Working on it...

And yeah, happy. This is very good. There are some things I used to do in VI Pro that will take a bit of thought, working out how to do them here. But it sounds wonderful, works easily. I can't wait for the rest to download. Beautiful product and, I hardly dare say it, worth the wait.

Remember how a couple of weeks ago we all got uptight and excited at the same time? I’m not working for a few months, so I’m cool with the delay, but my guess is that Synchron Strings I with Synchron Player won’t be ready and bug-free until just about one year after we pre-ordered. I mean, it might come out this week, but that’s been said so many times I’m just expecting a November release.

 

Yeah, I was part of that. 24 years on the internet without descending into this entitled hostility. But I did, feel bad, said sorry on a few pages here. Now I just can't wait to play with the Player. We all have bad days, but it's no excuse and I loathe that it's becoming the new normal. You expect it in many forusm, but here? We need more dignity. Again, my apologies for ranting about Synchron I. It came at the end of a difficult project. It's all too easy to be a vile person online. I hope not to do it again, and all I feel now is excitement that we'll be playing Synchron Strings I in the Player very soon. And then we can have civilized discussions about how to get the best out of it.

Indeed. You said elsewhere that this is very emotional, and it is. I don’t think it’s about money, but hope and expectation - and there’s something about being this close to the release that’s brining the emotions to boiling point. I wrote a few pretty rude posts saying I wanted a refund and then changed my mind. I’m going to enjoy the release of the Player, do the very best I can with it, and then decide how I’ll use Synchron, if at all. But I’ve realised that it’s more fun to just enjoy the release, experiment and see what can be done than to get obsessed with the lengthy and somewhat unorthodox release strategy. Feeling excited and expectant about all the experiments I can try with the Player is more fun than getting upset about it all.

You know what Paul, I put in a request for a refund, but I hope they ignore it. I don't like Synchron Strings much so far, and I don't believe the player will help Legato much, but I enjoyed the gamble of signing up to something new, so I'll live with that. And you never know, you might surprise me. If so, I'll shout it from the roofttops. If not, I'll keep quiet and let everybody else make up their own mind. (I just really wished you'd held back the two new Synchron products and finished Synchron Strings I first, because it felt like a kick in the teeth to leave us waiting. But I'll let it go now.)

 

Thanks. With no disrepect at all to what you're doing, this sounds like the problem I have with these strings - I feel like I have to pause all the time, and make space, because actually playing the notes close together doesn't create the legto I'm looking for.

Ok. I respect your opinion. We’ll put aside that we bankrolled a project that released two other products before dealing with Strings I (almost as an afterthought). If I’m wrong, and I really hope I am, can you point me to any examples of the legato sounding good? To me, Legato Blur should be renamed Legato Hide, as it’s just hiding the poor legato. So I want to hear realistic legato that makes this a revoltionary product.

By chance, I was at a live concert last night, very close to the stage, and paid close attention to the real legato (esp of the cellos as I was close to them). It was beautiful, but I don’t hear anything like that in Synchron. Please show me I’m wrong and then I’ll assume I’m just using it incorrectly. I’ll still be annoyed at the way early adopters were treated (waiting while two other Synchron products were perfected) but I’m willing to open my mind and ears.

Because you've said many times the Synchron Player won't change the Legatos or improve that aspect of Synhcron Strings. If that's the case, why wait for a bad product?

We have a product that doens't sound great, it isn't 'legato reinvented' and is six months or more late. It's a bad product that very few people would have bought if they'd been able to fully demo it in the real world, but instead we bought it with the promise of 'soon'. This is not soon, and it sounds bad anyway. I really want a refund.

That has to be illegal. We paid. We didn’t get what we paid for. I’ll look into this, but VSL should,change their attitude. The customer is always right, and if you ignore that, no amount of pretentious showboating will save you.

Soon. It will be soon.

Synchron Strings I made s lot of money for VSL, but instead of looking after the early adopters they brought out two new products with Synchron Player, while leaving us waiting. We’ve already paid so they make us wait and tempt new customers with products that have the Synchron Player. Given how bad the legato is, and after half a year of waiting, all early adopters should be refunded. We were not given the product we paid for, and even if you release it tomorrow, legato was not reinvented, but taken back a decade or so. Really enjoying my HZ-strings this week. Spitfire are hit and miss, but these days, they totally outclass VSL.

Yes. This will help.

I’m not a lawyer, but we paid for Synchron Strings I with Synchon Player, half a year ago, and we did not get it. We got Synchron Strings that will now have to be deleted and replaced, with NO player, while others got the player by buying a new product. And we also got Legato that was anything but reinvented, Everybody’ knows the experiment failed, and they tried to cover it with Legato Blur. I don’t know if it’s a breach of the law, but I think we were misled, and it’s so insulting to early-adopter customers that I believe a refund should be offered.

I couldn’t agree more. It was so shocking to see two new products being released, with Synchron Player fully functional, while those of us who bankrolled the project over half a year ago are still without the Synchron Player. It should have been a priority to get it to us, not to throw it out with new products,. And the Legato is so bad - everybody knows this is a failed project. I bought HZ-strings this week out of frustration. They just work. Several projects now completed on time. Synchron is a joke. Is there any way us early adopters can get a refund and take this junk off our SSDs? We paid for a product that still hasn’t been delivered and the hype about legato being reinvented could pass as false advertising. I want a refund.

Lovely. Looking forward to the Synchron Player next, but for now, this makes life easier.

Thank you! I just finished work for 2017 an hour ago and shut everything down. Then I saw this. Now I'm downloading and firing up the system again for a few days of fun. Really pleased you got these out now, and very happy to be an Early Bird.

Everything we have to deal with is a first world problem. Making electronic music is a first world problem. Working as a composer and paying off your mortgage is a first world problem. We live in the first world. I don't see how pointing that out makes any difference at all.

Could you tell us when we'll get the full product we've paid for? I was expecting it any day, but I'm now being told that some bits will come in December, and then the full product will be some time in 2018. That's very disappointing indeed. It won't be fully useable for a long time. And that leaves me wondering whether we're talking about six months or longer to get what we've already paid for.

I understand that you've not got the product up to standard yet, but maybe you should have waited until it was working before trying to sell it to us.