in regard to the iLok Cloud.  If we elect to leave our licenses on the iLok Cloud, is there any protection plan needed/necessary, or is the ZDT only if they are moved to the physical iLok dongle.  Do they remain protected/insured if they are on the iLok cloud?

Thank you.

Mike

Originally Posted by: mkiz

Not sure of this helps, but I am using sound variations in Studio One with VEP 7 by first adding a track in studio one with a synchron player, selecting the instrument I want and then saving the auto-loaded sound variations as a preset, then, on a track with VEP loaded I apply the preset there. That then triggers the correct articulation switching in the synchron player that I have loaded in VEP7for that track.

Thank you - I had not thought of this, but will certainly try it!

Mike

Originally Posted by: ravez

VEP7 doesn't support dynamic mapping yet, but I hope they will add it soon!

Thank you very much - now I know why.

Mike

Hello,

I am using Sound Variations with the Synchron Player in Presonus Studio One, which of course requires the vst3 version to be loaded.  This is no problem directly in the DAW.  When I try to use VEP 7 and add the Synchron Player, I do not get the option for Sound Variations.  Does VEP 7 add the vst3 version of the Synchron Player?  I am clicking the button to add the instance of the Synchron Player.  Is there a way to load the vst3 version in VEP7, so that I can us the sound variations in Persons, while working with VEP7?

Thank you in advance.

Mike

Thank you everyone - I realized what I did wrong.  I was loading the VST 2 and not the VST 3 version of the Synchron player.  Totally a mistake on my part.  Everything is fine now.  

Wow - what an amazing feature sound variations are!!

Thanks again for the input.

Mike

Hello again,,

I just checked - I do not have an apple silicon Mac - it is an intel.  I bought it well before they started the silicon Macs.

Any other ideas?

Mike

Hello Kai,

Yes, I am using an iMac.  Sorry I forgot to post that.

Thank you very much - that is disappointing, as it would be an awesome feature to be able to use, but I do appreciate knowing what the problem is.  I'll have to find a workaround for this.

Thank you again - you have been very helpful!

Mike

Hello,

I just updated to Studio One 5 and I have the latest version of the Synchron player installed.  I've watched a few videos on how the sound variations work, but I cannot get them to respond in my project.  I load an instance of synchron player, add an instrument and I can see the sound variations lane in the edit panel.  I input a few notes to test, and an able to click on them and select - long, short, whatever, but there is no change in the articulations when I play back.   I can see the changes in the edit lane and I do see the folders, and have activation sequence selected.  

I do see there is an option for UACC and UACC - KS.  I have UACC selected.  

 Any advice would be appreciated, as I am stuck on how to get this to work.

Thank you.

Mike

Hello,

I have a second generation iLok key - I see they are up to third generation on the website.  Will I be able to use my second generation key for the Vienna transition, providing I keep all the iLok software up to date?

Thanks.

Mike

I just gave it a try - there was no difference.  I do have a support ticket in.  VSL is working with me on this issue.

Thank you!

Yes - I will check this out when I get home tonight and report back.  Thank you for the suggestion.

Hello,

I have the basic version of the Synchron Pianos (I think it is the version that came bundled with another library).

When playing the piano, my cpu meter will hang around 15% consistently - no problem - everything sounds fine, but then suddenly it goes red and I get pops, clicks and drop outs.  It will literally jump from 15% to "overload"  I have several VSL instruments - VI, Synchron and Synchron-ized, and I never have this problem with any other VSL products.

My Synchron Piano player is up to date and I am running macOS Catalina v. 10.15.7 on a 2017 iMac with a 3.4 GHz Quad-Core Intel Core i5 and 24 GB memory.  The samples are stored on a separate SSD hard drive.  I've toyed around with latency and preload but don't really know what I am doing there, and even with increasing both, have not remedied the problem.

Any suggestions would be very much appreciated.

Thank you.

Thank you, Ben!

Mike

Hello,

I am working with the VI PRO player and the trumpet library.  I noticed some samples, such as the various portamentos, have a quick sound that is triggered - perhaps a release sample, after the sample has played for its full duration and the key is lifted.  This is not a problem, or not noticeable if you release the key during the sample, but if you let the sample run its full duration, and then lift the key, it is audible.  Is there a workaround for this?  There are times when I do want to sample played at its full duration, and would like to lift the key to move on to the next note without the trigger of what I believe is a release sample.

Thank you for any help you may be able to offer.

Mike