I think here is the problem: ASIO4All is kind of a driver-hack. If it works, fine; if not you are on your own.
I don't know if the devs at VSL can fix this, but these boys are almost wizards, so who knows :D

Have you tried using the Steinberg Low-Latency ASIO driver that is installed with Cubase?

Can you give some information about your audio system?
What audio interface are you using? What is the selected driver and are the buffer settings inside your DAW?

Do you use an addition anti-virus solution other then the OS default?

Hi Matteo,

go to the MyVSL -> MyDownloads and set the filter to "Notation related".
There are several downloads for playback in Finale and Sibelius.

Best, Ben

Hi,

have you activated your license in the eLicenser? Can you see the license displayed in the eLicenser Control Center?

Best, Ben

Hi,

make sure to update the eLicenser software and that you have registered the licenses in the eLicenser.

Best, Ben

Regex... the pain of every developer xD

You can try regexr.com. The site has a cheatsheet that will help you to build the regex.

Hi,

due to technical difficulties the signal is not coming back from the plugin but rather it is send to the VEP instance.
In VEP you can assign the FX channel to be send to an other output channel number then the instruments. Then enable this output in Logic and patch it the target bus.

Best, Ben

Hi,

Try this: Restart the computer, connect the eLicenser directly to the computer without any USB-hub, open eLicenser and try "Maintenance". If this still doesn't work, double check on a secound computer.

If this doesn't help, contact support at

Best, Ben

Yes, of course you can do that. But it is easier with the breath controller and most people are getting better results with it.

Hi,

the Full libraries have also non-vibrato patches which makes it possible to crossfade between non-vibrato and vibrato and so controlling the amount.

Best, Ben

Hi John,

I use the TEControl breath controller https://www.tecontrol.se...b-midi-breath-controller
After shipping and tax it costs around 180€. There is also a more advanved version from TEControl https://www.tecontrol.se...breath-bite-controller-2 which provides additional controller curves controlled via bite, nod and head tilt.

The controllers are registered as MIDI controllers by the system and you record the input as MIDI CC data in your DAW. You can modify the sensibility of the input via software (attached screenshot).

The Hornberg controller is way more expensive but provides more control and higher quality.

Best, Ben

Hi John,

I just trust my ears on this one. If it sounds right it is right. Also with a little bit of experience you can predict the resulting sound.

I use a combination of draing the line by hand, using line but most importent the breath controller. This gives you so much more control over the sound. If needed I manipulate these curves with the mouse after I recorded them with the breath controller. Imo it is a must-have ;)

Best, Ben

Hi Roeland,

you can try something like the Logic Editor in Cubase to filter out all midi notes with a velocity lower then your threshold. Wouldn't this solve your problem?

Best, Ben

Hi David,

if you own VEP6 you will get the Epic Orchestra 2 for free with your first license.

For the use of VEP7 on 2 or more slaves you will need an additional license. You will get the additional licenses for less then the first. Just take a look at the VEP7 page, it should show you your personal upgrade prices correctly.
If you want to use VEP on a slave computer but on the DAW computer you don't run any VEP instances you will just need one license (the connector-plugin runs without plugin).

Best, Ben

Hi,

the required preload size depends on your system. I use a preload size of 4096 for all Synchronized instruments (and the Steinway Lite) and 16384 for the Synchron Pianos. This way I can use very low interface buffer sizes without drop-outs.

Yes, you can just copy and paste the sample-data. Make sure the SSD is not formatted with FAT and also add the new paths in the settings of the Synchron Player.

Best, Ben

Hi,

it is up to you what you want to load. The + instruments contain the additional articulations from the PLUS package, so if you want to use all articulation you bought load these. But if you want to save loading time or RAM you can also load the presets without +.

Best, Ben

Hi Andy,

you can simple delete or move the files. In the Directory Manager you can remove the paths that are no longer available, but you can do this the next time you open the Manager.
Don't forget to add the new directories in the Manager if you move the files.

Best, Ben

Hi Stefan,

MIR can handle stereo signals. Make sure you don't use a to wide stereo setting for the player in MIR if you want sound a natural reverb in the room (the size of the ellipse).
If you experience any problems with the stereo signal, you can try using only one of the mics or a mix.

Best, Ben

Hi,

Steinberg recommends to use "Background Services", and this is the recommandation of most people that tweak their pc for DAW workload.

Virtual Memory: If you have enough RAM, keep it as small as possible. If you disable it completly your PC will just freeze or crash if the RAM is full. But the bigger that is, the more content from RAM will the OS put in the slow virtual memory. This does not only hurt your performance but also SSDs, because they have a limited amout that can be written to them.

I have 32GB RAM and set the virtual memory to 1024MB (initial and max value) on only the main drive. Never had any issues. But if you have only 16GB and you encounter crashes you should go for 2048MB.

Best, Ben

Hi,

I have the same problem. Prior to VEP 7 v807 it worked fine for me. It seems that an older version is no longer available in the download archive.
Maybe they will figure that out, now that someone else has the same problem with a complete different system :D

Best, Ben

Hi,

1) Yes, Vienna Key and eLicenser is the same. Vienna Key has a different package, but the dongle is exact the same.

3) Yes, you don't need Kontakt. All VSL products use VSL player (Vienna Instruments (Pro) for the VI series, Synchron Player for the Synchron series, Synchron Piano Player for the pianos, the plugins provided in different formats, all are available as VST2, and most also as VST3 as well as some other formats).

Best, Ben

Hi,

The license is stored on the eLicenser dongle. Just re-install the software on the new device. You can either re-download the libraries or just copy and paste them from your old to your new machine.

Best, Ben

For the pianos it helps to increase the preload size higher then the Synchron Player recommendation.
Also check your system latency with LatencyMon. Maybe you need to tweak the system latency.
These two things solved my problems with stuttering.