Hi,

I must confirm that the Monterey upgrade did indeed break the GUIs of our VSL plugins. Our developers are looking into the situation right now to find a solution and a fix as soon as possible. This is the other thread that as opened in this forum. 

I am very sorry about this unpleasant situation and for not having better news in this regard at the moment.

As always with the .0 versions of new OSs, we suggest to test your individual environment on a dedicated partition before transferring your work there.  

Thanks for your patience and understanding,
Paul

Hi, 

Use the "Save settings to disk" / "Load settings from disk", then it will work. 

Best,
Paul

Hi ViennaUser1,  

Mixer Presets are indeed saved with the preset by design. The reason for this is that our mixer setups are quite different, and channel assignments would be mixed up when applying a mixer preset from, e.g., Synchron FX Strings, to Synchron Strings Pro. 

There is a workaround: You can save your mixer presets individually if you use the load/save options directly in the mixer tab, which lets you organize your mixer presets in your own data structure. 

Best, 
Paul

Hi everybody, 

So we have to confirm that the plug-in GUIs of all our software are broken under Monterey. We're working on a fix and will let you know asap when the new versions are available. 

Best, 
Paul

Hi everybody, 

We're looking at this right now. Stay tuned.

Always tricky with a brandnew OS - We suggest to install on a separate partition, to be safe with all components, and then maybe wait for the .1 version. 

Best, 
Paul

Hi,

We are revising and adapting all samples for SYNCHRON-ized versions as well. Details, but important details . 

Best, 
Paul

Hi guys, 

Thanks a lot for sharing!

A lot of this praise goes directly to the one and only Andreas Olszewski!

Best, 
Paul

HI Sekrit Studios, 

The license database is constantly expanded, so you need all the latest components to display the correct license (that concerns the Downloader/Installer and the eLicenser Control Center). Which versions are you using?

Best, 
Paul

Hi Eloibe, 

Unfortunately eLicenser doesn't offer a collection license or bulk registration. I'm afraid you'll have to go through this once. 

Best, 
Paul

Hello Eloibe, 

Are you maybe working from a company or university access?

Such locations often block torrent-based downloads. 

Of course the download speed also depends on the route the data takes (which we cannot influence). 

Best, 
Paul

Welcome Mike74, 

I'll answer in english, the forum language :-)

Please check that you have installed (=extracted) the installation data. 

You should see *.dat files after the installation. 

Please find more information here (in german). 

You can also contact us directly via . 

Best, 
Paul

Hi DaddyO, 

We recorded French Horns and Trumpets in Bb with piston valves. 

The same setup as in the Big Bang Orchestra Brass Packs. 

Best, 
Paul

HI deemarcus, 

Sounds like this could be related to auto-saving in your sequencer... with so many potential ports / automation lanes, it can take some juice. 

What happens if you switch off auto-saving and/or use the DECOUPLE mode of VE Pro 7?

Best,
Paul

Hi Uli, 

If you deactivate the channel, the samples are unloaded. Muting simply mutes the samples, but you can add them anytime (without loading). 

It's #12 in the Mix Tab. 

Best. 
Paul

Hi, 

1.1 TB sounds right. Yes, we like deep sampling!

Best,
Paul

Hi Mobius, 

Good news. This error message might be caused by a bug in the Synchron Player Software!

I'm sending you a beta version to check (to your registered email address).

Best,
Paul

Hello Darren, 

I'm afraid I can only offer our standard installation harddrives, which are available in our webstore (add a product to the basket, then add the respective harddrive for VI or Synchron, then remove the product). 

Alternatively, you could try and find out which instrument is causing the loading troubles by removing them from your SY Player Database... shouldn't take too long, but it's tedious... 

Sorry to have no better idea. 

Best, 
Paul

Hello Darren, 

Sorry to hear about these troubles. 

Looks like this could be related to corrupted content. I see that you have a lot of Synchron Series products and this will take a while, but the best idea is to re-install all Synchron content (or at least the content of the products you have available in the projects that crash). 

Best, 
Paul

Hi JBuck,

Originally Posted by: JBuck

1) If I choose to use the iLok cloud service for my VSL licences, will I need to first deactivate all licences on my eLicencer dongle. If not, what is to stop someone using both at the same time?.

2) Is there a quick way to transfer multiple licences from dongle to cloud and vice versa in the iLok licence manager?. AFAIK I must drag each licence to my account one by one. For someone with over 20 VSL licences this seems very tedious.

If I choose to use the iLok dongle and it becomes damaged, will I be able to immediately transfer my licences from my damaged dongle to cloud via the iLok licence manager and continue using my VSL products?.

1) You don't have to decativate your eLicenser licenses. You CAN use both at the same time. Great, right?

2) I'm afraid I don't know of a bulk-transfer, but I also hope that this is something that will be added by iLok. 

3) If your dongle is damaged in a way that does not let you access the licenses, you cannot transfer any licenses from it to the cloud. Here is an overview of the possibilities with iLok. That's why iLok offers Zero Downtime. And this is the link to the iLok FAQs regarding broken, lost or stolen iLoks. 

Have a great sunday!

Paul

Hi MMKA, 

Not sure I understand your post. What would you like to see?

Best, 
Paul

Hi plowman, 

Please make sure that Synchron Percussion I, including the Library Update, is available, then it will work. 

Best,
Paul

Hi Sam, 

Originally Posted by: Seventh Sam

In the Standard version of SYN Percussion III, is there any way to access the high, high surround, and surround mics for the BBO content that's included?

The answer is no.... But you can get the BBO D-F BEFORE you get Synchron Percussion III. They are now also available at special pricing. 

Best, 
Paul

Hi JBuck, 

There will be no machine activations available with our products. 

All other possibilities that come with iLOk (Zero Downtime, Theft & Loss Coverage) will be available for all users. 

Best, 
Paul

Hi, 

Synchron Percussion III contains the complete content of BBO: Dorado, Eridanus and Fornax. 

Best,
Paul

Hi, 

The Synchron Percussion Bundle is here to stay!

Best, 
Paul