Hi, 

Fixed in latest release Synchron PLayer 1.1.1744 

Best, 
Paul

Hi, 

Please contact us directly via , it is a bit hard to keep the overview in this chat. 

Screenshots and reproduction steps of any troubles will be very helpful to include with your mail!

Best, 
Paul

Hi Lee33, 

I'm confused, the latest VE Pro Update for Windows is 7.0.922. 

Do you mean that this fix is broken SINCE 7.0.904?

Thanks for the additional information, we will look into it asap!

Best,
Paul

Hi, 

Can you please send us a sample from when the hang occurs?

=> Open Activity Monitor
=> Choose Vienna Ensemble PRO
=> Click the small "i" in the upper left corner
=> Click "Sample" in the lower left corner
=> Save the file and send it to us:

Best, 
Paul

Hi Francisco, 

I'd say that an audio file would do the same job at a cheaper price, but that sounds like it's ok. 

Best,
Paul

Hi Zarabozo, 

Unfortunately there is no way to transfer licenses remotely. 

We are always able to help in such situations (contact ), but you should know that you have agreed, in our license agreements, that you as the license owner are the only person who has the right to use your license. 

Best,
Paul

Hi, 

That's most probably because you don't need such a folder with DP. But as I said, unfortunately not an expert here. 

How did uninstalling/restarting/reinstalling go?

Best, 
Paul

Hi, 

Unfortunately not a DP expert, but uninstalling, restarting and reinstalling is always a good idea. 

Best, 
Paul

Hi, 

Sorry, I overlooked that. Getting late, friday night. 

Not a DP specialist, but I hope that a fellow DP user may chime in here. 

Best, 
Paul

Hello Mark, 

You can either validate the plug-in manually, if the Plug-in Manager in Logic's Preferences lets you do that. 

Or you can reset your AU Cache, if that doesn't work: 

In the Finder, choose "Go" > "Go to Folder" from the menu.

Type ~/Library/Caches in the "Go to the folder" field.

Press the Go button. Remove the "com.apple.audiounits.cache" file. Remove the ~/Library/Caches/AudioUnitCache folder. 

Restart your computer, all plug-ins will be scanned again. 

Best, 
Paul

Hi Tim, 

We have fixed and worked around quite a few bugs in Cubase. Give it a try and let us know how it works for you. You can always roll back!

Best,
Paul

Hi, 

Sampling: Attempt the impossible 

We will look into it, please allow a little time for the next update.

Best,
Paul

Hi TFIS, 

That's actually on purpose, to make the release sample and reverb fit the last selected Velocity Value you have played when you release the note... Not good?

Best, 
Paul

Hi, 

You are looking for *.vmi files, that's the format of the roompack data. 

Best, 
Paul

Hi everybody, 

Guy Bacos added more videos for the Expansion Pack of the Vienna Smart Orchestra (second section)!

"A short story", "Octopus" and the highly impressive "Mockup Excerpts" are all stunning examples for the creativity and flexibility you get with our STARTER Editions!

Make sure to watch those, they are incredible!

Best, 
Paul

Hello everybody, 

I'm so impressed with those new videos we are receiving from Guy Bacos... If you have not checked them out yet, make sure to watch them right here, under "Expansion Pack Videos"!

"A short story", "Octopus" and the highly impressive "Mockup Excerpts" are all stunning examples for the creativity and flexibility you get with our STARTER Editions!

Thank you, Guy!

Hi, 

Our sample players are designed to work around that limiting concept of having one MIDI channel for each articulation... 

But if you'd like to still follow that concept, there is no way around using multiple instances of Synchron Player. 

Best,
Paul

Hi, 

I'd check if there is maybe some older data somewhere on your system that causes this confusion. 

Best, 
Paul

Hi Agarn,

That shouldn't happen anymore with the latest VE Pro versions. Please send the crash log to , with a link to this thread. 

We will take a look. 

Best,
Paul

Hi,

I checked with our development team about the current state of affairs, and circumstances changed quite a bit during development after release, so I'm afraid we currently cannot offer folder automation, for technical reasons.

We’ll see what is possible for a future update, but for now I have also removed it from the product page. Sorry for the inconvenience, we definitely have it on our list.  

Best,
Paul

Hello Adia, 

Here you go, all information on the product page!

Best, 
Paul

Hi, 

That's an even better solution!

ChatBot is back on in the Academy :)

Best,
Paul

Hi Guillem, 

Check out the SPEED control in the VI Matrix. The right video is Velocity XF and more, at 2:47.

Best, 
Paul

Hello rententen, 

This is a piano from 1895... Anybody else having troubles with this specific sample?

We see it as a part of the instrument... 

Best, 
Paul

Hello Agarn, 

Nothing has changed for Windows, so you can stay with your Win version. 

Best,
Paul