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1.Syncron? Epic Orchestra 2.0 No Idea 2/21/2019 6:36:40 PM

Hi Paul and liquidvienna,

thanks for the hints about installation. I followed those, launched the "Synchron installer app". Here I get a message that can be misunderstood: when I open the synchron installer app, I am told:

"You will be asked to locate the package.info file to start the installation of your Vienna Symphonic Library product.  Download....   DVD Collections...."

I assumed, as the text says, that "I will be asked" to locate the package.info file. In fact, I am not asked. There opens just a window with no question and no hint what to do with it. Only after the hint of liquidvienna, I knew that I already at this point had to locate the package.info file. What I did, and installed the whole Epic Orchestra 2.0 again.

But he fault sits elsewhere, as I discovered now: I didn't activate the EO 2.0 in the eLicencer, because I assumed, I would be asked to do so during the process of installing it. But that was not the case. No hint at all.

Paul, I think VSL should URGENTLY add a stop point in the process, where the software checks, if there are files, but not activated. And that we are told, to activate them, to get it to work. 90% of other software goes that way. To let me tap into this trap is no good idea!

But anyways thanks for your support! I'll have fun with the new sounds :-)

Have a good evening.

2.Syncron? Epic Orchestra 2.0 No Idea 2/21/2019 11:51:54 AM

Hi Paul,

I have a similar problem. MAC OS X 10.13.6, Logic Pro X 10.4.4, the epic orchestra file downloaded and installed. The synchron player opens up in Logic, but no instruments available. In the general settings of SP, the database shows the correct path to the content, but I don't see any instruments to choose from in the "preset" area.

Any hints??

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