Originally Posted by: Paul 
Hi TFIS,
Which products are you referring to, on which platform and which player?
Best,
Paul
Oh, yes, sorry.
Synchron Strings (std.) and Synchron Player (both newest Version), Win10 & Cubase 8.5pro
I've made my own presets some month ago, with an older version of sy-player.
Unfortunately the mixer settings which are provided with the factory presets can only be used in your own presets, if you resave them (the dropdown menu in the mixer section doesn't show them while creating your own presets).
Now, i can't even load mixer settings, the load window won't open.
Am I sure, that one player update did change the file format, so I have to re-do my presets?