Hi, 

Unfortunately this is not possible, techically. You always have to redeem your voucher in full. 

Best, 
Paul

Hi Adia, 

Log in and check your price on the Synchron String Pro product page. 

Then get some vouchers (3+1 Special Offer) and benefit from 25% discount. 

Best, 
Paul

Hi, 

The "lowest price with voucher" is calulated like this: Black Friday price - 25%

As you have already saved 25% when you purchased your vouchers, you see the "normal" Black Friday price. 

The only catch in your case: You need to redeem your vouchers in full, so you might want to add another instrument / software or save one voucher for your next purchase. 

Best, 
Paul

Hi Regis, 

Can you please tell me your ticket number or the email you sent your support mail from?

Thanks, 
Paul

Hi Taylor, 

Did you check in the Plug-in Manager? Is Vienna Instruments listed there?

Best,
Paul

Hi M, 

Hard to say. How about posting an example?

Best, 
Paul

Hi Stig, 

Thanks for the update. 

Yes, that sounds like data corruption. Does it happen with every song or just with a specific one?

Best, 
Paul

Hi, 

On Mac, you can find the plug-in folder here: Library/Audio/Plug-Ins

If VI Pro is installed, it can be inserted with the VI Pro icon in the lower left corner of VE Pro. 

Best, 
Paul

Hi emotive, 

Which Os are you working on, and what are the exact version numbers of the involved software?
We'll hav to reproduce the crashes to find out more. It will also help if you send us crash reports:

Best,
Paul

Hi notedmusic, 

A clean uninstall & reinstall might help here (for each VSL plugin in question). Please follow these steps:

1) Uninstalling VE Pro via the Windows Uninstaller

2) Deleting any leftovers here: C:\Program Files\Vienna Ensemble Pro

3) Deleting the preference "*ini" file here: %appdata% > VSL

4) Deleting any leftovers here: %appdata% > VSL > Vienna Ensemble Pro

5) Then reinstalling VE Pro 7 with the latest installer from MyVSL. 

Best,
Paul

Hi Mike, 

Thats correct. I was referring to the Symphonic Cube Full Library. 

Best, 
Paul

Hi Stig, 

Any CC that's not in use already will work!

Best,
Paul

Hi Taylor, 

Our FAQs have the answers for you. 

VI Player

SY Player

Best, 
Paul

Hi DaddyO, 

Well, you get the full content of all collections, substantially more than you have available with the SY-ized SE right now, and also more articulations for the woodwinds. You can check out the manuals for all collections right here, but those are actually really great additions. 

Check out the audio demos for the Symphonic Cube, that's probably the most interesting part!

Best, 
Paul

Hi Stig, 

To control the marcato, e.g, in the Ponticello Tremolo marcato. 

Best, 
Paul

Hi Mike, 

Yes, that's correct (for the VI Special Editions). 

Best, 
Paul

Hi Mike, 

All our products are self-contained. 

You will only need your Special Edition sample content to load older projects. 

Best, 
Paul

Hi Walter, 

That sounds like your IP addresses changed (maybe you were using DHCP?). 

You should definitely work with static IP addresses, to avoid these troubles. 

Best, 
Paul

Hi, 

View => Reset Windows?

Best, 
Paul

Hi LordAsh, 

Please send over that template, we'll check what's going on: (add a quick reference to this thread). 

Expect a short delay, with the Black Friday frenzy in full effect. 

Best, 
Paul

Hi Theo, 

1) Remove the plug-in from your plug-in folder

2) Improve your settings

Best, 
Paul

Hi, 

I have not heard of that before... any more information, like your OS, your sequencer version and settings?

Best, 
Paul

Hi, 

It looks to me like Logic is the common denominator for MIDI, in the Mac world (also due to their price politics). 

All sequencers are basically offering the same features, all with a different twist, so it really comes down to personal preferences (and that friend you can call when you're running into troubles). 

Best,
Paul

Hi Oguz, 

This is indeed a different approach, and it's on our list. 

Currently, we cannot offer you a different solution for the Synchron Player, apart from switching manually whenever you see fit.

Best,
Paul

Hi Mat, 

You can save and load mixer presets from within the MIX tab. 

For custom preset creation, these tips will be helpful!

Best, 
Paul