Hi Alan,

Press this button

Best, Ben

Hi Will,

I answered this question a few days ago: https://www.vsl.co.at/co...ed-Up-For-Something-Here

Best, Ben

Dear Users,

We are currently working on making our software compatible for the Catalina update.
During our tests we noticed problems with third-party plugin hosts.
We work closely with the manufacturers to solve these problems as quickly as possible.

In the meantime we recommend to wait with the update until we and the manufacturers of the DAWs and scoring programs announce official support for MacOS Catalina.

Thank you.

Hi Robin,

the NKS files for BBO are still work-in-progress.

Regarding your issue: Make sure you are using the latest Vienna Download Manager version to download the library. After download, install the library. This unpacks the highly compressed data and registers it in the Synchron Player. After that and a DAW restart, you should see the BBO in the Synchron player.

Best, Ben

Can you please try if it works with another DAW?
Also, you can try to use Vienna Ensemble in your DAW and host Synchron Player in it.

Hi,

you can deactivate the release sample in the lower part of the Vienna Instruments Player.

Best, Ben

Hi,

Have you restarted the DAW after the installation?
On MacOS it sometimes still runs in the background and so prevents scanning for the new libraries.
Easy fix in this case: Reboot the machine.

Best, Ben

Hi Stevie,

please check if the libraries are not only downlaoded, but also properly installed.

You can check this by opening one of the library folders and see, if there are .x and .y files. If it contains .x and .y files, open the application Synchron Library Installer, and in it open this sample folder. It will guide you through the installation process.

Best, Ben

Hi jasensmith,

The Synchron Player and the Synchron Series are wonderful things :)
A great out-of-the-box experience!

Nonetheless, we are still supporting the VI player and we just recently released some new Silent Stage recorded instruments (Historical Instruments, Dimension Strings III). Releasing these samples for both players means more work for us, and I hope you can see we are commited to support both lines of products.

So enjoy both, VI and the Synchron Series. You can also use both at the same time, especially when adding Synchron Stage reverb via MIR Pro to the VI samples.

Best, Ben

Hi Jeroen,

check that the destination folder is the BBO sample download folder.

Best, Ben

Hi,

there is an update available for Vienna Ensemble Pro 6 (6.0.17966).
Please install this and see if this fixes the issue, if not send us a crashdump file from the latest version.

Best, Ben

Hi,

the Special Edition Volume 1 PLUS contains additional articulations for the instruments of the Special Edition Volume 1, The PLUS package 2 has additional articulations for the Volume 2.

Best, Ben

In the download section of MyVSL https://www.vsl.co.at/en/MyVSL
Set the filter to Software Downloads.

Originally Posted by: IanSmythe

I copied/pasted the T21_Big_Bang_Orchestra content [...]

Hi,

It sounds to me like you downloaded the packed sample content but didn't install it.
Fix: Delete the folder, download the sample content in the Download Manager, after that the installer will open. Continue with installation.

If you have unchecked the auto-install checkbox in the Download Manager, wait until the content is downloaded and then press the install button.

Best, Ben

Originally Posted by: littlejam

can someone please tell me if this vst is vst2 or vst3 or both

The Synchron Player comes in both formats.

Hi Jeff,

make sure you have the latest version of the Synchron Player installed.
Also check if the sample content is installed:
Check in the folder if the ending of the are .vsynvolume. If they are .x and .y you have to open the Synchron Library Installer and point it to this folder.

Best, Ben

Hi,

the download is compressed. During installation it will unpack and then it is 73 GB big.

Best, Ben

Originally Posted by: monsieurmickey

Hello all I just downloaded the library but it is not recognized by synchron player. What is the problem?

Please open the Download Manager and check if you haven't installed the library. If there is an "INSTALL" button, click it and proceed with the setup.

Originally Posted by: Springmotcancer

 I am looking to create som cinematic video trailer intros so I guess I need deep strings and possible so low solo brass, right?

Hi,

Take a look at the Synchronized Special Editions Volume 2 and 3 (and listen to the demos).

https://www.vsl.co.at/en/Synchronized_Special_Edition_Bundle/Synchronized_Special_Edition_Vol2#!Instrument_List

https://www.vsl.co.at/de/Synchronized_Special_Edition_Bundle/Synchronized_Special_Edition_Vol3#!Instrument_List

Best, Ben

Hi,

Yes, the information should be on the product pages.
But in most, if not even in all cases the ensemble size of woodwind sections are 3 players.

Best, Ben

Hi,

sorry to hear that you are disappointed, but this is the only way Big Bang Orchestra works.
The entiry Orchestra was recorded at the same time in the Synchron Stage.
For this reason the samples are wet / with reverb included.
Vienna Instruments libraries are dry recorded and the player has no support for multiple mic positions.

But the Synchron Player is free and easy to use! And it provides a lot of functions to tweak the sound.
My advice: Just try it and I think you will love it also.

Best, Ben

Hi,

I would suggest to get the SYNCHRON-ized Special Edition Volume 2. It contains bigger brass ensembles, a Contrabass Tuba and some basic articulations of the appassionata strings. With the educational discount the Volume 1 should also be in your budget, so you have maximal flexibility with the basic orchestral instruments and the beautiful Concert D piano.

In my experience the Synchron Player is much more performant and stable then Kontakt. The Synchron Player instances share the loaded sample data in RAM, so you can load multiple instances of one instrument and the RAM usage stays the same. Also if you have an SSD or even an NVMe SSD you can configure the Synchron player, to load less data into RAM.

If your dongle breaks and it is within warranty, you will get a free replacement without any fees. If it breaks after the warranty, you have to pay a small process fee.

Best, Ben

Hi,

Standalone is for use without any DAW, it has his own Audio Engine included.
Server is the version without Audio Engine that can only be used in combination with a host like a DAW.

Best, Ben

Hi,

There is a manual in the download section under MyVSL. Just make sure to set the filter to Software manuals.

If you want to use the plugins from within your DAW, you can purchase them here:
https://www.vsl.co.at/en/Vienna_Software_Package/Vienna_Suite_PRO

Best, Ben

Hi Paolo,

You can share your current preset here if you like: https://www.vsl.co.at/community/posts/t52215-Synchron-Pianos-User-Patches

I think this is a good starting point for a fortepiano sound, and maybe someone will improve this preset further :)

Best, Ben